First Texas Honda

Aaron Yiu Aaron is simply the best at Customer Service! Just brought my car in for servicing and replacing the rear quarter panel glass. An immensely enjoyabl Aaron is simply the best at Customer Service! Just brought my car in for servicing and replacing the rear quarter panel glass. An immensely enjoyable experience and am completely satisfied with Aaron’s level of service and professionalism. Thank you Aaron, keep up the great work! More

Oil change 4/16/19 I love coming to First Texas Honda to service my vehicle! Jay Jank is super friendly and always takes care of me and my vehicle. I love coming to First Texas Honda to service my vehicle! Jay Jank is super friendly and always takes care of me and my vehicle. More

Excellent warranty service Purchased an OEM Honda battery in July 2016 but this was completely drained over a week of not driving. Could not start the vehicle and jumping it was Purchased an OEM Honda battery in July 2016 but this was completely drained over a week of not driving. Could not start the vehicle and jumping it was also not successful. Called and asked if I could bring just the battery for testing/charging and was told that they really required the vehicle. However, was then told that the Parts department could test/charge the battery and to bring it in. However, after bringing the battery to Parts, they tested it and said they could not charge it for me, particularly since the warranty was through the Service Dept. So went and talked to the Service people who were very accommodating and went ahead and approved a battery replacement! This was quite unexpected but certainly good to see them stand behind their warranty. More

Helpful and friend we had a very good experience with Nik that's why we returned to him to buy our second car with him. He tries to make things easy. we had a very good experience with Nik that's why we returned to him to buy our second car with him. He tries to make things easy. More

Excellent service & amenities I took my car in for the passenger side recall repair. While I had purchased my Crosstour at First Honda, I had not taken it in for any service prior I took my car in for the passenger side recall repair. While I had purchased my Crosstour at First Honda, I had not taken it in for any service prior to this. Ivan provides excellent customer service. I also enjoyed the complimentary coffee bar and the guitarist playing. All in all, a pleasant couple of hours knocking out some work using the complimentary WiFi, while getting some needed repairs done. More

Always a great experience! Anytime I go in for an oil change, I always am greeted with genuine enthusiasm. All the employees are incredibly helpful and friendly. Their coffee ba Anytime I go in for an oil change, I always am greeted with genuine enthusiasm. All the employees are incredibly helpful and friendly. Their coffee bar is amazing!!!! More

Good job At my vtecent visit to the First TEXAS Honda service department, I had my HR-V inspected, and all the work was done well and quickly. At my vtecent visit to the First TEXAS Honda service department, I had my HR-V inspected, and all the work was done well and quickly. More

In for Repair, Out of the shop quick I was in for just minor repairs & I loved the check-in & how fast the repairs were done. Andre was great keeping me up to date on my repairs. I was in for just minor repairs & I loved the check-in & how fast the repairs were done. Andre was great keeping me up to date on my repairs. More

Excellent, as expected! I was kept up-to-date and suggestions were carefully explained to me so that I had adequate information as a basis for my decisions. Ty Hammonds is p I was kept up-to-date and suggestions were carefully explained to me so that I had adequate information as a basis for my decisions. Ty Hammonds is personable and knowledgeable of cars and people. The hostesses at the coffee bar were friendly, courteous, and helpful. (I just wish there had been a "sick bay" room for the woman who coughed all over all of us for about two hours. The pediatrician has such a space for children; I add that you need such a space for sick adults.) More

Very pleasant experience! I brought in my vehicle for standard maintenance, installation of a license plate, and an all-points check. This was following a period in which it wa I brought in my vehicle for standard maintenance, installation of a license plate, and an all-points check. This was following a period in which it was not driven for six months. It also needed a State inspection for registration renewal. Service was courteous. I had the opportunity to communicate with my advisor by text the entire period, which I appreciate. Although the vehicle failed inspection, the problem was solved by just driving the car some more, and it was very easy to get an appointment to bring the vehicle back for re-inspection at no charge. The re-inspection went quickly and the car did pass the second time. More