
First Texas Honda
Austin, TX
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Satisfied Customer Just purchased a new CRV and my wife LOVES the car. Jesse Sims is the best. We left feeling that we got a square deal and the perfect car for our ne Just purchased a new CRV and my wife LOVES the car. Jesse Sims is the best. We left feeling that we got a square deal and the perfect car for our needs. Very impressed with the safety features and the stability of the car. Would recommend the CRV and the dealership to anyone. More
Great Experience! Great experience at First Texas Honda. Have purchased multiple vehicles here & the dealership has clean facilities & great team members. Up front, no Great experience at First Texas Honda. Have purchased multiple vehicles here & the dealership has clean facilities & great team members. Up front, no nonsense, and good place to do business. More
Great service My service advisor, Jack, was Johnny-on-the-spot with my check in and keeping me informed. All of my concerns were addressed and I was back in the dri My service advisor, Jack, was Johnny-on-the-spot with my check in and keeping me informed. All of my concerns were addressed and I was back in the driver's seat promptly More
Highly Recommended I am very happy with the quality of work done in this place! :) Great sales and great service! Excellent customer service. I would definitely go back. I am very happy with the quality of work done in this place! :) Great sales and great service! Excellent customer service. I would definitely go back. More
Excellent customer service Anthony was very friendly an efficient I couldn't leave my car because I need it for the other day so he make it possible to be ready the same day. I Anthony was very friendly an efficient I couldn't leave my car because I need it for the other day so he make it possible to be ready the same day. I waited about 3 hours but It wasn't bad because they have the snacks and drinks service which I loved. By the way the older lady that works at the drinks area makes the best coffee ever. Thanks First Honda for that extraordinary customer service that you have. More
Completely satisfying, Ty, my service rep couldn't have been more helpful and kind. That's huge. I had an appointment. and was seen right away. There were several people att Ty, my service rep couldn't have been more helpful and kind. That's huge. I had an appointment. and was seen right away. There were several people attending to my car; checking fluids, tires etc. Impressive. The waiting area is comfortable and spacious. They even have really good coffee and snacks and games! My service took awhile and they had a banana when I needed it. This is what service is all about. Well done. More
An outstanding buying experience !!!!! One of the best auto buying experiences of my life. I would absolutely recommend this Honda dealership. Nik Barrows is an outstanding sales representa One of the best auto buying experiences of my life. I would absolutely recommend this Honda dealership. Nik Barrows is an outstanding sales representative, extremely helpful, and very knowledgeable of the CR-V features. I started my purchase by phone on Monday morning, and by 7:00pm the car was in my driveway. Nik's follow up skills are awesome, and I have recommended my friends to Nik and your dealership. Bob and Marcia Clark More
oil change and tire rotation The service advisor was helpful and clear about my Fit's condition. The service work was completed on schedule and there are not problems with it. The service advisor was helpful and clear about my Fit's condition. The service work was completed on schedule and there are not problems with it. More
Great experience!!!! Fast friendly no hassle service. Brandon was excellent. He made car buying a fun experience. Loved the snack bar. I will recommend this dealership to all. We were just going to look b Brandon was excellent. He made car buying a fun experience. Loved the snack bar. I will recommend this dealership to all. We were just going to look but Brandon was helpful so we bought. More
My first enjoyable car buying experience I've bought half a dozen cars and this was the first time it was fun. Alex Herrara made it easy and was knowledgeable and helpful about the variety of I've bought half a dozen cars and this was the first time it was fun. Alex Herrara made it easy and was knowledgeable and helpful about the variety of car options. Super nice guy, and very responsive over text while I was working with some other dealerships. He worked hard to get me a good deal and make sure I was happy with the car, and then did a good job of helping me customize all the technology features. Manny Jaladoni was the finance guy and I really appreciate he didn't try to upsell me some expensive package I didn't need. I only drive about 7,000/year and so it didn't make sense to pay a lot for extended warranties. I have been to dealerships before where they pressure you to buy them, and it was nice to get the info and an honest recommendation that was best for me and not for the dealerships bottom line. Trudy was the accessories specialist and explained the different options and was patient with all my questions. I even signed up for the tinted windows upgrade for the first time and I love them. Even our barista, Sarah Neil, made it fun with a popsicle for my daughter and a tasty Frappuccino for me. The dealership has lots of fun activities and free snacks/drinks for the kids, which was really nice. My daughter and I played ping pong, foosball, video games, etc. while we waited for them to get the car ready. I wasn't ready to leave when they brought the car out. It looks great and is fun to drive. We bought our car from this dealership about 8 years ago and it took ~4 hours. I was in and out in under 2 and half hours even with window tinting added. Thanks! I usually take my car to PepBoys for service, but I look forward to bringing it hear for any work in the future. More