First Team Honda

This is my 5th lease at First Team Honda and I drive 45 mins and pass 3 other Honda Dealers just to go to this one every time!! The process is seamless. The customer service is amazing. Mark Bowles and D. mins and pass 3 other Honda Dealers just to go to this one every time!! The process is seamless. The customer service is amazing. Mark Bowles and D.A. Young are always my number one contacts. I never have to worry with these two! I know I’m in good hands!!! More

Appreciate outstanding service of Ms Fantasia Braswell! Amazing attitude and always caring for her customers. Great employee to have "repping" First Team Honda at Western Branch - Chesapeake, VA. Give he Amazing attitude and always caring for her customers. Great employee to have "repping" First Team Honda at Western Branch - Chesapeake, VA. Give her a raise, now! More

I enjoyed my time at Honda First Team. The employees were very pleasant and I would recommend anyone here! Kenny Anderson was very friendly and Professional. Derek Holden also made the The employees were very pleasant and I would recommend anyone here! Kenny Anderson was very friendly and Professional. Derek Holden also made the process smooth and hassle-free. More

1 Always GREAT service! 2 Kudos to my rep Emily, after checking me in, I asked a small favor and she assisted with my key fob w/o hesitation. Together we got it right #te 2 Kudos to my rep Emily, after checking me in, I asked a small favor and she assisted with my key fob w/o hesitation. Together we got it right #teamwork #girlpower 3 While sitting waiting I heard Shaneka & Fantasia providing WONDERFUL service over the phone and when others checked in also. Those 3 ladies were on point Honda should be lucky to have them on the team!!! More

I would like to express my great appreciation for my recent experience with First Team Honda. I had the pleasure of working with Mr. Edward Parker. I was extremely impressed with his attentiveness and g recent experience with First Team Honda. I had the pleasure of working with Mr. Edward Parker. I was extremely impressed with his attentiveness and great attention to detail. He was very knowledgeable and took his time with explaining the options and history of the vehicle and the First Team Promise. I was extremely impressed with his politeness and professionalism throughout my car buying experience. First Team Honda was the 3rd dealership that I had visited this past weekend in hopes of purchasing a car. After a full day of defeat and disappointment all things came together at First Team Honda! I would recommend Mr. Edward Parker and First Team Honda for your next car buying experience. Special shot out to Mr. Tommy Hancock as well for sealing the deal with us! You guys provided exceptional service. Thank you Thank you. Please share my sincere thanks with all management and the First Honda Team!! You guys are awesome! More

Michael Powers was absolutely amazing. . this is our second new vehicle purchased from him. And he was very patient and knowledgeable about the products they have to offer and we left las . this is our second new vehicle purchased from him. And he was very patient and knowledgeable about the products they have to offer and we left last night with our 2023 Honda CRV and are extremely happy with the service that was provided. If you are looking for a low pressure, knowledgeable sales person, he's your man. Thanks again Mike! More

From the moment Malachi Williams greeted us at the door until I drove the car off the lot he was with us. His calm and knowledgeable manner put us at ease and made the deciding process less stressful. Mala until I drove the car off the lot he was with us. His calm and knowledgeable manner put us at ease and made the deciding process less stressful. Malachi was reassuring and accessible. He walked through all of the steps with us answering questions with confidence and friendliness. We arrived without an appointment but we’ were treated with VIP level attention. Malachi walked me through all the innovations and helped me make careful decisions about the systems. He even had us singing and dancing as he showed us around the service department and introducing us to the folks who would take us through the purchasing steps. More

Very disappointed in this dealership from the "fenagling" with price when buying 2021 CR-V to today needing new tires with at 31kmiles. Tires Hankook stated for 70k miles. Left message to be contacted by man with price when buying 2021 CR-V to today needing new tires with at 31kmiles. Tires Hankook stated for 70k miles. Left message to be contacted by manager a week ago and they can't bother to return call to discuss. Emailed tire manufacturer to discuss and they said they don't really have a warranty for new cars only those who buy tires from them for repeat business. Another consumer rip-off. Buyer Beware! More

This dealership is awesome! Uncle Todd, Uncle Tommy and Amanda are awesome and they worked so hard for me to get exactly what I wanted! Uncle Todd, Uncle Tommy and Amanda are awesome and they worked so hard for me to get exactly what I wanted! More