First State Chevrolet
Georgetown, DE
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The service department staff is always consistent with courtesy, information regarding our vehicle, and completion of required services. The make is a Chevrolet Corvette (Corvette not listed). courtesy, information regarding our vehicle, and completion of required services. The make is a Chevrolet Corvette (Corvette not listed). More
They are extremely helpful and always take the extra step to ensure the customer is satisfied. I will always buy my vehicles at this dealership. to ensure the customer is satisfied. I will always buy my vehicles at this dealership. More
New Silverado Just purchased a new vehicle and could not be happier with the overall buying experience. Everyone was helpful, knowledgable and went out of their wa Just purchased a new vehicle and could not be happier with the overall buying experience. Everyone was helpful, knowledgable and went out of their way to make it a great experience. More
I had a wonderful experience. The staff was very helpful. The staff was very helpful and the service was great. My appointment did not take very long and the waiting room was pleasant. My sale persons, Alan, The staff was very helpful and the service was great. My appointment did not take very long and the waiting room was pleasant. My sale persons, Alan, was a joy to work with and was tireless in finding us the car we wanted and then we went back for our first oil change made a point of coming up to us and asking if we were satisfied and happy with our car. More
Warranty work From start to finish everyone was helpful and professional this was a very good experience as have several past visits. My next vehicle purchase and s From start to finish everyone was helpful and professional this was a very good experience as have several past visits. My next vehicle purchase and service will likely bring me back. More
Ripped Off I bought a car a few years ago, and I feel like because I'm a woman I was cheated. I had issues a few months later, and they never fixed the problem a I bought a car a few years ago, and I feel like because I'm a woman I was cheated. I had issues a few months later, and they never fixed the problem and had to keep coming back and back for the same issues. Couple thousand dollars later, transmission needed to be replaced. They were going to charge me a ridiculous amount of money. I was so disappointed after buying a car not even 2 years later the transmission needed to be replaced, and they wouldn't even try to help me out with payments or discounts. I ended up finding a transmission specialist who charged less than half of what they priced me. I tried calling to see if we could work something out and the manager in charge of repairs was rude and very condescending towards me. He offered me a SMALL refund, and said it would be paid out immediately and then took several weeks to receive the refund. I have never been so upset with customer service, and because of this dealership, Chevy has lost a very loyal customer. More
Kathy and the rest of the crew was very friendly and helpful also was a clean business look forward to further business thanks much first state. helpful also was a clean business look forward to further business thanks much first state. More
I just purchased a new silverado from 1st state chevy, I have to say its been a great experience. I have purchased nine vehicles in my life and only two dealerships stand out and this one is the best. Mo have to say its been a great experience. I have purchased nine vehicles in my life and only two dealerships stand out and this one is the best. Most straightforward pricing in the business. People who are genuinely polite and friendly. Kathie Mills in sales was great to deal with. She took a lot of time with me when I purchased my truck, on a day when she was very busy. Chuck Ricker (sales manager) was great and he also took time to talk with me and answer questions. I would highly recommend this dealer to anyone. (And have already). More