First Hyundai

Great purchase experience After speaking with the internet sale manager and scheduling and appointment, we found the staff friendly and informative. I believe we got the best After speaking with the internet sale manager and scheduling and appointment, we found the staff friendly and informative. I believe we got the best deal possible for our trade and saved money on our monthly payment. More

thankful I had a great expeience at firsthyundai. My salesman Dave was great he made the car buying experience very easy I will definitely recommend Dave Perez I had a great expeience at firsthyundai. My salesman Dave was great he made the car buying experience very easy I will definitely recommend Dave Perez to everyone I know. More

Buyer Beware If you want to be treated badly and ignored then this is the place to go. Good luck to you if you have a problem that needs to be resolved. We bough If you want to be treated badly and ignored then this is the place to go. Good luck to you if you have a problem that needs to be resolved. We bought a car that was suppose to be certified but still had multiple things wrong with it, The dealer agreed to fix all the items and it appeared that all would go smoothly. The dealer had the car for two weeks and still did not fix everything. The issue with the windshield was never addressed and the person they sent to work on it wound up cracking it. We placed 3 phone calls to the dealer that day and no return phone call. I finally was able to talk to some one live the next day after being bounced around for 20 minutes. The Service manager told me that it was the Sales managers decision and not his, The Sales manager told me it was not his decision it was the Presidents. I called the President twice with no return phone call. The Sales manager did call me back the next day and they agreed to replace the windshield. Fast forward 3 weeks later, I called two days in a row looking for an update and left messages for the President as well as the Sale manager and no return phone call even though his voice mail states that all phone calls will be returned by the end of business the same day. Finally I called an attorney and explained the situation of being ignored, lied to and basically bullied, He told me he would make a phone call for me, come to find out they did not even bother to call him back. I did however receive a professional phone call the next day with an update. The first one during this whole process. I was told they would be by to pick up the car the next day and leave a car for us to use until our car was returned. The next day they show up to pick up the car, refuse to leave the loaner car and assure my wife they will be back by noon, As you can guess noon comes and goes my wife is stranded at work with no way to go to lunch and then they wind up showing up at 3:00. A call to the dealership and my wife is told that they never said they would leave the loaner car for us to use. I guess I just made that part up. As far as I am concerned this is the worst customer service I have ever experienced in my life, If you want to be treated poorly and bullied then go purchase a vehicle here. More

Greay dealership all around! This is my second purchase from First Hyundai. Over the past six years I have been treated well in the service department and always with great respe This is my second purchase from First Hyundai. Over the past six years I have been treated well in the service department and always with great respect. I hope others have the same good experience with them. More

love my new Sonata Very happy with my first brand new car.. All the staff is very friendly and knowledgable. I would definitely recommend to Friends and family... Than Very happy with my first brand new car.. All the staff is very friendly and knowledgable. I would definitely recommend to Friends and family... Thank you Kim More

New car heaven! I basically came in to test drive, then try to find a vehicle that I had put together on line. I ended up taking a new car home with me. Good car, g I basically came in to test drive, then try to find a vehicle that I had put together on line. I ended up taking a new car home with me. Good car, good salesman, good deal. More

Car sales at it's finest! I went to look at the Hyundai Sonata for informational purposes only. I have been a Toyota owner for over 30 years, as has been my whole family. I alw I went to look at the Hyundai Sonata for informational purposes only. I have been a Toyota owner for over 30 years, as has been my whole family. I always liked the look of the Sonata, but knew nothing about its performance, durability, features, etc. The salesman, Derek T., truly SOLD the car by his professionalism, sincerity, knowledge, and personalized service. He listened to all of my needs and patiently answered all of my questions and concerns. He allayed all of my fears and trepidations about moving out of my comfort zone and purchasing a Hyundai. The service after purchasing the car was exceptional, as well. Derek spent over 2 hours going over all of the Sonata's features, warranties, etc. and reiterated that he would be available at any time in the future for assisting me. I am now the proud owner of a Sonata Hyundai...thank you Derek and First Hyundai! More

Great experience!! Best car buying experience in memory! Dave was extremely knowledgeable about the vehicle and patient with all my questions. He went above and beyond Best car buying experience in memory! Dave was extremely knowledgeable about the vehicle and patient with all my questions. He went above and beyond to facilitate this purchase for us. I would recommend First Hyundai to any and all who would listen. And I would also recommend that they ask for DAVE!! Lindsay set this up and she also deserves a shout out!! She kept me on task and then followed up to see if we were satisfied, YES, YES, YES!! More

Run from this place Worse dealership experience if you want to be cheated shop here. Run like you have ever run before Worse dealership experience if you want to be cheated shop here. Run like you have ever run before More

Russ P. - Derek Theriault - Best I've ever worked with I just purchased a 2015 Hyundai Genesis and I cannot say enough good things about my salesman Derek and the overall buying experience. No gimmicks, no I just purchased a 2015 Hyundai Genesis and I cannot say enough good things about my salesman Derek and the overall buying experience. No gimmicks, no games just friendly honest dealings and straight up old fashion customer service. I just picked up the car tonight in 22 degree weather and Derek was out in the lot with me taking me thru all the options of the car. I highly recommend Derek and the good folks at First Hyundai!!! A+++++ More