
First Texas Honda
Austin, TX
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Friday night is a good time for service I was reluctant to schedule my oil change for a Friday night. I thought: traffic! technicians running behind schedule! etc.! But it was actually very I was reluctant to schedule my oil change for a Friday night. I thought: traffic! technicians running behind schedule! etc.! But it was actually very nice. My car was in and out in less than an hour for the B1 service with oil change and tire rotation. And they gave me FREE Uber rides home and back to pick up my car. My service advisor Ty was very pleasant. Overall a good experience. More
Everyone was very friendly and helpful. Waiting area is awesome! We are new to area and were very impressed with size, cleanliness, helpfulness, and comfort. awesome! We are new to area and were very impressed with size, cleanliness, helpfulness, and comfort. More
Failed Battery and B 1 2 Service Our Pilot battery failed the day before and I was able to get it into First Texas Honda. Pilot also need regular maintenance. Chris Sutton was very Our Pilot battery failed the day before and I was able to get it into First Texas Honda. Pilot also need regular maintenance. Chris Sutton was very helpful in getting the battery issue resolved and found it was still under warranty. So no cost for that. I had no appointment so the whole process took a little long than expected but the dealership is a pleasant environment to wait. They even had a guitarist playing background music. More
Always a pleasant service experience at First Texas Honda, even without an appointment. No pressure for additional services, and the multipoint inspection information is appreciated Honda, even without an appointment. No pressure for additional services, and the multipoint inspection information is appreciated More
Kevin Polk & Jack Kresky Both Kevin and Jack were excellent professionals and deserve recognition for their efforts in achieving customer satisfaction. They were prompt and c Both Kevin and Jack were excellent professionals and deserve recognition for their efforts in achieving customer satisfaction. They were prompt and communicative and I was happy with their level of service. More
Great experience Entire process was smooth from check in to departure. Communication was great and the service was outstanding. Service was completed by time promised, Entire process was smooth from check in to departure. Communication was great and the service was outstanding. Service was completed by time promised, and free car wash was and extra benefit! More
As always FTH never disappoints and the whole team is amazing and service always impeccable. I highly recommend them. AJ was very helpful and friendly amazing and service always impeccable. I highly recommend them. AJ was very helpful and friendly More
Greg and Howard were knowledgeable, helpful and efficient. Enjoyed their company and they got us a great vehicle. Thanks so much. I would rather be lucky than good! efficient. Enjoyed their company and they got us a great vehicle. Thanks so much. I would rather be lucky than good! More
Excellent service I took the wife's car in for a what turned out to be a nail in one of the tires, and the service department evaluated the problem right away. Since th I took the wife's car in for a what turned out to be a nail in one of the tires, and the service department evaluated the problem right away. Since the tire had to be replaced, and the proper tire was not in stock, we were given a loaner car for the duration of the repair. No problems, no questions asked, and everyone was happy to see us happy. Great experiences over the years here at First Texas Honda. More
Windshield replacement Jay and the team at First Texas Honda were outstanding! He took care of working with the insurance company once I filed a claim for the replacement o Jay and the team at First Texas Honda were outstanding! He took care of working with the insurance company once I filed a claim for the replacement of my windshield. He also looked over the my car for any recall or other areas in need of service. Great job! More