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First Hyundai
North Attleboro, MA
1,354 Reviews
First Hyundai is part of First Auto Group, owned and operated by the Ruggiero family of North Attleboro, Massachusetts. We sell and service Brand New and Certified Pre-Owned Hyundai's as well as quality pre-owned models. We are the #1 Certified Pre-Owned Hyundai dealership in the North East and #5 in the United States. Our pricing is transparent and competitive in the interest of selling in volume. All of our customers who purchase a vehicle from us are enrolled in our "First For Life" Rewards Program. When you maintain your vehicle with us, you receive a lifetime engine guarantee, complimentary Oil Changes, Tire Rotations, Wiper Blades, Inspection Stickers, and much more. We're setting a new standard and look forward to meeting you and earning your trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,354 reviews
June 26, 2010
Welcome with open arms when you walk in, make the deal and close, that is where the courtesy ends. I am a "car buyer". In the last eight years, I have bought four new vehicles with the last one being a and close, that is where the courtesy ends. I am a "car buyer". In the last eight years, I have bought four new vehicles with the last one being a Santa Fe. The vehicle I bought here was actually a year old and was being driven by the sales manager. My first issue after purchasing it was that it had no floor mats. The salesman told me he couldn't include them but would help me get them for half price. When I showed up to pick them up, I was told I had to pay full price. I have been in many dealerships and while I am quite certain no one really cares about me after I buy the car, acting like you don't is a completely different story. When you walk in First Hyundai if you have already made a purchase, they will look at you like you have ten heads. I am currently trying to get back a refund on gap insurance (I stupidly purchased) after recently refinancing. After three days of trying to reach the finance manager, it took a nasty message to get a return phone call. I finally got the paperwork done with him back on March 3rd. He told me the company was behind in refunds but to follow up if I didn't received anything in 6 to 8 weeks. Well here we are on June 26th and not only is my status still active with the insurance company, my most recent phone call to the finance manager got me absolutely no where. While I understand I called on a Saturday, he couldn't have been more rude to me when he told me to call back Monday. My husband and I both own a Hyundai and he is ready for the beautiful new Sonata. Let me tell you where we are not buying a car and where we wouldn't refer someone. I wouldn't go to First Hyundai for a vehicle if they gave it to me!! More
by annmoll
Employees Worked With
Everyone
March 29, 2010
I purchased a car for my daughter on March 16th and found that Peter did not fit the negative reviews of other salespeople I found online. He was newer to the brand but knowledgeable about the product and ke that Peter did not fit the negative reviews of other salespeople I found online. He was newer to the brand but knowledgeable about the product and kept us entertained throughout the process. Negotiating was easy and it was only one back and forth by the time I got to the payment I wanted and had researched. I only give a 4/5 for Overall because the registration late (the dealerships fault) but Peter brought it directly to my house once it was in his hands. We drove home in our new Sonata the same day and are very pleased to see the new quality in the Hyundai brand (we had one in the 90s that was NOT good but this new one is a whole different animal). More
by nickchoquette1
Employees Worked With
Peter R
February 05, 2010
BEWARE....BEWARE....BEWARE - DO NOT DEAL WITH THIS CAR DEALERSHIP. We put a down payment($3638) for a leased vehicle. We decided not to go thru with the deal because so many things went wrong. I cannot DEALERSHIP. We put a down payment($3638) for a leased vehicle. We decided not to go thru with the deal because so many things went wrong. I cannot begin to tell you what they have put us thru - they "yes" you to death just to get your business. They were nice in the beginning but were insulting and nasty after we changed our minds because of what they said they would do and didn't. We found a better deal elsewhere. Sam, the manager, told us he was not going to give us back our money until he sold the car we were going to buy so I asked him "what if you don't sell the car for a year"?? He said then he would give the money back to us then. I would never give this dealership a good reference. STAY AWAY FROM FIRST HYUNDAI IN NORTH ATTLEBORO!!!!!!! More
by ladyslipper
Employees Worked With
George Cowley, Anthony and Sam Daley, Manager
July 21, 2009
This is the BEST experience that I have had in a car dealership! Anthony greeted us 20 min. before the dealership closed, and within 10 min. we had a deal on a 2009 Hyundai Azera. On a subsequent visit, dealership! Anthony greeted us 20 min. before the dealership closed, and within 10 min. we had a deal on a 2009 Hyundai Azera. On a subsequent visit, Anthony teasingly looked at his watch when he saw us, knowing that things would progress quickly. We felt that we got an excellent car at a terrific price, from a great dealer. More
by eherlihy
Employees Worked With
Anthony Coccia, Jr.
