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First Hyundai
North Attleboro, MA
1,356 Reviews
First Hyundai is part of First Auto Group, owned and operated by the Ruggiero family of North Attleboro, Massachusetts. We sell and service Brand New and Certified Pre-Owned Hyundai's as well as quality pre-owned models. We are the #1 Certified Pre-Owned Hyundai dealership in the North East and #5 in the United States. Our pricing is transparent and competitive in the interest of selling in volume. All of our customers who purchase a vehicle from us are enrolled in our "First For Life" Rewards Program. When you maintain your vehicle with us, you receive a lifetime engine guarantee, complimentary Oil Changes, Tire Rotations, Wiper Blades, Inspection Stickers, and much more. We're setting a new standard and look forward to meeting you and earning your trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,356 reviews
January 21, 2017
My first Hyundai My salesperson Obi, was awesome. The price was right and they worked with me on financing. The whole experience was quick and easy. Obi even personal My salesperson Obi, was awesome. The price was right and they worked with me on financing. The whole experience was quick and easy. Obi even personally delivered the car to my home. More
by barry.blatt
Verified CustomerEmployees Worked With
O o
January 19, 2017
First Hyundai Although my initial buying experience was good, the dealership did an extremely poor job at following up with my insurance company and processing the Although my initial buying experience was good, the dealership did an extremely poor job at following up with my insurance company and processing the paperwork for registration and inspection. Days passed and repeated promises went unfulfilled. Finally, after multiple calls on my part, I was able to return to the dealership to get the registration and inspection. It was a frustrating experience. More
by Scion_XB
Employees Worked With
Anthony Coccia, James Clanton
January 17, 2017
Hyundai Quality Back lot was muddy at this location. Staff was friendly. Quality of vehicals from Hyundai have changed to my liking and the warranty is great! Back lot was muddy at this location. Staff was friendly. Quality of vehicals from Hyundai have changed to my liking and the warranty is great! More
by jem66
Employees Worked With
Andrea, Mark Berman
January 13, 2017
Glossed over details After narrowing the search of our mid sized SUV needs, we settled on the Santa Fe Sport for value, size and appearance. We are happy with the vehicle After narrowing the search of our mid sized SUV needs, we settled on the Santa Fe Sport for value, size and appearance. We are happy with the vehicle however after driving the car for 10 days our registration is still not completed. We entered the dealership with a competitors vehicle (Honda) with 3 months left on the lease. We were told that they would pay off the remainder and just "return the vehicle to Honda" as they did not want it on their lot. Sounds easy enough. When asked if they would also pay the end of lease fee on the Honda, the salesman said "You don't have to pay that unless you fail to fulfill the entire lease". While that is not how I read it (our first lease) I took his word for it as he is in the business. When reviewing the new Hyundai lease, the same fee appeared. I asked the finance manager to explain that fee and was told if you do not buy the vehicle or re-lease their product, you are responsible for it. Just as I thought with the Honda fee. Knowing this at the beginning of the deal, I would have negotiated differently, waited for another Honda or bought the car and sold it outright. Our salesman glossed over this detail in order to quickly sell a car, which is fine if that's his chosen style of sales. I did not appreciate that tactic and when I called him out on his words while in the finance office with my family, he said to scrap the deal and start over. In which the finance manager shut our folder and told us to go back on the sales floor to re-negotiate. I had the sales manager agree to pay for half in order to keep the deal active in the sake of negotiations. In retrospect I should have scrapped the deal as the salesman suggested. More
by aoliver0325
Employees Worked With
James Clanton
December 30, 2016
car purchase First time visiting and purchasing vehicle from this dealership. Salesman, Steve Reid, was courteous, professional and very helpful. Will definitely First time visiting and purchasing vehicle from this dealership. Salesman, Steve Reid, was courteous, professional and very helpful. Will definitely recommend to family and friends and won't hesitate to purchase again. More
by buycar2016
Employees Worked With
Steve Reid
December 30, 2016
excellent experience This was an excellent experience... Derek Theriault delivered exactly what he promised..had several cars ready and waiting for us to test drive...love This was an excellent experience... Derek Theriault delivered exactly what he promised..had several cars ready and waiting for us to test drive...loved that...they stayed in my budget and worked hard to achieve that goal...no hard sales pressure and had lots of choices..no lies...would go to First Hyundai every time in future and recommend anyone to go More
by Ken Frey
Employees Worked With
Derek Theriault
December 28, 2016
review This is the second car I have bought from Derek Theriault in the last two years, and i will continue to buy from him in the future. This is the second car I have bought from Derek Theriault in the last two years, and i will continue to buy from him in the future. More
by suedog
Employees Worked With
Derek Theriault
December 23, 2016
Best Car Buying Experience This is my second purchase at First Hyundai in 2 1/2 years. They are the best I have ever dealt with when purchasing a car. My salesperson, James Cl This is my second purchase at First Hyundai in 2 1/2 years. They are the best I have ever dealt with when purchasing a car. My salesperson, James Clanton, went above and beyond my expectations! I highly recommend this dealership for all you car buying needs! More
by cindyo1957
Employees Worked With
James Clanton
December 22, 2016
My purchase I purchased a Elantra and glad I bought it from first Hyundai Very easy process . Glad they had the car , the dealership was clean and the bathroo I purchased a Elantra and glad I bought it from first Hyundai Very easy process . Glad they had the car , the dealership was clean and the bathroom was clean More
by e1pinto
Employees Worked With
John w, Mark Berman
December 19, 2016
Good dealerhip Good dealership. Everyone was very helpful. I just feel it was a busy time of year. Felt rushed. It was near closing time when the deal was complete Good dealership. Everyone was very helpful. I just feel it was a busy time of year. Felt rushed. It was near closing time when the deal was complete and dark. Had to clean out my original lease and put it all in the new lease quickly. Some confusion when old leased was moved in the lot and we could not find it. Also did not notice damage on new lease until the morning after. Jamil did call me back quickly when I explained this to him and told me it would be taken care of. I was quite upset after seeing this. I feel a brand new car should be perfect. I take very good care of my car inside and out. I was not happy when I noticed this. There are still 2 chips in the front and rear bumper that need to be taken care of and Jamil is working on this. More
by debhall117
Employees Worked With
Lisa and Bobby in service dept, Jamil Taban
