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First National Fleet & Lease

Seattle, WA

4.2
347 Reviews
Selling vehicles since 2005, we at First National Fleet and Lease sell vehicles with integrity and a simple philosophy... to treat our customers just like we want to be treated. We make it our mission to be the absolute best in all we do because Excellence Has No Competition. Since everyone is treated like they are a member of our family, the ownership here has built a foundation of thousands of happy customers to ensure our continued success. THANK YOU for taking the time to look at our little corner of the web and we hope to hear from you soon! We pride ourselves in going the extra mile to make the buying experience easy and enjoyable. Are you located out of town? We specialize is selling vehicles to out of area customers, we have sold and shipped vehicles all over the US and internationally as well. Great Selection! Because we have an enormous inventory of great vehicles you can be confident that you will find your next vehicle here, nearly 200 vehicles are sold by our dealership every month! If we don't have what you want, we can locate the perfect vehicle for you. That way you can enjoy your time doing what you love to do instead of wasting your time and getting abused at the competition. HUGE Service Department! Service with a Smile from all of our staff in our facility that's nearly as long as a city block! We service what we sell including all makes and models including BMW, Mercedes, Land Rover, Jaguar, Volvo, Lexus, INFINITI, and more! No job is too big or too small for us to handle with ease. Best of all, we take care of our customers after the sale. It's just that simple, we treat our customers like they are members of our family.
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12800 Aurora Ave N

Seattle, WA

98133

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Showing 347 reviews

June 11, 2023

I was happy to find a vehicle I like but they promised that the car had an inspection but actually needed extra work and had been modified. They also promised they would call me back but never did. Othe More

by Curlynurse1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Terrill Hall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wilbur
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

First National Fleet & Lease responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

May 20, 2023

Easy process. I was in and out of there. My salesman was Terrill and he made sure I was satisfied with my purchase all the way to the end. I would recommend this p More

by Rachellehcs1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Zeghmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wilbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

Gokul and Leo with Paul Wilbur surprise me a lot! They help me fixed all minor problems of my Suburban. Now, it’s the best car I got compared to other display Good job guys More

by Jtjesus12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Wilbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katim Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gokul Kumar, Leo Recabarren
May 12, 2023

I want to speak to mgmt regarding unsatisfied customer with your business, extremely unhappy Unsatisfied More

by soultrysoul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Katim Ali
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

soultrysoul responded

Please have management contact. I've left several messages and keep getting the runaround. Are you in the business of selling lemons to desperate people and getting them stuck?

May 12, 2023 -

First National Fleet & Lease responded

Hi, please call 2065251800 and ask for Ahmed, I did not get any messages so not sure who/what this is in regards to. We are committed to making sure our customers are satisfied. I look forward to hearing from you. Thanks Ahmed Zeghmi GSM

April 26, 2023

Dirty sunroof. No spare tire. Startup issue. They can do better in some areas. Did solve a problem for me and I'm am grateful but would not recommend this place to More

by 95codycraft
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Felix
April 26, 2023

James helped me out this is the place to go. The whole staff was awesome. James was super amazing!! I would recommend anyone to go here. Words can't express how great I felt leaving this dealers More

by Kisha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
April 19, 2023

Very personable and helped us get into our new car. Went over all options available to us explaining everything as did the process. More

by Heidivreden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Gossler
April 02, 2023

Gokul was very helpful and went above and beyond my expectations. Kept me updated every step of the way and made sure that all of my questions were answered (no matter how many). More

by Bonnie M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gokul Kumar
March 31, 2023

This dealer happened to have the exact car I was looking for for a good price and did make the transaction easy for me. However. When I came to look at the car there was very minimal effort from the sales t More

by GTregoning
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Don’t recognize these names
Mar 31, 2023 -

First National Fleet & Lease responded

GTregoning, I am glad to hear you got a good price and the transaction was easy for you. We try to provide an easy low pressure sales environment for our customers and it appears that experience was reflected in your purchase. I am sorry the car wasn't cleaned and gassed up to your satisfaction, if you're ever in the area feel free to swing by and we'd be happy to give your car a free wash. We appreciate your business and if there is anything more we can do for you please don't hesitate to call us at 2065251800. Thanks Ahmed Zeghmi GSM

March 26, 2023

I had a great experience working with Carlos and Paul at First National; I really enjoyed working with them. They helped me get the best car at a fair price with competitive financing terms. I would 100% re More

by kahalwachs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Wilbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Fernandez, Gokul Kumar
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