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First Texas Honda
Austin, TX
2,663 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,663 reviews
February 21, 2019
Love the service. Need to work on online reservation system Always a pleasure having my car serviced at this location. It's nice having an appointment. I have had occasion to use the rental car service, which Always a pleasure having my car serviced at this location. It's nice having an appointment. I have had occasion to use the rental car service, which is wonderful. My only issue is with the online reservation system. No matter how many days out that I'm trying to make an appointment online, there are no times available, so I end up having to call to make the reservation. No big deal, but I seem to waste 15 minutes trying to do the "computer thing" when a simple phone call and 2 minutes results in a better outcome. More
by Honda owner since 1988
Employees Worked With
Fred Mathis
February 20, 2019
Financing on a lease buy out The lease on the 2016 Accord we obtained from FTH in late 2015 came due this month. We had started working with a local credit union and they failed The lease on the 2016 Accord we obtained from FTH in late 2015 came due this month. We had started working with a local credit union and they failed miserably. I decided to check to see if FTH could help with financing and in less than 48 hours, we closed out the lease, got a good rate on financing and re-registering the car with the state was complete. Thanks to Amanda in sales and John in financing for their prompt, efficient and courteous work! More
by none
Employees Worked With
Amanda Day, John Yoon
February 20, 2019
Always a Great Experience I always have a great experience here. Everyone is always friendly and efficient and they work really hard to get you in and out. I also love the comp I always have a great experience here. Everyone is always friendly and efficient and they work really hard to get you in and out. I also love the complimentary coffee bar while you wait! More
by lindsay29
Employees Worked With
AJ Cuevas
February 20, 2019
Great service Andre was my service manager yesterday, and he was super. I arrived a little early and he was ready for me. Told me it would take an hour and a half t Andre was my service manager yesterday, and he was super. I arrived a little early and he was ready for me. Told me it would take an hour and a half to two hours and it was done in under an hour. Very, very pleased! More
by Lkinaustin
Employees Worked With
Andre Kamouie
February 19, 2019
Professional and quick Corey was fantastic to work with and really went above and beyond to find and bring in a manual transmission Fit from another dealership for me. He's Corey was fantastic to work with and really went above and beyond to find and bring in a manual transmission Fit from another dealership for me. He's communicative, friendly, professional, and highly recommended. Plus... that coffee bar. Kudos! More
by d
Employees Worked With
Corey Frey
February 18, 2019
Fantastic dealership Fantastic service and staff!! I can’t recommend this place highly enough. Free loaner cars while your car is being serviced. Full cafe (complimentary) Fantastic service and staff!! I can’t recommend this place highly enough. Free loaner cars while your car is being serviced. Full cafe (complimentary). Comfortable lounge. More
by Laurie
Employees Worked With
Jay Jank
February 17, 2019
Service Ivan was great! Friendly and knowledgeable. Excellent service, reasonable time frame this time! It’s a shame you cannot give this quality service for Ivan was great! Friendly and knowledgeable. Excellent service, reasonable time frame this time! It’s a shame you cannot give this quality service for a more reasonable price. Hence, the reason people do NOT continue service at dealerships in general. More
by Just needs oil change
Employees Worked With
Ivan Heredia
February 16, 2019
I was extremely satisfied with my appointment. I had a bad car battery that was quickly taken care of without any pushback or issues. AJ was very friendly and professional. I was very happy with th I had a bad car battery that was quickly taken care of without any pushback or issues. AJ was very friendly and professional. I was very happy with the result of my service visit. More
by tthomas39
Employees Worked With
AJ Cuevas
February 15, 2019
Great routine maintenance I brought in my 2012 Honda Fit for its routine maintenance as usual. The staff was very friendly and did a great thorough job on my car. I also apprec I brought in my 2012 Honda Fit for its routine maintenance as usual. The staff was very friendly and did a great thorough job on my car. I also appreciated that they kept me informed on the status of the work and what future maintenance would be needed on my next visit. More
by mojoday
Employees Worked With
Marty Rex
February 15, 2019
First Texas Honda Rocks! I always take my car to First Texas. I purchased my Fit there and I know that they'll take great care of it. The repair work on my brakes was going to I always take my car to First Texas. I purchased my Fit there and I know that they'll take great care of it. The repair work on my brakes was going to take some time so they gave me a car for the day for free. The car was ready by late afternoon and I picked it up the next morning. Very convenient and worth the price. More
by dovecote
Employees Worked With
Jack Wright, AJ Cuevas, Chris Buchanan, Aaron Yiu
