First Texas Honda

Oil Change - Paint chipped off I had my VAN oil change at First Texas Honda and right after that I stopped for gas at gas station and noticed that my back bumper paint chipped off. I had my VAN oil change at First Texas Honda and right after that I stopped for gas at gas station and noticed that my back bumper paint chipped off. I immediately sent picture of paint chipped off to associate that took care my VAN and asked him to confirm whether their initial pictures have same, he replied after an hour later and it doesn't have any paint issues before oil change. It was already late night and next day I took Van to service center again and I met the manager Ceasar but he denied to accept the damage and not willing to fix the paint for the fact that I didn't check in the facility. I showed sms picture that I sent to the associate within 8 min after I took car and the paint chip off is in circle shape and there are no absolutely dent, the paint chip off is caused by their car wash brushes but still he denied and not willing to pay for the repair. I am not happy with their service and finding a way to get away to not take responsibility of their mistake. More

Great Dealership in all ways Great people no pushy sales talk, always looking to customize a deal that works for you. This is my 3rd car with First Texas Honda and I'm sure there Great people no pushy sales talk, always looking to customize a deal that works for you. This is my 3rd car with First Texas Honda and I'm sure there will be more Great sales and service operations. Makes the car less important then the people you deal with. More

Outstanding experience! I am not typically a fan of the car buying experience but I may have changed my mind after buying a Pilot at First Texas Honda. Nik was very helpful, I am not typically a fan of the car buying experience but I may have changed my mind after buying a Pilot at First Texas Honda. Nik was very helpful, not pushy, and made sure I had what I wanted and needed in a car. The coffee and snack bar takes it to a new level too. I highly recommend First Texas Honda! More

Everything fantastic. I am so thankful for the clarity and kindness in serving and offering the best options. Nik, Cres and John make a great team. Thank you very much! I am so thankful for the clarity and kindness in serving and offering the best options. Nik, Cres and John make a great team. Thank you very much! More

87 CIVIC WOULDN'T START Trevor who was my service advisor was super helpful and kept me informed throughout the diagnosis process. Excellent service! Best Honda dealer in the Trevor who was my service advisor was super helpful and kept me informed throughout the diagnosis process. Excellent service! Best Honda dealer in the Austin Texas area. More

Warranty Service, all excellent Warranty Service on 2018 Accord Hybrid. Every thing went smoothly. The rental/loaner service was excellent and Emily at the rental desk was easy to Warranty Service on 2018 Accord Hybrid. Every thing went smoothly. The rental/loaner service was excellent and Emily at the rental desk was easy to work with. Overall, a most pleasant experience. More

Pleasant experience This was the least stressful car buying experience I have had at any dealership.There were no pressure tactics/gimmicks/hidden numbers and the final p This was the least stressful car buying experience I have had at any dealership.There were no pressure tactics/gimmicks/hidden numbers and the final price was just what was discussed before. The entire experience was very unexpectedly pleasant. Nik is truly an EV expert. He is very honest and had our best interest at mind. He went above and beyond to give us all the information we needed to make an informed decision. In the end, I was comfortable about buying the car. Nik was very through in explaining and setting up the car for us after the purchase. More

Nik - You are Awesome Was looking for a minivan for family use and Nik helped us in our purchase of Odyssey. It was a stress free car buying experience and Nik went above a Was looking for a minivan for family use and Nik helped us in our purchase of Odyssey. It was a stress free car buying experience and Nik went above and beyond and made sure we left the dealership with all the required setup done. He stay late to make sure we are good before heading out for the weekend. Thanks Nik for the experience and will definitely come back for our next car purchase. More

Smooth car buying experience Even though we went on what's typically the busiest day of the week to buy a car, the service we received was very elaborate and not hurried in any wa Even though we went on what's typically the busiest day of the week to buy a car, the service we received was very elaborate and not hurried in any way. We worked with Jesse Sims for the most part having had contact with him by email prior to our visit. From the initial test drive to driving the car off the lot, our experience was outstanding - thanks to Jesse for providing such an experience. More