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First Team Toyota

Chesapeake, VA

3.1
71 Reviews

3400 Western Branch Blvd.

Chesapeake, VA

23321

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Showing 71 reviews

February 03, 2024

Worst experience ever bought my truck there and have been treated like garbage ever since the service sucks from the time you pull in the garage til the time you leave. More

by boneman7557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unsure
September 27, 2023

Josh was great! From the moment he greeted us outside to walking with us after the purchase of our new Mazda, he made the process so easy. He was AWESOME!!! THANKS More

by cecibeljames00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven the sales manager
August 10, 2023

Multiple very bad experiences. Rude reception staff, very long wait time for repairs and damage to my vehicle. I have the white leather interior and on the first visit the worker h More

by CraigSchmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Various over several visits
May 08, 2023

They “fixed” a warrant issue, then they did not put my car back together causing the front end to almost split, causing to replace two rims, two tires, 2 hub bearing units. A year later hub bearing is goi More

by Cody Simpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neil, service manager
December 26, 2022

Timothy Martin did a phenomenal job throughout the purchase/delivery process. Tim communicated regularly with us, providing updates as our 2023 Highlander was built. Tim ensured we were updated on t More

by navydude83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
August 06, 2022

This was thee easiest, best deal ever! I love my new Corolla! Thanks to Nick Vendt and the team! More

by Wendi429
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vendt, Cameron, Justin, and Kenny!
May 10, 2022

Scott Gallgher is the greatest I am so thankful for him and the rest of the staff More

by Busybutterflies10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gallgher
March 27, 2022

I would like to acknowledge Kyle Hearld ONCE AGAIN for his outstanding work! I brought in my Corolla for regular maintenance - as it has over 190K miles on it and is still going strong, Kyle noticed that More

by Dessa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Hearld
March 02, 2022

Worked with Anton Smith he is the best! He took the time to explain everything and to me make sure we were comfortable ! More

by Harris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anton Smith
March 01, 2022

Nick Vendt is courteous, knowledgeable, friendly and really listens. He helped my daughter find her perfect car. Numerous friends have highly recommended him and been very satisfied with his work. He is More

by Jackie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vendt
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