First Chrysler Dodge Jeep Ram - Service Center

Service is decent here. They are always busy but usually efficient. My car was blocked in on pick up from service. Service was closed. Cashier not very helpf is decent here. They are always busy but usually efficient. My car was blocked in on pick up from service. Service was closed. Cashier not very helpful or concerned. David Hamel and another sales person were very helpful in assisting in the 15 point turn to get my vehicle out. More

14,000 - 15,000 Maintenance Amanda Cunha greeted me and was fantastic.. very thorough and helpful.. she told me exactly what to expect and followed through.. Never dealt with her Amanda Cunha greeted me and was fantastic.. very thorough and helpful.. she told me exactly what to expect and followed through.. Never dealt with her before, but she gets 5 Stars from me! The service was done as expected and my truck was returned to me in the anticipated 2 hour time frame.. Thank You! Carol Decuir More

15,000 mile service Took me without an appointment. Service writer, Amanda, was very helpful and accommodating. Only complaint was no coffee or tv in service waiting area Took me without an appointment. Service writer, Amanda, was very helpful and accommodating. Only complaint was no coffee or tv in service waiting area. Tv in parts are, no very comfortable, was off. Tough on a 3 hour service. Valet, Dan, took me home to tend to my dog and was very polite. I am a little dubious about being told front end specs that a little erratic does not required adjustment. Tire wear will tell. More

Recall I was told that the service would take 1 to 1 1/2 hours when it actually took 3 hours. I was not happy about this. I was told that the service would take 1 to 1 1/2 hours when it actually took 3 hours. I was not happy about this. More

Great service First Chrysler Dodge Ram, Service department was an excellent experience and Hannah who helped me really did a nice job. Appreciate the personal touch First Chrysler Dodge Ram, Service department was an excellent experience and Hannah who helped me really did a nice job. Appreciate the personal touch and caring attitude More

What happened to your dealership it was so much better before the new building. There are no chairs to sit so you have to stand. There is no place to park. Your dea to your dealership it was so much better before the new building. There are no chairs to sit so you have to stand. There is no place to park. Your dealership looks unorganized cars everywhere. I pick up my Jeep and go stand in line because you can’t sit no chairs. I get to the lady behind the bullit proof glass and pay she gives me my keys your Jeep is out there. I had an oil change and inspection while it was in for airbag recall. I drive out lot go up to rt 1 go to take a left turn and a warning light comes on a says your left rear tail light is out. I spent way to much time in your parking lot at 90 degrees. I sure hope you don’t do this to all your handicap customers. More

Great customer service. Great customer service and tech repairs. 2016 jeep grand Cherokee limited for brakes and cruise control switch. All went well, friendly service and Great customer service and tech repairs. 2016 jeep grand Cherokee limited for brakes and cruise control switch. All went well, friendly service and great service. More

Expensive Very expensive for the work done, the price marked for what has been done DO NOT MEETS ANYONES Expectations. Could have the same job for a lot lower p Very expensive for the work done, the price marked for what has been done DO NOT MEETS ANYONES Expectations. Could have the same job for a lot lower price somewhere else!! More

Cherokee death wobble Service writer needs to be more accurate when writing problems as described by customers on intake form. Mechanic did a great job of communicating wit Service writer needs to be more accurate when writing problems as described by customers on intake form. Mechanic did a great job of communicating with me to understand the real issue and correct it. More