First Texas Honda
Austin, TX
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Great experience! My experience with Ivan was wonderful! He had me in and out in a little over an hour and I didn’t even make an appointment. That’s a record! Plus he i My experience with Ivan was wonderful! He had me in and out in a little over an hour and I didn’t even make an appointment. That’s a record! Plus he is very kind and made me feel like a valued customer. More
Quick, Accurate Service was faster than told or expected Car was returned with everything checked, cleaned and running very smoothly, noticeably the tires had been c Service was faster than told or expected Car was returned with everything checked, cleaned and running very smoothly, noticeably the tires had been checked and inflated More
First Texas is First Class because of it's employees This is my 4th vehicle purchased or leased from First Texas Honda sales and service always great Keep up the good record. Your sales and service is a This is my 4th vehicle purchased or leased from First Texas Honda sales and service always great Keep up the good record. Your sales and service is as good as your vehicles More
Oil Change Andre was very friendly, honest, and knowledgeable. He showed me how to remove start my car and even let me know that I could go about another 1.5 m Andre was very friendly, honest, and knowledgeable. He showed me how to remove start my car and even let me know that I could go about another 1.5 months under normal driving conditions before I needed an oil change. I still went ahead with the oil change. Thank you Andre!!! More
Great service! First Texas Honda made an oil change an easy and cost efficient experience! They paid for an Uber to take me to work and back and completed everythin First Texas Honda made an oil change an easy and cost efficient experience! They paid for an Uber to take me to work and back and completed everything in the time frame promised. Andre was delightful and helped me understand one of the features in my new CRV. I will be back! More
Great service visit Thank you for making this so easy. I would have never known parts of my day time running lights were out. I appreciated the recall notice as well. Thank you for making this so easy. I would have never known parts of my day time running lights were out. I appreciated the recall notice as well. More
Excellent Service Andrea was so friendly and helped me a lot. He explained what was done and needs to be done. I really appreciate his service. He was friendly, nice an Andrea was so friendly and helped me a lot. He explained what was done and needs to be done. I really appreciate his service. He was friendly, nice and professional also. More
Service was good They did excellent job, it was not too long to waiting. Great customer services . Friendly environment ,make sure that my car is good to go. They did excellent job, it was not too long to waiting. Great customer services . Friendly environment ,make sure that my car is good to go. More
Honda Accord Hybrid Touring I was out of town when my wife could not start the car, or get it out of park. Honda Roadside Assistance towed the car in. First Texas Honda ident I was out of town when my wife could not start the car, or get it out of park. Honda Roadside Assistance towed the car in. First Texas Honda identified the problem as a bad break position switch, which kept the vehicle stuck in PARK. This may have partially drained the battery, which caused multiple system error messages on the display, and the car wouldn't start. FIrst Texas Honda repaired the switch and charged the battery. Since I was still out of town, I didn't have face-to-face contact with the service department, but the service advisor was kind enough to call me with an explanation of the problem. At 75,000 miles, this is the first non-maintenance service the car has had. Since the car was already in the shop, I requested an oil change and tire rotation. I'm happy to have my car back. More
successful purchase of new car My old Honda Civic 2004 was not longer functioning and would have cost too much to repair so I was reluctantly forced to look for a replacement. My in My old Honda Civic 2004 was not longer functioning and would have cost too much to repair so I was reluctantly forced to look for a replacement. My initial contact was with Jack Wright who had serviced my old car, and he put me in touch with Gregory Powell, assuring me that I would not be subjected to a hard sell approach. Gregory was very helpful in assisting me in selecting a 2020 Honda Civic and he was very patient in allowing me and husband and my son to testdrive the vehicle. Before leaving with the car, we also received helpful instructions by a tech representative whose name I do not recall. More