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First Texas Honda
Austin, TX
2,688 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,688 reviews
May 02, 2019
Great place! We are repeat customers!! Always good experience! Karl always takes care of us. I would highly recommend. Great cars! Good deals! good service and We are repeat customers!! Always good experience! Karl always takes care of us. I would highly recommend. Great cars! Good deals! good service and friendly people! -jimmi More
by -jimmi
Employees Worked With
Karl Lewis, Carlos Contreras, Steven Martinez
April 30, 2019
Solid work, comfortable waiting area The work done here has never failed me. Explanations are clear and concise. The waiting area is comfortable and comes with free coffee drinks and stro The work done here has never failed me. Explanations are clear and concise. The waiting area is comfortable and comes with free coffee drinks and strong wifi. More
by ATXcustomer
Employees Worked With
Andre Kamouie
April 30, 2019
Impressed by the level of communication and responsiveness My sister was getting married in San Antonio and we planned for my van to be the workhorse for the event. So when two of my four doors broke, it was a My sister was getting married in San Antonio and we planned for my van to be the workhorse for the event. So when two of my four doors broke, it was an emergency. I took the van to First Honda and told Wesley “I’m in a time crunch!” He understood, walked me through what to expect and then kept me informed every step of the way. True to his word, he got my van back lickety-split and I was able to make my way home on time. I am truly grateful that Wesley took the time to understand what I needed and that he pushed to complete the repair on my very short timeline. I appreciate him AND his team! More
by Jirafa2012!
Employees Worked With
Wesley Warmke
April 28, 2019
Recall of my car Problem taken care of in less time than I was told. Treated cordially though first Texas was very busy. First Texas has always treated me well. Problem taken care of in less time than I was told. Treated cordially though first Texas was very busy. First Texas has always treated me well. More
by Debbiemkusey
Employees Worked With
AJ Cuevas
April 28, 2019
Beautiful dealership Beautiful dealership with wonderful amenities. This is a place you can actually hang out for a while and enjoy. The barista‘s make your favorite cupp Beautiful dealership with wonderful amenities. This is a place you can actually hang out for a while and enjoy. The barista‘s make your favorite cuppa Java that would rival any Starbucks. Everything is complementary including snacks galore and even fresh popcorn. More
by Sandy
Employees Worked With
Trevor Self,Wesley Warmke
April 26, 2019
Oil Change - Paint chipped off I had my VAN oil change at First Texas Honda and right after that I stopped for gas at gas station and noticed that my back bumper paint chipped off. I had my VAN oil change at First Texas Honda and right after that I stopped for gas at gas station and noticed that my back bumper paint chipped off. I immediately sent picture of paint chipped off to associate that took care my VAN and asked him to confirm whether their initial pictures have same, he replied after an hour later and it doesn't have any paint issues before oil change. It was already late night and next day I took Van to service center again and I met the manager Ceasar but he denied to accept the damage and not willing to fix the paint for the fact that I didn't check in the facility. I showed sms picture that I sent to the associate within 8 min after I took car and the paint chip off is in circle shape and there are no absolutely dent, the paint chip off is caused by their car wash brushes but still he denied and not willing to pay for the repair. I am not happy with their service and finding a way to get away to not take responsibility of their mistake. More
by Ram
Employees Worked With
Ty Winn
April 25, 2019
Great Dealership in all ways Great people no pushy sales talk, always looking to customize a deal that works for you. This is my 3rd car with First Texas Honda and I'm sure there Great people no pushy sales talk, always looking to customize a deal that works for you. This is my 3rd car with First Texas Honda and I'm sure there will be more Great sales and service operations. Makes the car less important then the people you deal with. More
by bob p
Employees Worked With
Mike Broderick, Joseph An
April 24, 2019
Outstanding experience! I am not typically a fan of the car buying experience but I may have changed my mind after buying a Pilot at First Texas Honda. Nik was very helpful, I am not typically a fan of the car buying experience but I may have changed my mind after buying a Pilot at First Texas Honda. Nik was very helpful, not pushy, and made sure I had what I wanted and needed in a car. The coffee and snack bar takes it to a new level too. I highly recommend First Texas Honda! More
by Justin
Employees Worked With
Nik Barrows
April 23, 2019
Everything fantastic. I am so thankful for the clarity and kindness in serving and offering the best options. Nik, Cres and John make a great team. Thank you very much! I am so thankful for the clarity and kindness in serving and offering the best options. Nik, Cres and John make a great team. Thank you very much! More
by Jose
Employees Worked With
Nik Barrows, Cres Celestino, John Yoon
April 20, 2019
87 CIVIC WOULDN'T START Trevor who was my service advisor was super helpful and kept me informed throughout the diagnosis process. Excellent service! Best Honda dealer in the Trevor who was my service advisor was super helpful and kept me informed throughout the diagnosis process. Excellent service! Best Honda dealer in the Austin Texas area. More
by optionrej6
Employees Worked With
Trevor Self
