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First National Fleet & Lease

Seattle, WA

4.2
349 Reviews
Selling vehicles since 2005, we at First National Fleet and Lease sell vehicles with integrity and a simple philosophy... to treat our customers just like we want to be treated. We make it our mission to be the absolute best in all we do because Excellence Has No Competition. Since everyone is treated like they are a member of our family, the ownership here has built a foundation of thousands of happy customers to ensure our continued success. THANK YOU for taking the time to look at our little corner of the web and we hope to hear from you soon! We pride ourselves in going the extra mile to make the buying experience easy and enjoyable. Are you located out of town? We specialize is selling vehicles to out of area customers, we have sold and shipped vehicles all over the US and internationally as well. Great Selection! Because we have an enormous inventory of great vehicles you can be confident that you will find your next vehicle here, nearly 200 vehicles are sold by our dealership every month! If we don't have what you want, we can locate the perfect vehicle for you. That way you can enjoy your time doing what you love to do instead of wasting your time and getting abused at the competition. HUGE Service Department! Service with a Smile from all of our staff in our facility that's nearly as long as a city block! We service what we sell including all makes and models including BMW, Mercedes, Land Rover, Jaguar, Volvo, Lexus, INFINITI, and more! No job is too big or too small for us to handle with ease. Best of all, we take care of our customers after the sale. It's just that simple, we treat our customers like they are members of our family.
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12800 Aurora Ave N

Seattle, WA

98133

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Showing 349 reviews

August 19, 2021

False advertisement on vehicles, price went up 4K from advertised to in person, payment stated went up 150. Classic bate & switch, good cop/bad cop situation. I said many times what my terms were before More

by trishaejohnson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terrill Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Hendricksen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kishan Nelson
Aug 29, 2021 -

First National Fleet & Lease responded

Trishae, I am sorry you had less than an excellent experience with us. Please reach out to me at 2065251800 and let's see if we can rectify this for you. I look forward to hearing from you. Thanks Ahmed Zeghmi GSM

August 19, 2021

Salesperson understood our need and situation. Took every step to ensure that we drove away in a vehicle that we wanted within our price range. As anxious as we were, they were friendly and easy to talk to. More

by 4kaipat.fred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Wilbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Mulliner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Fernandez
Aug 29, 2021 -

First National Fleet & Lease responded

4Kaipat.fred, thank you for the great feedback! We try hard and I am glad to see your experience was awesome. Please don't hesitate to reach out to us at 2065251800 if there is anything more we can do for you! Thanks! Ahmed Zeghmi GSM

August 18, 2021

I continue to be asked to take this survey yet cannot get people to respond to my emails unless I keep emailing to ask for a response and even then the email is either nkt being fully read or understood. I More

by fixated23
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terrill Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Yang
Aug 29, 2021 -

First National Fleet & Lease responded

Fixated23, I am sorry this was a frustrating experience for you. Based on the conversation I had with John, I am under the understanding that this has all been rectified and we have completed our promises to you. Again, sorry it was delayed, but I hope you are satisfied now. Please don't hesitate to reach out to us at 2065251800 if there is anything more we can do for you. Thanks! Ahmed Zeghmi GSM

August 18, 2021

I Love the service they gave,they catered to my every need.I love the car I got.They where polite the atmosphere was calm and welcoming and great service attitude. More

by K.R.J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Wilbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gokul Kumar
Aug 29, 2021 -

First National Fleet & Lease responded

K.R.J, congrats on your purchase and thank you so much for the support! Please don't hesitate to reach out to us at 2065251800 if there is anything more we can do for you! Thanks! Ahmed Zeghmi GSM

August 16, 2021

got a BMW with Eduardo, have something under the vehicle but he's willing to help me solve the problem! thank you very much i super recommend first national! More

by felipemendesamerica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : eduardo, Carlos Fernandez
Aug 29, 2021 -

First National Fleet & Lease responded

Felipemendesamerica, congrats on your new BMW and thank you so much for the support! Please don't hesitate to reach out to us at 2065251800 if there is anything more we can do for you! Thanks! Ahmed Zeghmi GSM

August 12, 2021

I found the vehicle on line ! Took the phone # on the picture of the Dealership window ! Called and Talked with T Hall .. he was very helpful and courteous ! I had Totaled my Cadillac CT s coupe ! He ha More

by Mime
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wilbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2021 -

First National Fleet & Lease responded

Mime, we try our utmost to be as straightforward and transparent as we can, and I am happy to see that was reflected in your experience with us. Congrats on your new CTS coupe! Please don't hesitate to reach out to us at 2065251800 if there is anything more we can do for you! Thanks! Ahmed Zeghmi GSM

August 06, 2021

I would like to thank the National Car Fleet for helping me find a car. I personally thank Mr. (H) for his professional kindness and friendly. More

by mleutele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Zeghmi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Terrill Hall
2.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wilbur
2.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Mulliner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Katim Ali
2.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Hendricksen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. (H) at SouthTacoma way, Tacoma, Carlos Fernandez, Kishan Nelson, Gokul Kumar, Leo Recabarren
Aug 29, 2021 -

First National Fleet & Lease responded

Mleutele, congrats on your new car and thank you so much for the feedback! Please don't hesitate to reach out to us at 2065251800 if there is anything more we can do for you! Thanks! Ahmed Zeghmi GSM

August 03, 2021

We worked with Terrill Hall and the process of finding, test driving and purchasing the car was easy and efficient. We will be back. Thank you! More

by SJthomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Zeghmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2021 -

First National Fleet & Lease responded

SJthomas, thank you for the great feedback and congrats on your new car! Please don't hesitate to reach out to us at 2065251800 if there is anything more we can do for you! Thanks! Ahmed Zeghmi GSM

July 27, 2021

Elliott was great helped me, in my unique situation and still got me the best deal and a really nice car!! Thanks guys ur the best!! More

by Hahanic2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Zeghmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wilbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Mulliner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katim Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Hendricksen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Fernandez, Kishan Nelson, Gokul Kumar, Leo Recabarren
Aug 29, 2021 -

First National Fleet & Lease responded

Hahanic2019, congrats on your new car and thank you for the feedback! Please don't hesitate to reach out to us at 2065251800 if there is anything more we can do for you! Thanks! Ahmed Zeghmi GSM

July 27, 2021

Service sucks….. I was about to send my friend to bay a truck bud I won’t recommend this place at all ..they didn’t told me the car I bought has problems wherever I won’t recommend… More

by Sanchescarlos23
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katim Ali
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

First National Fleet & Lease responded

Sanchescarlos23, we stand behind our customers and our product. Please reach out to me and let me know exactly what the issues are with the vehicle you bought and we will do everything we can to make it right. I can be reached directly at 2065251800. I look forward to hearing from you. Thanks Ahmed Zeghmi GSM

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