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First Texas Honda
Austin, TX
2,662 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,662 reviews
October 11, 2019
Always a stellar experience! Ty was informative and helpful. The work was completed in the time promised. The cost was what I was quoted, and the waiting area was great. helpful. The work was completed in the time promised. The cost was what I was quoted, and the waiting area was great. More
by Danny
Employees Worked With
Ty Hammonds
October 11, 2019
Same Quality Service as Always Complete attention to what is happening with my car and finding the solution that works best for my car and for me. Jack has been taking care of my c Complete attention to what is happening with my car and finding the solution that works best for my car and for me. Jack has been taking care of my car's needs for over 10 years now and I completely trust him and the service department to do their best to keep my car running smoothly. The work is completed as quickly as it is possible and the cost is affordable I always feel safe in my car and well taken care of when I leave 1st Texas. Thank you Jack, service department and 1st Texas Honda for all you do. More
by Sandy807
Employees Worked With
Jack Wright
October 10, 2019
Trip to buy a new Car Holden was friendly when the first time we saw him. He are given me a good deal in trip to buy a new car. Staff of dealer also showed very details in Holden was friendly when the first time we saw him. He are given me a good deal in trip to buy a new car. Staff of dealer also showed very details in operation and control the new Accord Honda. I and My son are very satisfied for this visiting. I will recommend my friends and relationships if have a chance. More
by Thomas Ta
Employees Worked With
Holden Stedman
October 10, 2019
I was satisfied with the service representative Anthony was excellent and I am giving these five stars to him and the dealer provided an excellent loaner while they had my car. The dealer did not Anthony was excellent and I am giving these five stars to him and the dealer provided an excellent loaner while they had my car. The dealer did not actually find the problem with my car though. The Check Engine light came on and they were unable to diagnose the problem, so they just reset the code. I would have been happier if they had identified the problem that actually caused the Check Engine light to come on. Anthony was fine though, as was the loaner car staff, so I while I feel like they tried, in the end, resetting a code is not the same as isolating the actual cause. More
by eddgie
Employees Worked With
Anthony Herrera
October 09, 2019
Service Advisor was very courteous! Service performed was very thorough. The Advisor(s) took the time to explain all maintenance and repair that was needed right away, and the ones that Service performed was very thorough. The Advisor(s) took the time to explain all maintenance and repair that was needed right away, and the ones that could wait. They escort you to your car when ready which makes you feel appreciated. Love that a free car wash comes with each service. First Texas Honda has the best customer on-site lobby. Thanks for all you do. More
by atxhonda
Employees Worked With
Chris Buchanan, Marty Rex, Kevin Polk
October 08, 2019
Carl Lewis is amazing. This is the second time I've worked with him to buy a new car. I highly recommend him. He was very friendly and figured out what I was is amazing. This is the second time I've worked with him to buy a new car. I highly recommend him. He was very friendly and figured out what I was looking for quickly. More
by Elise
Employees Worked With
Karl Lewis
October 07, 2019
Great Service , friendly enviroment, time friendly-didn’t has to be there to long, Great cafeteria, clean, Kevin- service adviser is great person, friendly and helpful has to be there to long, Great cafeteria, clean, Kevin- service adviser is great person, friendly and helpful More
by Jan
Employees Worked With
Kevin Polk
October 07, 2019
good job finished the job well within estimated 1.5 - 2 hours. Pleasant, clean waiting area with comfortable seating, free coffee and wireless. Recommended eng finished the job well within estimated 1.5 - 2 hours. Pleasant, clean waiting area with comfortable seating, free coffee and wireless. Recommended engine protexion service and car runs like a champ: accelerates quickly and getting good mileage More
by mo_dog
Employees Worked With
Ty Hammonds
October 06, 2019
Donna was great to work with. I would highly recommend everyone to Donna. She listens, she's patient, and she care's. Not your normal car salesman or sales woman. everyone to Donna. She listens, she's patient, and she care's. Not your normal car salesman or sales woman. More
by Sajag
Employees Worked With
Donna Sines
