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First Texas Honda

Austin, TX

4.7
2,688 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,688 reviews

June 24, 2019

Warranty Service Wes was able to get the truck in quickly and get the issues identified. Once this was done it was all up to Wes and Allstate. We made sure that was More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Warmke
Jun 24, 2019 -

First Texas Honda responded

James, we want to thank you for taking the time to leave your review! We're thrilled to know that you're a fan and we appreciate the praise. -The Team at First Texas Honda

June 24, 2019

Nik was amazing We had such a wonderful and positive experience when we met Nick at the dealership. We had called ahead and told him about the car we were thinking of More

by Lcbrotman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Barrows, Manny Jalandoni
Jun 24, 2019 -

First Texas Honda responded

Congratulations on the vehicle! We can't thank you enough for shopping with us and we appreciate the kind words. It makes us proud to know that Nik delivered an excellent experience! -The Team at First Texas Honda

June 23, 2019

Review Fred has been one of the greatest employee to interact with. In general, others are too busy and do not have the time to discuss with patience. Fred m More

by umakrishnan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Jun 24, 2019 -

First Texas Honda responded

We want to thank you for the review and feedback! It's our mission to provide a top-notch experience and it makes us very proud to know that Fred is a perfect match as your advisor. Thank you for choosing us and we look forward to seeing you next time! -The Team at First Texas Honda

June 23, 2019

Fred Mathis did a great job. Between Greg & Fred they were able to get my oil changed and tires rotated on my new Accord that I purchased from First City Honda sooner than waiting More

by Joew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Powell, Fred Mathis
Jun 24, 2019 -

First Texas Honda responded

We appreciate the praise! It's our mission to always deliver excellent experiences. Be sure to let us know the next time we can assist. -The Team at First Texas Honda

June 22, 2019

Fast and Easy We met, found a car, negotiated a deal within 30 minutes came back the next week to purchase car, out the door in an hour and a half. Fast and easy. More

by LeticiaA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Day, John Yoon, Ben Vinger
Jun 24, 2019 -

First Texas Honda responded

We always aim to please. :) Thank you for letting us know how everything went and we appreciate you shopping with us! -The Team at First Texas Honda

June 21, 2019

Good experience Leo was super helpful. This dealership had the best prices. I would recommend him and them to friends. Keep up the good work. Thank you! More

by Southernbelle08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Dawson
Jun 24, 2019 -

First Texas Honda responded

We're so happy to know that your visit was 5-star worthy. Thank you for shopping with us and happy cruising! -The Team at First Texas Honda

June 21, 2019

Service Well done Ivan ! Thank you for getting my car back to me in under an hour and a half. And thanks to the snack bar for the parking water More

by Rob c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
Jun 24, 2019 -

First Texas Honda responded

Rob, we want to thank you for the review! It's our mission to provide a top-notch experience. -The Team at First Texas Honda

June 21, 2019

Good but slow AJ was exceptional. Just wish the service was a little faster. Seems like the process could be streamlined to get the customer in and out faster. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
Jun 24, 2019 -

First Texas Honda responded

Dave, thanks for the stars and feedback! We want every guest to have an incredible experience and we are always on the lookout for ways to improve. Each visit has a minimum of a 90-120 minute turnaround time due to the thorough preventative measures that we take with every vehicle. We aim to be the most comprehensive and will never sacrifice the time that every Honda deserves. Thank you for choosing us for your service needs and we look forward to serving you next time! -The Team at First Texas Honda

June 19, 2019

Good quality service, but HIGH prices AJ my service advisor was extremely helpful and courteous and ensured that my service work was conducted timely and efficiently so that I could leave More

by Whitneyk87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
Jun 24, 2019 -

First Texas Honda responded

Whitney, we are eternally grateful for your loyalty to us, and thank you for your praise for our team! We love AJ, too! With the highest caliber of staff, facilities, and the highest level of Honda Certified Technicians in Austin, our price is a direct reflection of the quality provided. This is a commitment we will always make to our valued guests, as we are proud to offer only the finest. Nevertheless, we still offer competitive pricing for routine and repair needs among Honda dealerships in the region! We appreciate your continued business and look forward to assisting you again next time. -The Team at First Texas Honda

June 19, 2019

What a great car buying experience We were looking for a car for my wife who was not set on a Honda but after the way we were treated by Nik she was sold on a Honda. She is very happy More

by yrue1115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Barrows
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