First Texas Honda
Austin, TX
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Oil change and inspection I was able to drop by and wait there while I had the oil change and inspection, plus the overall check. Ty Hammond predicted the time frame right on t I was able to drop by and wait there while I had the oil change and inspection, plus the overall check. Ty Hammond predicted the time frame right on the button and came by to give me heads up 15 minutes before the service and billing was complete. More
Great, Fast Service My tech took great care of me from beginning to end. Very welcoming. Kept me posted with every step of my service. To top things off, the entire trip My tech took great care of me from beginning to end. Very welcoming. Kept me posted with every step of my service. To top things off, the entire trip was only an hour long. Two thumbs up! More
5/5 Stars! Karl Lewis was by far the best salesman I’ve ever come into contact with! I never once felt pressured to buy a car and he was an honest, kind man who Karl Lewis was by far the best salesman I’ve ever come into contact with! I never once felt pressured to buy a car and he was an honest, kind man who tried everything he could to get me a good deal (I’m a first time car buyer with only a few months worth of credit), and I would recommend him to every one I know. Plus, Chris(Cres?) in financing was also really nice and helpful in getting me a good deal, spending extra time counting my down payment (all in the cash tips I get from my job), and was even a really good sport about it! More
To long I had a 12:45 appointment for an oil change and didn't leave till 2:30. That was to long. Needed some fluids changed but i didn't wait any longer. I had a 12:45 appointment for an oil change and didn't leave till 2:30. That was to long. Needed some fluids changed but i didn't wait any longer. My service advisor was great. More
Great Very accomadating to schedule an appt due to problems with towing company even though i made an appt at 8am, they told me to just notify them when the Very accomadating to schedule an appt due to problems with towing company even though i made an appt at 8am, they told me to just notify them when the towing company finally picked up my car. Offered me a rental and set the plan and discussed it with me. More
Service great, process ok! Been coming here for some 33 years now and love First Texas. While I appreciate the new appointment scheduling, I long for the more relaxed atmospher Been coming here for some 33 years now and love First Texas. While I appreciate the new appointment scheduling, I long for the more relaxed atmosphere that set First Texas apart from other dealers. It is a machine now! Please bring back your consistent service provider (Trudy) who met you on the drive, told you the problem, quoted you a price, called you when something was wrong, and you came back and your car was perfect. Now it is impersonal and there is no consistency in the process. Jack Kresky was great and professional but it was the first time I met him and the service provided is standardized to meet the company needs and not mine. Bring back the personal service model. It made you a better company. More
Knowledgeable, organized, personable, great sense of humor I was informed and kept up to date on my service request. I had questions and all were answered so that I could understand them and feel confident abo I was informed and kept up to date on my service request. I had questions and all were answered so that I could understand them and feel confident about my decisions. More
Wait in comfort knowing the work will be done right. Luxury is not usually what I associate with waiting rooms, but there is no other way to describe First Texas Honda’s place for customers waiting on se Luxury is not usually what I associate with waiting rooms, but there is no other way to describe First Texas Honda’s place for customers waiting on service. Comfort and price are important aspects of the service, but what matters most is the assurance that my car is serviced by a qualified mechanic. Thank you. More
attentive This was my first time to First Texas Honda for service. I made my appointment, was greeted by an attendant, and the car was promptly serviced. The at This was my first time to First Texas Honda for service. I made my appointment, was greeted by an attendant, and the car was promptly serviced. The attendant kept us informed in a timely manner and we left glad we purchased a maintenance contract for First Texas Honda. More
Greeted upon arrival. Efficient check-in process. Waited in their great customer lounge where I sipped a cup of coffee while getting work done on my laptop via the dealership's free Internet WiFi conn Waited in their great customer lounge where I sipped a cup of coffee while getting work done on my laptop via the dealership's free Internet WiFi connection. Before I knew it, the car was serviced (Service "B" Honda 2018 CRV) in less than 60 minutes. Paid. Drove home. More