First Texas Honda

Awesome Service Experience Service adviser Chris was thorough to describe the process and the services that will be performed. I received texts and calls to update me on the pro Service adviser Chris was thorough to describe the process and the services that will be performed. I received texts and calls to update me on the progress. On pick up day, I was so impressed to see Chris cleaning the windshield after the car wash missed a spot. He wanted to make sure the whole experience is complete. Very grateful to the folks at First Texas Honda. More

Good service experience I dropped my truck off for a “Service A” and I expected to wait while it was completed. Instead, I learned that I had to perform a recall inspection I I dropped my truck off for a “Service A” and I expected to wait while it was completed. Instead, I learned that I had to perform a recall inspection I was not prepared for, and they would need my truck overnight. My truck was full of stuff, including a large under-rear-seat storage box that had to come out for the recall inspection. My service rep, Andre, went out of his way to make sure I received another Ridgeline as my loaner vehicle so everything would fit, including the large under-seat storage box. Thanks guys. More

Always treated great! Love First Texas Honda! Ty Hammonds is the best service advisor here, but they are all great. Highly recommend First Texas Honda for anything and ev Love First Texas Honda! Ty Hammonds is the best service advisor here, but they are all great. Highly recommend First Texas Honda for anything and everything related to your Honda. More

great customer service!! Thank you for your wonderful free loner car and your timely service. Best experience ever. What else is there to say. I am completely satisfied. Thank you for your wonderful free loner car and your timely service. Best experience ever. What else is there to say. I am completely satisfied. More

Fred is great I was told approximately how long the service would take and I walked out 15 minutes earlier than I expected. I like being able to work while I am th I was told approximately how long the service would take and I walked out 15 minutes earlier than I expected. I like being able to work while I am there and to take advantage of the beverage/snack bar. More

Great experience! Chris Sutton was on top of my service needs for my 2019 Honda Ridgeline! First Texas Honda’s new facility is clean and organized and a great place to Chris Sutton was on top of my service needs for my 2019 Honda Ridgeline! First Texas Honda’s new facility is clean and organized and a great place to do business. More

Great thorough service Even though I didn’t have a scheduled appointment, I was fit into the rotation and although there was a wait, the wait is made pleasant by the comfort Even though I didn’t have a scheduled appointment, I was fit into the rotation and although there was a wait, the wait is made pleasant by the comfortable surroundings and fun games, snacks, etc. My service rep was great at keeping me up to date with what was going on and not pushy when I opted not to go forward with some recommendations. More

First Texas Honda is incredible The service center and follow up is top notch. Great customer service and experience. Jack Kresky provided excellent communication and service. This w The service center and follow up is top notch. Great customer service and experience. Jack Kresky provided excellent communication and service. This was my 5th service so far and all have been exceptional! More

All Around Positive Was never pressured or felt like I couldn’t ask questions, Liz was always willing to provide the answers and give me space to make a decision. Financ Was never pressured or felt like I couldn’t ask questions, Liz was always willing to provide the answers and give me space to make a decision. Finance went out of their way to give me options, and I can’t say enough positive things about the whole organization. This dealer is customer centric. More

Great experience I had a limited amount of patience for buying a new car. Nic worked with me to find a way to get it done. Much appreciated!! I had a limited amount of patience for buying a new car. Nic worked with me to find a way to get it done. Much appreciated!! More