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First National Fleet & Lease

Seattle, WA

4.2
347 Reviews
Selling vehicles since 2005, we at First National Fleet and Lease sell vehicles with integrity and a simple philosophy... to treat our customers just like we want to be treated. We make it our mission to be the absolute best in all we do because Excellence Has No Competition. Since everyone is treated like they are a member of our family, the ownership here has built a foundation of thousands of happy customers to ensure our continued success. THANK YOU for taking the time to look at our little corner of the web and we hope to hear from you soon! We pride ourselves in going the extra mile to make the buying experience easy and enjoyable. Are you located out of town? We specialize is selling vehicles to out of area customers, we have sold and shipped vehicles all over the US and internationally as well. Great Selection! Because we have an enormous inventory of great vehicles you can be confident that you will find your next vehicle here, nearly 200 vehicles are sold by our dealership every month! If we don't have what you want, we can locate the perfect vehicle for you. That way you can enjoy your time doing what you love to do instead of wasting your time and getting abused at the competition. HUGE Service Department! Service with a Smile from all of our staff in our facility that's nearly as long as a city block! We service what we sell including all makes and models including BMW, Mercedes, Land Rover, Jaguar, Volvo, Lexus, INFINITI, and more! No job is too big or too small for us to handle with ease. Best of all, we take care of our customers after the sale. It's just that simple, we treat our customers like they are members of our family.
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12800 Aurora Ave N

Seattle, WA

98133

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Showing 347 reviews

April 16, 2021

This dealership sold me a stolen vehicle. After a horrendous buying experience. Being treated poorly, told to leave and never come back for refusing to hand over a down payment for a car I was leavin More

by Uberimportant123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ahmed Zeghmi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Mulliner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gokul Kumar
Jun 14, 2021 -

First National Fleet & Lease responded

Uberimportant123, we do not sell stolen vehicles, if we did we wouldn't be in business for over 15 years. The vehicle you purchased was previously repossessed and the previous owner reported it stolen. We had it cleared via DOL and NICB, however, law enforcement never removed the VIN off their stolen vehicle list which caused them to impound it after you were pulled over. We do not have any control over what law enforcement does and the processes they have in place. Everything was explained to you and we did everything to help you through the situation to get your vehicle out of impound. However, we do ignore being insulted and sworn at. We will never respond to being disrespected and verbally abused. Thank you Ahmed Zeghmi GSM

April 16, 2021

Super happy with my purchase it took a while but they made it worth while I got the perfect car for me with everything thing I asked for and in prime condition More

by Jatapuro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katim Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Fernandez
Jun 14, 2021 -

First National Fleet & Lease responded

Jatapuro, congrats on your purchase and thank you for the great feedback! Please don't hesitate to reach out directly at 2065251800 if there is anything more we can do for you! Thanks Ahmed Zeghmi GSM

April 15, 2021

They are such good people thereThey help me my dream They are such good people there They help me my dream car. I got the car I wanted. Nice people help everything u want. I recommend to anyone who look More

by Halima abdi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wilbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Mulliner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katim Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Hendricksen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Fernandez, Kishan Nelson, Gokul Kumar, Leo Recabarren
Jun 14, 2021 -

First National Fleet & Lease responded

Halima, thank you so much for the kind words! Please don't hesitate to reach out at 2065251800 if there is anything more we can do for you! Thanks! Ahmed Zeghmi GSM

April 13, 2021

I was told the car had the options I wanted, but it didn’t. I was berated because I asked about it and was hung up on after I was told I was “on my own”. I sent emails that continue to be unanswered. More

by Connie330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terrill Hall
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gokul Kumar
April 12, 2021

The people are very friendly and helpful. They were able to let me test drive any car and offer all information about them. the application process went very smoothly even though they were busy. More

by Jeff harmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Wilbur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Katim Ali
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Recabarren
Jun 14, 2021 -

First National Fleet & Lease responded

Jeff, thank you so much for the great feedback! We really appreciate your support and please don't hesitate to call us at 2065251800 if there is anything else we can help you with. Thanks! Ahmed Zeghmi GSM

April 07, 2021

Beside misplaced keys and taking money out of bank to early witch cost over draft fee Ok I guess I might refer your business ok More

by Gendreaulora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Recabarren
April 06, 2021

I had a really good experience. The salesman were super nice. I would recommend and shop there again. Amazing used car options! I love my Chevy! More

by Meggianlea79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Fernandez, Kishan Nelson
April 05, 2021

I bought a car from these folks and turned out it had a bunch of issues. I also noticed when I got it home the following day that the inside was dirty. I’m not in financial position to miss work work, I ne More

by RunOr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Mulliner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Katim Ali
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

First National Fleet & Lease responded

RunOr, I am not sure what happened but we stand behind our customers and our cars. Please call me at 2065251800 so we can get this fixed for you. I look forward to hearing from you. Thanks Ahmed Zeghmi GSM

April 01, 2021

My visit with first national fleet and lease was a really good experience I had a great person help me and get me a car that fits me and my family. More

by Jessicarobinson403
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A
Apr 05, 2021 -

First National Fleet & Lease responded

Jessica, congrats on your purchase and thank you for your great feedback! Please don't hesitate to call us at 2065251800 if there is anything we can help you with moving forward! Thanks Ahmed Zeghmi GSM

March 23, 2021

Thomas was very helpful, patient and kind. He spent the whole day with me and even drove me to the bank. He tried to find the best loan. More

by patsoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Mulliner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

First National Fleet & Lease responded

Patsoon, congrats on your new vehicle and thank you so much for taking the time to share your great experience with us! Please don't hesitate to call us at 2065251800 if there is anything we can help you with moving forward! Thanks Ahmed Zeghmi GSM

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