First Texas Honda

New car purchase Their location is convenient and my sales person Vince Lilly was the best. He was quickly able to find the vehicle I was interested in and bring it ou Their location is convenient and my sales person Vince Lilly was the best. He was quickly able to find the vehicle I was interested in and bring it out for a test drive. He explained features during the test drive also. Once I decided I wanted it we made an appt at my convenience and within 2 hrs I was out with my new car. Vince was the best, he kept me informed on each step and introduced me to each person I needed to see to process the paper work. He was extremely knowledgeable about the car, something not true at other dealerships. I should mention the internet dept helped me get a lower price. More

First Texas Honda, first class service! While driving I noticed something was wrong. Luckily I was not that far from the First Texas Honda, so I just drove there and asked about the problem. While driving I noticed something was wrong. Luckily I was not that far from the First Texas Honda, so I just drove there and asked about the problem. They checked it promptly and I could leave my car to get fixed. Meantime, they gave me a ride where I had an appointment, so I didn't have to miss anything. Thank you! More

Service agent exceptional server The service agent was friendly and provided the best service. The oil change was done promptly and the service agent provided did the car wash for Fre The service agent was friendly and provided the best service. The oil change was done promptly and the service agent provided did the car wash for Free. More

Excellent service! Would definitely recommend. Friendly, knowledgeable advisor. Service was completed on time. Explained details of service needed. Will return without a Would definitely recommend. Friendly, knowledgeable advisor. Service was completed on time. Explained details of service needed. Will return without any reservations. Feel the service was excellent. More

Quick, effective and courteous Over no real issues to speak of, everything was done in a timely manner. I really can't say much else everything went as expected and will continue t Over no real issues to speak of, everything was done in a timely manner. I really can't say much else everything went as expected and will continue to use your services and mechanics for as long as I am in Austin. More

Amazing service Great service, fair prices, great SMS communication, free rental car while your car is being serviced. Great communication by the service advisor. I h Great service, fair prices, great SMS communication, free rental car while your car is being serviced. Great communication by the service advisor. I highly recommend. More

Oil Change I had Andre as my rep n he was amazing!!! He was nice, funny, and explained everything so detailed for me n also gave me recommendations on what is th I had Andre as my rep n he was amazing!!! He was nice, funny, and explained everything so detailed for me n also gave me recommendations on what is the most important to do. I love it when they are not out to get your money. Oh!!!! I love the free coffee bar. I love coming to the dealership and I always stay there to enjoy my coffee n do some work. More

helpful and courteous On time, Jack Kresky answered my questions and quickly processed my check-in. I walk with a cane, and another man (whose name I did not get) graciousl On time, Jack Kresky answered my questions and quickly processed my check-in. I walk with a cane, and another man (whose name I did not get) graciously carried my bags and walked with me to the waiting area and picked up a bottle of water for me. Jack returned to tell me service was almost complete and came back in 20 minutes to process my payment and bring the car to me. More

Great Job Very pleasant experience, as always. Service was fast. Waiting area was comfortable. My service rep Ty was super nice. I have always had nice experie Very pleasant experience, as always. Service was fast. Waiting area was comfortable. My service rep Ty was super nice. I have always had nice experiences with this dealership. More

Helping me avoid replacing my beloved 2005 Honda CRV I'm regret that I don't remember all of the folks who checked me in, and filled out the forms - but everyone was efficient and polite. Anthony Herrer I'm regret that I don't remember all of the folks who checked me in, and filled out the forms - but everyone was efficient and polite. Anthony Herrera was easy to communicate with and didn't even seem upset when he had to follow me because after paying my invoice I put the keys back in my pocket - sorry reflex action of course! I am not associated with any dealership and/or service center, I will be back for another service in March - have to wait a bit since I just spent well over $7,000.00 for major dental work - OUCH! indeed. Especially appreciated the communication on what was needed, where my Honda was at various time in the process and when it would be ready to retrieve. Good staff. Thanks to all. Charlette Tucker More