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First Texas Honda
Austin, TX
2,688 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,688 reviews
June 18, 2019
Honda owner for years I have been buying and taking my Hondas to the agency for servicing all the time. I now am taking it to 1st Texas Honda after moving to Buda. I previo I have been buying and taking my Hondas to the agency for servicing all the time. I now am taking it to 1st Texas Honda after moving to Buda. I previously would get them serviced by Gillian Honda in San Antonio. I have all been given superior service and excellent attention. The salespersons and the service people are very ready to serve and knowledgeable. The service department are very attentive to the needs and concerns that I ask about. I love First Texas Honda dealership More
by Raquel
Employees Worked With
Jay Jank
June 16, 2019
Always the best! Every time, I come in to First Texas Honda for anything they always take care of me and my car needs. No matter how busy they are, everyone is really Every time, I come in to First Texas Honda for anything they always take care of me and my car needs. No matter how busy they are, everyone is really nice professional and friendly. I love the text updates, and the flexibility with loaning car service. I like that they actually take the time to talk to you and ask you questions and respond. We also have a Toyota and going to their dealership for servicing is a mess.I once waited three hours,only to be told my car was just parked and never got serviced. I love coming to in to Honda Chris Buchanan always takes care of me and he’s awesome!!!!!! Keep it up Honda More
by EKL19
Employees Worked With
Chris Buchanan
June 15, 2019
Responsive and quick Leo provided the specific information we requested so we could make our decision of which of the 3 ways we were looking at. He and John made things e Leo provided the specific information we requested so we could make our decision of which of the 3 ways we were looking at. He and John made things easy and smooth! Thanks! More
by jimMc12
Employees Worked With
John Yoon, Leo Dawson
June 14, 2019
Great customer service Jay listened to my concerns about a situation and made recommendations. I went in for an oil change and he recommended additional services that were n Jay listened to my concerns about a situation and made recommendations. I went in for an oil change and he recommended additional services that were needed based on the mileage which I knew was probably going to be needed soon. More
by Nana4321
Employees Worked With
Jay Jank
June 13, 2019
Great Experience Alex was really great to work with in leasing my new Accord. Took the time to answer all my questions, had great rapport, and helped look into all fi Alex was really great to work with in leasing my new Accord. Took the time to answer all my questions, had great rapport, and helped look into all financing options. Will continue to shop with First Texas. More
by Cbushn
Employees Worked With
Alex Herrera
June 11, 2019
overall good The overall service was quick and clean, but the price is a bit higher. Anyway, the service price in a dealership is expceted to be higher. The overall service was quick and clean, but the price is a bit higher. Anyway, the service price in a dealership is expceted to be higher. More
by hkim10
Employees Worked With
Ivan Heredia
June 10, 2019
Great Timely Service... My service agent was great! Very friendly, conversational, remembered my bad experience from the last visit and more than made up for it. Thank You My service agent was great! Very friendly, conversational, remembered my bad experience from the last visit and more than made up for it. Thank You More
by iamcheryl
Employees Worked With
Brandon Bromley
June 07, 2019
Quick, speedy, easy process Service adviser was on time for my scheduled appointment and got me on my way within about an hour. Initial expectation was 1 - 2 hours which was awes Service adviser was on time for my scheduled appointment and got me on my way within about an hour. Initial expectation was 1 - 2 hours which was awesome. Thanks Honda! More
by samweizen
Employees Worked With
Ivan Heredia
June 07, 2019
prompt and competant service. I feel confident that my Honda was serviced correctly and the work was done quickly. Plus the loaner car was nicer than mine... clever sales tactic or I feel confident that my Honda was serviced correctly and the work was done quickly. Plus the loaner car was nicer than mine... clever sales tactic or just luck of the draw?? hhhmmm More
by hfloyd_etx
Employees Worked With
Anthony Herrera
June 07, 2019
Good and Bad Points Leo Dawson is a great salesman! I've bought 3 new cars from First Texas Honda and he was the best. I have to say I didn't appreciate Steve Martinez' Leo Dawson is a great salesman! I've bought 3 new cars from First Texas Honda and he was the best. I have to say I didn't appreciate Steve Martinez's smarmy finance tactics trying to hold a good interest rate hostage unless I purchased a warranty, which is the only reason I may decide to purchase my next car somewhere else. May not recommend. More
by Jay
Employees Worked With
Leo Dawson, Steven Martinez
