Firkins Mitsubishi

Imagine the quiet dignity of a 78-year-old man, a veteran who served his country, walking into Firkins dealership with a simple request: to fix his faulty gas gauge on the used car they had bought at Firkins who served his country, walking into Firkins dealership with a simple request: to fix his faulty gas gauge on the used car they had bought at Firkins a mere three monts earlier, a problem that made every drive a gamble with an empty tank. He wasn't there for luxury, just necessity. Alongside him, his 83-year-old wife, who depends on a walker, trusted in the extended warranty he purchased for peace of mind. But instead of a resolution, they received nothing but frustration. Despite numerous visits and repeated requests, the gas gauge remained broken, leaving them to endure unnecessary stops for fuel—constant reminders that their concerns were being ignored. When they returned one last time, hopeful after being lured by a trade-in offer, they were pushed into a predatory new car deal. What they thought was a temporary solution turned into a financial trap. My father signed papers under the impression that help was on the way, only to realize too late that they were being taken advantage of. An $18,970 car ballooned into a $40,000 payment plan with outrageous fees and interest, all while they survive on Social Security. When I confronted John Gross, the General Manager, hoping for some decency, I was met with cold indifference. He refused to help, showing no regard for the financial mess they’d been tricked into. This isn't just a bad deal—it's elder exploitation. My parents believed in fairness and respect, only to be preyed upon by a dealership that showed neither. Please protect your loved ones. Avoid businesses that take advantage of the elderly, and be wary of those in positions of power who offer no solutions, only more problems. More

Mi car has been in the service department for 4 months now. They keep on transferring me from employee to employee and non of them has help me. I have a open case right now with the Mitsubishi and the dea now. They keep on transferring me from employee to employee and non of them has help me. I have a open case right now with the Mitsubishi and the dealer still hasn't returned my calls. I don't recommend this dealer to no one. More

Great expletive Brett was my salesman amazing customer service didn’t mind answering the million questions I had ended up test driving at least 7 cars before I found Brett was my salesman amazing customer service didn’t mind answering the million questions I had ended up test driving at least 7 cars before I found the one I had wanted to finance great dealership would defiantly come here again to lease buy or finance a car.... only downside was the finance guy at the Mitsubishi dealership was douchey and tried to rush me into something that I wasn’t ready for. More

I had a great experience they made it happen for my daughter There service in relating to the customers was outstanding and they took care of my daughter's needs. I would recommend this dealership to anyone th There service in relating to the customers was outstanding and they took care of my daughter's needs. I would recommend this dealership to anyone that need's a vehicle. More

2012 Mazda 5 touring OK Angie was amazing and went out of her way to make everything smooth with this purchase.. everything went almost perfect with the 2012 Mazda 5 Touri OK Angie was amazing and went out of her way to make everything smooth with this purchase.. everything went almost perfect with the 2012 Mazda 5 Touring.. 1 owner carfax and they came down alot on the price for me considering I was coming from far away.. But 10k is 10k and it's not a brand new vehicle.. The one big problem was the next day the check engine light came on (fuel tank pressure sensor) - well after I brought it in to my dealer, it's VERY likely this condition existed for a long time and they had to know about it.. of course it's not covered under the warranty that I bought so I'm out $420 to fix it.. I tried to talk to the owner but they refused to do anything - basically they reset the computer and it takes a day for the check engine light to come on, so that's why I didn't see it when I test drove it.. So just beware when your buying from them. More

I moved to Florida almost 4 years ago & needed service done on my car & Firkins was so helpful in taking care of my car. When time to trade I was taken care of as well in the used car area. Met Ji service done on my car & Firkins was so helpful in taking care of my car. When time to trade I was taken care of as well in the used car area. Met Jim Carroll & George Womack & they both were as helpful as the service dept. & new care area. They put me in a sharp car & was very pleased with the car until my Mom of 87 yrs. couldn't get in & out of it. So knowing I hadn't had the car very long I didn't think they could do anything for me in tradeing to something that she could. I was so wrong they worked with me until something worked out & I even did better than I ever dreamed with a new vehicle. So pleased with all they did,I will always send anyone interested in a new or used vehicle to Firkins in Bradenton,Fl.for all their caring help in making a right decision on a vehicle for me. Thanks again Jim Carroll & George Womack for making me & my Mom very happy once again. Diana Wenzel More

I went to this dealership after leaving another feeling very down and hopeless. My van needed repairs that were going to cost more than the vehicle was worth. My credit was not the best and I knew it wou very down and hopeless. My van needed repairs that were going to cost more than the vehicle was worth. My credit was not the best and I knew it would be a challange to get into a car. As soon as I walked into Mitsubishi, I was greeted by Rose. She was very kind and sincere and treated me with the upmost respect. We reviewed my options and with the help of Brian and Jim, they were able to get me into a car. Not just any car, a brand new 2012 Lancer. This is the first new vehicle I have ever owned. I was so grateful to the staff there. They went above and beyond to get me into a car. It turned out that I was Rose's first sale. I figured this was divine intervention. I would recommend this dealership to any of my friends. My daughter and I brought them an Edible Arrangement as a Thank You gift. Rose keeps in touch through e-mails and phone calls to ensure that I am satisfied with my purchase. I have not had to bring it in for service yet, so I can not comment on that at this time. I met some great people that day and will never forget the day I bought my first new car. More

test drove car. asked for best price. Sales mrg said' I won't give that to you until the day you buy the car.' I said 'What?' He said "Do you play poker?" I said "What?" He said 'I ha won't give that to you until the day you buy the car.' I said 'What?' He said "Do you play poker?" I said "What?" He said 'I have salemen to take care of'. Wow. So if you like to play poker, and have shopped other dealerships and know exactly what you want to pay for a specific model, this could be the dealership for you. As for me, I wanted to get a good honest reasonable offer to work with. Because i was looking to purchase a car, not play games. If you like the barter back and forth game, you might like this place. As for me, I passed I personally contacted the saless manager the next day by email and said the same thing I wrote above. I later found out the sales manager had only one month experience, and since then has recieved training and support from the manangemnt team. He did apologize for his words and behavior. I can only hope this will make things better for others in the future, as his apology was sincere. More

KEY to sucess is a great salesman and a sales manager, well, going to Firkins was a great choice, they helped me find the car I was looking for and stay with me through out the whole process, they explain well, going to Firkins was a great choice, they helped me find the car I was looking for and stay with me through out the whole process, they explained the process so I was able to understand. Geprge and Jim are the KEY to the business and I would reccomend this dealership to anyone looking for a new or used car.Awsome Job guy's and thanks for being my KEY to my 2009 Nissian Rouge... Awsome More

Bought a new Mitsubishi from George. He was very helpful and very knowledgeable. It was a great experience and would recommend Firkins Mitsubishi to anyone looking to purcase a new car and very knowledgeable. It was a great experience and would recommend Firkins Mitsubishi to anyone looking to purcase a new car More