First Texas Honda

Warranty Service, all excellent Warranty Service on 2018 Accord Hybrid. Every thing went smoothly. The rental/loaner service was excellent and Emily at the rental desk was easy to Warranty Service on 2018 Accord Hybrid. Every thing went smoothly. The rental/loaner service was excellent and Emily at the rental desk was easy to work with. Overall, a most pleasant experience. More

Pleasant experience This was the least stressful car buying experience I have had at any dealership.There were no pressure tactics/gimmicks/hidden numbers and the final p This was the least stressful car buying experience I have had at any dealership.There were no pressure tactics/gimmicks/hidden numbers and the final price was just what was discussed before. The entire experience was very unexpectedly pleasant. Nik is truly an EV expert. He is very honest and had our best interest at mind. He went above and beyond to give us all the information we needed to make an informed decision. In the end, I was comfortable about buying the car. Nik was very through in explaining and setting up the car for us after the purchase. More

Smooth car buying experience Even though we went on what's typically the busiest day of the week to buy a car, the service we received was very elaborate and not hurried in any wa Even though we went on what's typically the busiest day of the week to buy a car, the service we received was very elaborate and not hurried in any way. We worked with Jesse Sims for the most part having had contact with him by email prior to our visit. From the initial test drive to driving the car off the lot, our experience was outstanding - thanks to Jesse for providing such an experience. More

Nik - You are Awesome Was looking for a minivan for family use and Nik helped us in our purchase of Odyssey. It was a stress free car buying experience and Nik went above a Was looking for a minivan for family use and Nik helped us in our purchase of Odyssey. It was a stress free car buying experience and Nik went above and beyond and made sure we left the dealership with all the required setup done. He stay late to make sure we are good before heading out for the weekend. Thanks Nik for the experience and will definitely come back for our next car purchase. More

Aaron Yiu Aaron is simply the best at Customer Service! Just brought my car in for servicing and replacing the rear quarter panel glass. An immensely enjoyabl Aaron is simply the best at Customer Service! Just brought my car in for servicing and replacing the rear quarter panel glass. An immensely enjoyable experience and am completely satisfied with Aaron’s level of service and professionalism. Thank you Aaron, keep up the great work! More

Oil change 4/16/19 I love coming to First Texas Honda to service my vehicle! Jay Jank is super friendly and always takes care of me and my vehicle. I love coming to First Texas Honda to service my vehicle! Jay Jank is super friendly and always takes care of me and my vehicle. More

Excellent warranty service Purchased an OEM Honda battery in July 2016 but this was completely drained over a week of not driving. Could not start the vehicle and jumping it was Purchased an OEM Honda battery in July 2016 but this was completely drained over a week of not driving. Could not start the vehicle and jumping it was also not successful. Called and asked if I could bring just the battery for testing/charging and was told that they really required the vehicle. However, was then told that the Parts department could test/charge the battery and to bring it in. However, after bringing the battery to Parts, they tested it and said they could not charge it for me, particularly since the warranty was through the Service Dept. So went and talked to the Service people who were very accommodating and went ahead and approved a battery replacement! This was quite unexpected but certainly good to see them stand behind their warranty. More

Helpful and friend we had a very good experience with Nik that's why we returned to him to buy our second car with him. He tries to make things easy. we had a very good experience with Nik that's why we returned to him to buy our second car with him. He tries to make things easy. More

Excellent service & amenities I took my car in for the passenger side recall repair. While I had purchased my Crosstour at First Honda, I had not taken it in for any service prior I took my car in for the passenger side recall repair. While I had purchased my Crosstour at First Honda, I had not taken it in for any service prior to this. Ivan provides excellent customer service. I also enjoyed the complimentary coffee bar and the guitarist playing. All in all, a pleasant couple of hours knocking out some work using the complimentary WiFi, while getting some needed repairs done. More