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First Coast Auto Sales

Jacksonville, FL

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215 Reviews
First Coast Auto Sales has been proudly serving the greater Jacksonville community for over 40 years. Our specialty is helping people re-establish or improve their current credit status with flexible in house financing on high quality late model cars and trucks. Every First Coast vehicle undergoes a rigorous 127 point inspection and service by our certified technicians before it is offered for sale . For peace of mind, every vehicle we sell comes with a free 3 month / 3200 mile limited powertrain warranty. Extended warranties are also available for a nominal fee. Our on site service department is open Monday through Friday.If your vehicle needs repairs and you're short on cash, we offer several payment plans designed help keep you on the road.
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1148 Cassat Ave

Jacksonville, FL

32205

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Showing 215 reviews

August 31, 2016

Great Overall great experience, treated like the intelligent buyer I am, not so big on all the follow up though sometimes less is more, for some people. Bu More

by Mike1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig O'Neal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Marvin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Dudley
August 20, 2016

Quick, convient, courteous, straightforward When I pulled up my eyes were on the red Jeep I didn't know if I would get a yaayy or naayy . Mr Lloyd and Jessie welcome me and my mom into the ac, More

by Jaycee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Parilla, Lloyd Burgess
August 13, 2016

"Great Team" They really worked well as a team to get me in a car. The Awesome team was Mr Lloyd, Mr Levi , Mr Jesse the quality service was great I will recommen More

by Geraldine Siples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Parilla, Levi Thomas, Lloyd Burgess
July 31, 2016

I have know complains so far. They really worked with me to get me in a vehicle its and my car runs great. It was not a difficult or all day process More

by David Mccoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Parilla, Lloyd Burgess
July 30, 2016

Awesome team Once again I want to say thank you to Jesse and Lloyd for the quality service provided to me and my daughter. Second car purchased and such a quick cl More

by amberS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny the key guy., Randy Thompson, Jesse Parilla, Lloyd Burgess
July 27, 2016

Great service They really worked with me to get me in a vehicle its been about 2 weeks and my car runs great. It was not a difficult or all day process More

by Tia Cummings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Parilla, Lloyd Burgess
July 23, 2016

My Dream Lincoln My mother went to First Coast Auto Sales when she was eighteen, now a generation later, I'm buying my dream car from here, the car was a Lincoln MKX t More

by BrookeLindseyy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Marvin, Tim Dudley
July 21, 2016

Started great, ended Disappointed They worked great with getting us a vehicle we wanted within our budget. They did, however, give us the wrong information regarding property taxes tha More

by snPnzZnZaDW9mRC0u2rAARKJbGr9KZ52xqvWWtuKU+E=
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Guy Marvin, Tim Dudley
Jul 22, 2016 -

First Coast Auto Sales responded

The buyer of this vehicle came to Florida from Georgia to buy the vehicle. He is a member of the military and asked to negotiate a price without any taxes. We discussed Georgia's tax rules and researched tax rates together online prior to negotiating the price. The customer told us as a military member he was exempt from tax and had already obtained and filled out the exemption form. In addition, he asked to have the title work completed immediately upon delivery. Normally, we mail the title and application directly to the county tag office in Georgia, which takes several days to process. In an attempt to meet the customer's request, our title clerk contacted the Georgia DMV and was told we could fill out the title and application, give it to the customer and instruct the customer to take it to his local tag office. We properly completed the title work and gave it directly to the customer at closing together with the address and phone number for his local tag office. We have heard nothing from the customer. It appears he was mistaken about the military tax exemption. Our actions did not cost the customer money. We do not control Georgia's tax rules, the customer specifically asked to negotiate a price without tax and we agreed to terms. With regard to the undisclosed "maintenance issues", we are not aware of any issues and have reached out to the customer. At this point he has not responded to our overture. However, after the customer test drove the vehicle, we provided him with copies of the original work orders showing all of the reconditioning performed on the vehicle. The customer's only requests were we replace wrinkled tinting on 2 windows and replace the vehicle's headliner. His requests were documented in writing at closing and the work was performed to the customer's satisfaction,prior to delivery. 1st Coast prides itself on selling clean, well serviced vehicles and we look forward to hearing back from this customer regarding his concerns. We are also sorry he feels as if we somehow bear responsibility for paying his lawful taxes for him.

July 20, 2016

Saved my pockets Their service was remarkable and the relationship between buyer and seller is beyond words. Thank you for giving me the best car sales experience ever More

by BMW queen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Parilla, Levi Thomas, Lloyd Burgess
July 06, 2016

Happy truck buyer My husband's truck buying experience was great. We were extremely happy that the AC was working properly. The deal was handled quick and professionall More

by Lisa50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levi Thomas, Lloyd Burgess
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