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First Texas Honda

Austin, TX

4.8
2,670 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,670 reviews

September 09, 2022

Wesley was helpful and responsive, and thoroughly explained the issues found and my options. I was happy with the experience. More

by rainbow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank, Wesley Warmke
Sep 12, 2022 -

First Texas Honda responded

Rainbow, thank you for letting us know how great your experience went! It's great to see that Wesley and Jay left you with a stellar impression. We appreciate you visiting us and hope to see you again in the future! :) - The Team at First Texas Honda

September 09, 2022

It was the best service and sale team I have ever experience. Our sale representatives Ricky Pecina was very knowledgeable about the vehicle that purchased. He was also helpful in explaining each fea More

by Lsmartt7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Jalandoni, Ricky Pecina
Sep 12, 2022 -

First Texas Honda responded

Lsmartt7, we are grateful for your generosity and support! Thank you for taking a moment to leave this positive feedback for Ricky and Manny. Online reviews like this are the ultimate compliment and we will be sure to send your kind sentiments along to them. Congratulations on your sweet new ride and welcome to the FTH family! :) - The Team at First Texas Honda

September 08, 2022

I recently had my Honda serviced At First Honda. My advisor, Fred, was very polite as well as knowledgeable. He explained everything in detail and answered my questions. As always o had an enjoya More

by queenbea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Sep 08, 2022 -

queenbea responded

My advisor, Fred, was very kind and polite as well as knowledgeable. He explained everything in detail and answered my questions. As always I had an enjoyable visit.

Sep 08, 2022 -

queenbea responded

Nothing to edit

Sep 12, 2022 -

First Texas Honda responded

Queenbea, we appreciate this friendly note you have left for Fred! We agree, he is phenomenal at what he does and we are very lucky to have someone like him on our team. Thank you so much for visiting us and please let us know if there is anything you need in the future! :) - The Team at First Texas Honda

September 06, 2022

First Texas Honda is my number one destination for anything automotive. Everyone is professional and positive to deal with. I look forward to driving my "new" car for many years, with a great partne More

by philip.riley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bromley, Holden Stedman, Jack Kresky
Sep 07, 2022 -

First Texas Honda responded

Philip, we are delighted to be your favorite! Thank you for taking a moment to leave this raving review for our team. The pleasure was all ours to assist and we cannot wait to see you again in the future! Congratulations on your sweet new ride, we hope you love it for years to come. :) - The Team at First Texas Honda

September 06, 2022

Zach was great. Very helpful gave insight as to what next steps I need to take far as my vehicle. Very fast and efficient More

by teonypayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Clark
Sep 07, 2022 -

First Texas Honda responded

Teonypayne, it's fantastic to see that Zach delivered a flawless service experience! Thank you for taking a moment to come on here and share some kind words. We appreciate it so much and look forward to the next time you make it our way! :) - The Team at First Texas Honda

September 06, 2022

Trevor was my service tech. He did a great job communicating every step of the way. Everyone was great. thanks. More

by harrycasler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Self
Sep 07, 2022 -

First Texas Honda responded

Harrycasler, thank you for stopping by to see us! It makes us proud to see that Trevor earned a perfect score from you, and we will be sure to commend him for a job well done. If there is anything we can assist you with in the future, please do not hesitate to give us a shout! :) - The Team at First Texas Honda

September 06, 2022

Luis was very helpful & professional with explaining to me the work that needed to be on my car. He also explained the reasoning behind the Technicians recommendations for future work. I was very satisfi More

by conley123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nando Gonzalez, Technician, Luis Garduno
Sep 07, 2022 -

First Texas Honda responded

We are grateful for your words of encouragement and support, Conley123! Luis and Nando are both true assets to our team and we will be sure to pass your kind sentiments along to them. Thanks so much for the raving review and we'll see you next time! :) - The Team at First Texas Honda

September 06, 2022

Ivan was professional, courteous and effective. He clearly explained why the repairs were recommended. He kept me in the loop while my car was being worked on. Mike (tires) was knowledgeable an More

by martin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
Sep 07, 2022 -

First Texas Honda responded

Martin, it makes us proud to see this wonderful feedback for Ivan and Mark! They both work incredibly hard to deliver impeccable experiences just like this, so we'll be sure to pass your supportive words along to them. Thank you for choosing us to assist and please let us know if there is anything you need in the future! :) - The Team at First Texas Honda

September 03, 2022

Nathan was very responsive and took the time to connect us with the tire specialist as well as help us out with the Veterans discount. The only part that was a little confusing was the way the original est More

by isaiahsmartinez
Recommend Dealer
Yes
Employees Worked With
Nathan
Sep 06, 2022 -

First Texas Honda responded

Isaiah, we are passionate about delivering exceptional experiences just like this, so it makes us proud to see this feedback for Nathan! He is a true asset to our team and he will be very happy to receive this wonderful feedback. If there is anything you need assistance with down the road, please do not hesitate to give us a call. Thank you so much for being our client, we're happy to have you! :) - The team at First Texas Honda

September 02, 2022

They were very helpful and friendly. I was taken care of fast and professionally. Nothing is too big or too small. It’s always taken care of. I’m always satisfied with how I’m treated an More

by Sherry.brock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Sep 02, 2022 -

First Texas Honda responded

Sherry, it's fantastic to see that you have always been impressed with everything we have to offer at First Texas Honda! Thank you so much for taking a moment to leave us this positive feedback. We appreciate it more than you know & we look forward to the next time we can assist you! :) - The Team at First Texas Honda

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