First Hyundai

A NIGHTMARE!!!! Our experience started out well enough and turned into a nightmare! Went to get car first time and it wasn't registered or inspected although we were Our experience started out well enough and turned into a nightmare! Went to get car first time and it wasn't registered or inspected although we were called to come and get it. A few things that were to be fixed were done finally and we made the mistake of not inspecting the car again!! before leaving as it was getting to be around dusk and we had little time the second day we came for it. Car was damaged on passenger door and quickly "fixed" and of course, we didn't see it. As soon as we left the lot, we owned the problem and can't prove we didn't do the damage. I was called by one of the top men who actually laughed at me and insulted me until I asked for his last name at which time he hung up. I have it anyway. I would warn anyone from buying from this dealership. Again, remember the word - NIGHTMARE!!! More

Horrible time here bad certifed car good new car I ened buying a certified pre owned veloster loved it until bumper started to fall off took 2 times to fix it right then radio went took two times to I ened buying a certified pre owned veloster loved it until bumper started to fall off took 2 times to fix it right then radio went took two times to fix. Then speaker blew. Then steering wheel staring to crack and peel off. Only had it 3 months I had to trade it in after all theses headaches just in case something else happens. I ended up getting a 2015 model They help me out the price on it but didn't help me on the car I got from they post to certifed I will not buy another car from theses guys again just beware on used cars. Buy only new from theses guys. I posted another comment went I got my veloster few months I wish I can take it back bc they can't fix something right first time. More

Thank You Derek!!! I would highly recommend First Hyundai in North Attleboro, MA if you want a hassle-free car buying experience. I arrived at the dealership and was ple I would highly recommend First Hyundai in North Attleboro, MA if you want a hassle-free car buying experience. I arrived at the dealership and was pleasantly greeted by Derek. His professionalism and willingness to help was by far the best experience I have had at any dealership. My wife and I were not pressured into buying a vehicle like most dealerships out there do. I cant say enough good things about the entire staff at First Hyundai and will be referring anyone in need to them!! More

Not all dealers are alike In fact, if you want to take a cruise back in time, say 15-20 years ago, when car dealers weren't as aware of customer service, consumer ratings and b In fact, if you want to take a cruise back in time, say 15-20 years ago, when car dealers weren't as aware of customer service, consumer ratings and building customers for life, and Oh yeah the internet, then you might just like this place. However, JD Powers and other organizations that rate customer satisfaction scores probably wouldn't even consider wasting their time here, because like me I had to wait hours on end just to meet with the finance person to complete paperwork on the car. Had a scheduled appointment, they claim they didn't know anything about my arrival, they couldn't find keys for the car we were going to test drive, had my daughter and I wait for over an hour and then when it came to doing the paperwork, talk about prehistoric and non-customer centric, the old "Oh I got to go check with the sales manager, or let me check with the GM" and the littany of old car dealer tactics came into play. In fact while we were waiting and waiting, it was very clear to me that this Dealership has many issues. We witnessed another customer who was buying more than one car, actually transfer personal belongings from their car into obviously the wrong car. Imagine that for a minute. You are taking delivery of a new car and they bring you the wrong one, not once, but twice. Felt bad for the guy throwing things around the lot in total frustration with this dealer. we took delivery of the almost new Used Subaru with 4,000 miles becasue it was a great car....However this dealership is the absolute worst I have ever experienced in my years. I own 5 cars. I've purchased many. This would be the last time ever of associating with this xxxxxxx operation. Stay away!!! More

Best Car Purchase Experience in 30 years I would highly recommend First Hyundai of North Attleboro for anyone looking for a hassle-free car buying experience. I started on Friday texting wit I would highly recommend First Hyundai of North Attleboro for anyone looking for a hassle-free car buying experience. I started on Friday texting with Lindsey who was very efficient and extremely courteous. I made an appointment to come in that Sunday with no expectations at all, as I had very specific wants/needs in mind, and I didn't think the dealership had the car that I wanted. When I got there on Sunday I was quickly greeted by Ghulam. We had a quick conversation about what my definite wants were and what I would be satisfied with as an alternative. He said he had something he thought I would like, and he drove it around front. Well, low and behold it was the EXACT car I wanted, just in automatic instead of manual transmission. Ghulam and I went over the "specifics", and within 3.5 hours I was driving off the lot in my new Veloster. I can't say enough good things about the staff at First Hyundai, they were so friendly, and so accommodating, I will be referring anyone in need to them. More

Thanks Allan! We had a great experience buying our car here. Smooth sailing from the moment we walked in the door to when we drove it home. We had a great experience buying our car here. Smooth sailing from the moment we walked in the door to when we drove it home. More

great car I went in to the dealership and I been research them along time I found this 1 on there website and they took my trade and they did a great job I went in to the dealership and I been research them along time I found this 1 on there website and they took my trade and they did a great job with trade vaule and good price on my veloster I found a problem went I got it home a few days after I called and they going to fix it with no problems at all they stand behind there used cars good overall dealership will do business again More

Great customer service They really listen and no games. They were patient with me and not pushy but helpful. Derek made the buying experience easy and everyone else was frie They really listen and no games. They were patient with me and not pushy but helpful. Derek made the buying experience easy and everyone else was friendly and helpful. I highly recommend them. More

WORST SERVICE ever after you done purchasing the car w/ them Worst customer service ever. We bought a brand new Hyundai sonata from First Hyundai in North Attleboro. All reps where all over us when we showed in Worst customer service ever. We bought a brand new Hyundai sonata from First Hyundai in North Attleboro. All reps where all over us when we showed interest buying the car. Issue started once we already purchased the car and after that no response from the customer service. We have unwanted maintenance package worth of ~ $500 on our loan which we asked them to take it off and they told us they will do it but every month we check the statement, it still there and when we call, they "Anthony" said he will do and it will reflect in our next statement. Its been year since we bought the car and it's still there. We have been calling the north Attleboro store and we haven't been gotten hold of single person not from sales, nor from finance yet, left so many voice mails and no one has reached out to us. Front desk person, hung up on us multiple time when we call them. It has been completely unprofessional and rude staff we have come across as they don't care about the customer relationship once they sold the car. We have been extremely disappointed with them and i would not commend anyone to buy the car from them. Right now our 500 dollars are stuck with them which they are refusing to take it off from our loan amount. We don't have any choice but to switch our loan to different company. VERY DISAPPOINTING. More