First Texas Honda
Austin, TX
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overall good The overall service was quick and clean, but the price is a bit higher. Anyway, the service price in a dealership is expceted to be higher. The overall service was quick and clean, but the price is a bit higher. Anyway, the service price in a dealership is expceted to be higher. More
Great Timely Service... My service agent was great! Very friendly, conversational, remembered my bad experience from the last visit and more than made up for it. Thank You My service agent was great! Very friendly, conversational, remembered my bad experience from the last visit and more than made up for it. Thank You More
Quick, speedy, easy process Service adviser was on time for my scheduled appointment and got me on my way within about an hour. Initial expectation was 1 - 2 hours which was awes Service adviser was on time for my scheduled appointment and got me on my way within about an hour. Initial expectation was 1 - 2 hours which was awesome. Thanks Honda! More
prompt and competant service. I feel confident that my Honda was serviced correctly and the work was done quickly. Plus the loaner car was nicer than mine... clever sales tactic or I feel confident that my Honda was serviced correctly and the work was done quickly. Plus the loaner car was nicer than mine... clever sales tactic or just luck of the draw?? hhhmmm More
Good and Bad Points Leo Dawson is a great salesman! I've bought 3 new cars from First Texas Honda and he was the best. I have to say I didn't appreciate Steve Martinez' Leo Dawson is a great salesman! I've bought 3 new cars from First Texas Honda and he was the best. I have to say I didn't appreciate Steve Martinez's smarmy finance tactics trying to hold a good interest rate hostage unless I purchased a warranty, which is the only reason I may decide to purchase my next car somewhere else. May not recommend. More
Another great experience! We have been to First Texas Honda to lease a couple of vehicles in the past 6 months. Working with Aaron both times has been fantastic. He was very We have been to First Texas Honda to lease a couple of vehicles in the past 6 months. Working with Aaron both times has been fantastic. He was very attentive to our needs and made sure we were completely happy with our selection! The finance people we extremely helpful - especially Mike (I believe was his name). Mikey helped us with the delivery of our second vehicle and was very helpful in answering all of our questions! Our experience has been first class in every way and I am sure we will be back! More
Superior in every way. From the moment I walked in, First Texas Honda as attentive in every way. They did not have the color/trim I wanted but found one for me that day. Pri From the moment I walked in, First Texas Honda as attentive in every way. They did not have the color/trim I wanted but found one for me that day. Price and trade in met my expectations completely. We’ve had both cars serviced at First Texas Honda for years. I wouldn’t go anywhere else. More
Necessary and Painless Necessary - (we needed another vehicle) and Painless - (Nik was very facilitative) Thankfully, the intense summer heat hadn't started -- as the compr Necessary - (we needed another vehicle) and Painless - (Nik was very facilitative) Thankfully, the intense summer heat hadn't started -- as the compressor on my van AC just died! After visiting various dealerships, I decided to purchase the Honda Odyssey, due to the design and engineering of the Odyssey and this dealership in particular due to the explanations and instructions describing the Odyssey from our sales rep, Nik. With no intense sales pressure, He was very knowledgable and friendly while explaining the car's features and the various ways it would meet my expectations. I appreciated the assistance and professional attitude in answering my questions and in teaching me the systems and setting up the programs available for my use. Nik was very personable and was attentive to my questions. My husband was with me but since this was to be my vehicle, Nik focused answers and instructions to me. I appreciate this behavior as other sales reps didn't do this. Nik was just a nice fellow and knew his information and didn't play the game of sales. I appreciated the direct approach. The van is wonderful! Nik was very helpful in making this vehicle purchase. Oh, and Trudy was very helpful in explaining and setting up my window tinting. Tinting the windows is helpful in the intense summer heat. Thank you! More
Perfect Car Buying Experience This was the perfect car buying experience. Everyone was knowledgeable and straight forward. I was able to find the perfect car for me at a very reaso This was the perfect car buying experience. Everyone was knowledgeable and straight forward. I was able to find the perfect car for me at a very reasonable price. Nick and Manny were extremely helpful and so easy to work with. More
Great service and experience! Wayne made the sale easy and comfortable. He was able to beat the price that I was quoted at another dealership and was very helpful considering it wa Wayne made the sale easy and comfortable. He was able to beat the price that I was quoted at another dealership and was very helpful considering it was almost closing time. More