
First Texas Honda
Austin, TX
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I am not easy to please, but this was a very positive experience. I came without an appointment. Within 25 minutes they had my car checked in, the concern was understood and documented, and I was driving experience. I came without an appointment. Within 25 minutes they had my car checked in, the concern was understood and documented, and I was driving off to work in my courtesy rental. They noted I needed to change two tires which I decided to do. When they texted me that the car was ready I paid via email. When I picked it up Jay explained the rework done. The pickup process took about 10 minutes and I got into my washed car and drove off. This is how service should be! Thank you Jay! More
Great service, as always. Courteous, friendly staff. Services completed in reasonable time. Comfortable waiting area. I always feel that my car is being well taken care of without adding unnecessary ser Services completed in reasonable time. Comfortable waiting area. I always feel that my car is being well taken care of without adding unnecessary services or charges. More
2020 Honda Hybrid Accord Touring We were completely satisfied with the purchase experience. The people at First Texas were a pleasure to work with and tried to make this process move We were completely satisfied with the purchase experience. The people at First Texas were a pleasure to work with and tried to make this process move as fast as possible while being sure to cover everything. More
Although there is a bit of a wait, I was able to get work done while enjoying the coffee bar and snacks available. The service department is trust worthy and not pushy. done while enjoying the coffee bar and snacks available. The service department is trust worthy and not pushy. More
I know I can always depend on the friendly professionals at First Texas Honda to take care of any vehicle issues. Ivan, Wesley, AJ, and Yish are top notch! at First Texas Honda to take care of any vehicle issues. Ivan, Wesley, AJ, and Yish are top notch! More
Prompt and good Andre was really very helpful and friendly throughout my experience. He was patient to a fault, answering all my questions and promised on the deadlin Andre was really very helpful and friendly throughout my experience. He was patient to a fault, answering all my questions and promised on the deadline he delivered. More
Great Service Andre was very attentive to my needs and suggested items that might be added to my oil change. There was no pressure to do any of them, but he gave m Andre was very attentive to my needs and suggested items that might be added to my oil change. There was no pressure to do any of them, but he gave me reasons that I might or might not want to add them to the work to be done. I added one of them and decided to wait on the others. When the work was done (very quickly), they returned my (previously dirty) car completely washed. Great service. More
The service was great as always. Andre is one of the best service representatives at any business that I have dealt with. I hope I deal with him next time I’m there. service representatives at any business that I have dealt with. I hope I deal with him next time I’m there. More