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First Texas Honda

Austin, TX

4.8
2,663 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,663 reviews

June 11, 2019

overall good The overall service was quick and clean, but the price is a bit higher. Anyway, the service price in a dealership is expceted to be higher. More

by hkim10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
Jun 14, 2019 -

First Texas Honda responded

Thank you for being our guest and sharing a review with us! We pride ourselves on offering premium services & unparalleled value for our customers. We aim to be the best, most thorough service available to take the best care of you and your Honda. Nevertheless, we still offer competitive pricing for routine and repair needs among Honda dealerships in the region! We appreciate your continued business and look forward to assisting you again next time. -The Team at First Texas Honda

June 10, 2019

Great Timely Service... My service agent was great! Very friendly, conversational, remembered my bad experience from the last visit and more than made up for it. Thank You More

by iamcheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bromley
June 07, 2019

Quick, speedy, easy process Service adviser was on time for my scheduled appointment and got me on my way within about an hour. Initial expectation was 1 - 2 hours which was awes More

by samweizen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
June 07, 2019

prompt and competant service. I feel confident that my Honda was serviced correctly and the work was done quickly. Plus the loaner car was nicer than mine... clever sales tactic or More

by hfloyd_etx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera
June 07, 2019

Good and Bad Points Leo Dawson is a great salesman! I've bought 3 new cars from First Texas Honda and he was the best. I have to say I didn't appreciate Steve Martinez' More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Dawson, Steven Martinez
Jun 14, 2019 -

First Texas Honda responded

Jay, we appreciate you shopping with us and want to say thank you for the honest feedback! Knowing where we are missing the mark helps us tackle our weaknesses as it's always our mission to put our customers first. We hope to have another chance down the road to show you the customer service we're known for. :) Thanks again and congratulations. -The Team at First Texas Honda

June 05, 2019

Another great experience! We have been to First Texas Honda to lease a couple of vehicles in the past 6 months. Working with Aaron both times has been fantastic. He was very More

by MarkM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Garcia, Mikey Hausen
June 04, 2019

Superior in every way. From the moment I walked in, First Texas Honda as attentive in every way. They did not have the color/trim I wanted but found one for me that day. Pri More

by Honda123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Frey, Wayne Stribling
June 03, 2019

Necessary and Painless Necessary - (we needed another vehicle) and Painless - (Nik was very facilitative) Thankfully, the intense summer heat hadn't started -- as the compr More

by Odyssey2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trudy and Carlos - tinting, our finance guy - can't remember his name was SUPERE, Nik Barrows
June 03, 2019

Perfect Car Buying Experience This was the perfect car buying experience. Everyone was knowledgeable and straight forward. I was able to find the perfect car for me at a very reaso More

by blakejpoole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Barrows, Manny Jalandoni
June 02, 2019

Great service and experience! Wayne made the sale easy and comfortable. He was able to beat the price that I was quoted at another dealership and was very helpful considering it wa More

by genqui74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Stribling
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