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First Texas Honda

Austin, TX

4.7
2,688 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,688 reviews

March 20, 2019

Great Customer Service Our service rep Trevor was awesome, great response time and very personable. Quality of work performed is great, always a great experience at First Te More

by NatCar86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Self
March 20, 2019

Very nice and professional I gave a five star rating because the staff at First Texas Honda is very professional and worked with me to get the price of the car for what I wanted More

by Postie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Biniak, Amanda Day
Mar 23, 2019 -

First Texas Honda responded

We appreciate you shopping with us! It's our mission to help our customers find exactly what they're looking for. :) -The Team at First Texas Honda

March 17, 2019

Perfect experience! I walked in knowing exactly what I wanted and my awesome sales rep Tony took care of everything and didn’t pressure me about anything. He knew the car More

by DoctorConnors77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ford, Anthony Falsetti , John Yoon
March 16, 2019

Chris Sutton is amazing! I had a smooth, efficiebt and easy experience thanks to Chrus Sutton. He really new my vehicle and helped me understand it like only an expert technic More

by Sturmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sutton
March 15, 2019

Oil change and inspection I was able to drop by and wait there while I had the oil change and inspection, plus the overall check. Ty Hammond predicted the time frame right on t More

by jujam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Hammonds
March 15, 2019

Great, Fast Service My tech took great care of me from beginning to end. Very welcoming. Kept me posted with every step of my service. To top things off, the entire trip More

by michael.mahoney@utexas.edu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
March 15, 2019

To long I had a 12:45 appointment for an oil change and didn't leave till 2:30. That was to long. Needed some fluids changed but i didn't wait any longer. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
Mar 19, 2019 -

First Texas Honda responded

Susan, we want to thank you for being our guest and providing us with your feedback! We sincerely apologize for not meeting the expectations that you had for us during this visit. To allow an appropriate amount of time for our complete service process, our minimum turnaround time for any service including oil change is 90-120 minutes. Even during a simple service, we perform the following in addition to: -VIN cross-check through Honda's database to verify any open recalls/product updates -Perform a thorough Multi-Point Inspection to provide you with a comprehensive health report of your vehicle -A complimentary reverse-osmosis spot-free car wash We may not be the fastest, but we are definitely the most thorough, and the best for your Honda. If you're looking for the highest level of training and certification for service, we are for you. If there is anything else we can do to help, please do not hesitate to contact me directly. We hope to see you again in the future! Cody Penna, Service Manager

March 15, 2019

Honest & very knowledgeable Great guy! A Very Honest salesperson who knew a lot about Honda’s. He helped me decide on the right vehicle for me. He even put the 2 card I was inter More

by shandog25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Broderick, Nik Barrows, Chris Buchanan
March 15, 2019

5/5 Stars! Karl Lewis was by far the best salesman I’ve ever come into contact with! I never once felt pressured to buy a car and he was an honest, kind man who More

by AllieMarieEliza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis, Cres Celestino
March 13, 2019

Great Very accomadating to schedule an appt due to problems with towing company even though i made an appt at 8am, they told me to just notify them when the More

by Mxobot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera
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