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First Texas Honda

Austin, TX

4.7
2,688 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,688 reviews

April 01, 2019

Highly Professional I walked in without an appointment and was out with a rental car in 10 minutes. Work was completed ahead of schedule and they washed my car for free. More

by Msnm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera
April 01, 2019

First maintenance on Honda CRV The service was great, but the time it took was a bit too long. Was disappointed that your dealership opts out of coupons for customers. More

by Love me HONDA CRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Hammonds
Apr 03, 2019 -

First Texas Honda responded

We want to thank you for being our guest and providing us with your feedback! Please know that our minimum turnaround time for any service including oil change is 90-120 minutes. Even during a simple service, we perform the following in addition to: -VIN cross-check through Honda's database to verify any open recalls/product updates -Perform a thorough Multi-Point Inspection to provide you with a comprehensive health report of your vehicle -A complimentary reverse-osmosis spot-free car wash Our top priority is to provide you and your Honda the most skilled and thorough service. If you're looking for the highest level of training and certification for service, along with unparalleled amenities and value, we are the Service Center for you! With all of this in mind, we still offer competitive pricing for routine and repair needs among Honda dealerships in the region. We appreciate your continued business and look forward to assisting you again next time. -The Team at First Texas Honda

April 01, 2019

Standard service Was there for standard service. Jay Jack was my service writer, He did an excellent job of handling the process, getting the Pilot ready to go in abo More

by N O Name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
March 30, 2019

Worth every penny! It cost me around 65 all included. Synthetic Oil, good service and a car wash, you can not get better that that. Did I forget to tell you I make the More

by LifeIsGoodInAustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Hammonds
March 29, 2019

Experience with First Texas Honda Working with Aaron Yiu was great! He really friendly and kept me informed with everything that was going on with my vehicle. Even thought I knew call More

by jones512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Yiu
Apr 03, 2019 -

First Texas Honda responded

We appreciate Aaron, too. :) Thanks so much for the kind praise and for utilizing us for your service needs. We always aim to provide a flawless experience and we look forward to assisting you next time. -The Team at First Texas Honda

March 29, 2019

Great and friendly customer experience Nik was very pleasant to work with and was patient with my indecisiveness. I truly appreciate how honest he was about the options I had and am gratefu More

by Codyred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Barrows, John Yoon
March 28, 2019

Seamless, Pleseant Purchasing & Service Experience Everyone involved in the purchasing and service of my 2015 Honda Civic was extremely pleasant. Each person made the experience seamless and stress fre More

by sduncan11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Powell
March 28, 2019

Treated like family at First Texas.. Like it ain't nothing new....yes, it ain't nothing new. firve star service at First Texas...and double for my Service Advisor Andrei and the Technicia More

by pi9xwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
March 28, 2019

No hassle, great service Corey was a wonderful Sales associate. He commanded an intricate knowledge of the vehicle and options. and he honored my request not to be bombarded w More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Broderick, Corey Frey
March 27, 2019

Routine maintenance The appointment and estimate of service time was spot on. I enjoyed the coffee cafe while waiting. I have only needed to bring my car in once a year More

by Cinnamon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Rex
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