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First National Fleet & Lease

Seattle, WA

4.2
347 Reviews
Selling vehicles since 2005, we at First National Fleet and Lease sell vehicles with integrity and a simple philosophy... to treat our customers just like we want to be treated. We make it our mission to be the absolute best in all we do because Excellence Has No Competition. Since everyone is treated like they are a member of our family, the ownership here has built a foundation of thousands of happy customers to ensure our continued success. THANK YOU for taking the time to look at our little corner of the web and we hope to hear from you soon! We pride ourselves in going the extra mile to make the buying experience easy and enjoyable. Are you located out of town? We specialize is selling vehicles to out of area customers, we have sold and shipped vehicles all over the US and internationally as well. Great Selection! Because we have an enormous inventory of great vehicles you can be confident that you will find your next vehicle here, nearly 200 vehicles are sold by our dealership every month! If we don't have what you want, we can locate the perfect vehicle for you. That way you can enjoy your time doing what you love to do instead of wasting your time and getting abused at the competition. HUGE Service Department! Service with a Smile from all of our staff in our facility that's nearly as long as a city block! We service what we sell including all makes and models including BMW, Mercedes, Land Rover, Jaguar, Volvo, Lexus, INFINITI, and more! No job is too big or too small for us to handle with ease. Best of all, we take care of our customers after the sale. It's just that simple, we treat our customers like they are members of our family.
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12800 Aurora Ave N

Seattle, WA

98133

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Showing 347 reviews

February 18, 2021

Elliott Smith was great to work with and he fought for me to get a car despite no credit. I highly recommend him again, thanks. More

by nalisha23randolph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elliott Smith
Feb 27, 2021 -

First National Fleet & Lease responded

Nalisha, thank you so much for the five-star review! Please don't hesitate to let us know if you ever need anything in the future, 2065251800. Thanks Ahmed Zeghmi GSM

February 17, 2021

The moment I walked in to this dealer ship they were very courtius they didn't try to get you to buy something that you didn't want. They sit down with you and tell you everything about what's going on. I wo More

by Rudedude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed Zeghmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : elliot@firstnationalfleet.com
Feb 27, 2021 -

First National Fleet & Lease responded

We're happy we could help! Don't hesitate to get in touch at 2065251800 if we can ever be of assistance. Thanks Ahmed Zeghmi GSM

February 17, 2021

The staff was helpful and they made the car buying process easy and painless. I would definitely buy from First National again should we need a new car. Thanks! More

by rodahlsj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Wilbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gokul Kumar
Feb 27, 2021 -

First National Fleet & Lease responded

Rodahlsj, glad we could be of service! We appreciate the feedback, please don't hesitate to get in touch at 2065251800 if we can ever be of assistance. Thanks Ahmed Zeghmi GSM

February 03, 2021

nice folks, but could be more organized and up front about what is actually being offered. Paul was terrific, but what was offered before I arrived and what I left with were completely different and More

by nfields21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Wilbur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

First National Fleet & Lease responded

Nfields, we appreciate your feedback but it appears you might have purchased your car from another dealership. Please call me at 2065251800 as soon as you can so we can clarify this. There is some confusion here. I look forward to hearing from you. Thanks! Ahmed Zeghmi GSM

February 03, 2021

They worked very hard to get me into a vehicle despite my situation.My payment is very reasonable I will tell everyone to go here More

by Candicehullaby15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wilbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Mulliner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katim Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Hendricksen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Fernandez, Kishan Nelson, Gokul Kumar, Leo Recabarren
Feb 07, 2021 -

First National Fleet & Lease responded

Candice, congratulations on your new vehicle and thank you for your business! We appreciate the feedback and please don't hesitate to call us at 2065251800 if there is anything more we can help you with! Thanks Ahmed Zeghmi GSM

February 01, 2021

I found the dealership to be helpful.they worked hard to get my loan processed.they went beyond what most dealerships do.all of the staff were very friendly.treatedme with respect and made sure I was taking More

by jonesmarvin07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Wilbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katim Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2021 -

First National Fleet & Lease responded

Marvin, congrats on your new vehicle! We try our best to make the buying process as comfortable and seamless as possible. I am glad to hear your experience was great. Thanks for the feedback and please don't hesitate to call us at 2065251800 if there is anything more we can help you with! Thanks Ahmed Zeghmi GSM

January 31, 2021

We came in with decent credit and small downpayment. However Katim was still able to get us a good deal on a nice Dodge SUV. We were really pleased with the staff and customer service provided! Would hi More

by Anakaren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katim Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Recabarren
Feb 01, 2021 -

First National Fleet & Lease responded

Anakaren, congrats on your new SUV and thank you so much for the great feedback! Please don't hesitate to call us at 2065251800 if there is anything more we can do for you with moving forward! Thanks Ahmed Zeghmi GSM

January 26, 2021

This car lot will jump through hoops for a customer! I have low credit and because of low credit other car lots wants to point you towards a car that you really didn't have any interest in. I walked in he More

by Mike
Recommend Dealer
Yes
Employees Worked With
Katim Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

First National Fleet & Lease responded

Mike, we do our best to help people with all credit circumstances get the car they want and I am really happy to hear we came through on your purchase! Thank you for your business and congrats on your new vehicle! Please don't hesitate to call us at 2065251800 if there is anything more we can do for you with moving forward! Thanks Ahmed Zeghmi GSM

Feb 01, 2021 -

Mike responded

Well it's been 2 weeks and I went to use the windshield washer for the first time and they don't work. When I use the rear it squirt from inside the car under the steering wheel, and when I use the front nothing happens... Do you guys have a mechanic or someone that can look at it? That would be awesome!

Feb 08, 2021 -

First National Fleet & Lease responded

Mike, sorry for the late response, I just saw this. Please reach out to me at 2065251800 and we can get this squared away for you. It sounds like it might be a blown fuse or the hose for the windshield washer got disconnected somehow. I look forward to hearing from you. Thanks Ahmed Zeghmi GSM

Feb 16, 2021 -

Mike responded

SWEET! I spoke with Farah Issa at the Tacoma office where I got my suv from and she said she will get it fixed asap! AND she is giving me a loaner vehicle till it's done! Either she likes me or its great customer service!!! I recommend this car lot! Tell them Mike sent you, not that it will help any, I'm sure it's just their great customer service. 🤣👍👍👍 Farah Issa, Tacoma WA

January 25, 2021

Excellent staff very knowledgeable and good teamwork to keep the process moving forward. I strongly recommend to anyone bad credit or good credit. Thank you More

by mb77111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elliot and Shane
Feb 01, 2021 -

First National Fleet & Lease responded

mb77111, thank you for your business and thank you for taking the time to share your great feedback! Please don't hesitate to call us at 2065251800 if there is anything more we can do for you with moving forward! Thanks Ahmed Zeghmi GSM

January 20, 2021

These guys were extremely helpful in everything we did and answered all of our questions and gave us some of the best service ever received More

by Pacifique300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katim Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Recabarren
Jan 21, 2021 -

First National Fleet & Lease responded

Pacifique300, thank you for your support and congrats on your new vehicle! Please don't hesitate to call us at 2065251800 if there is anything we can help you with moving forward! Thanks! Ahmed Zeghmi GSM

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