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Firkins Chrysler Jeep Dodge Ram

Bradenton, FL

3.8
2,201 Reviews

2700 First Street

Bradenton, FL

34208

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2,201 Reviews of Firkins Chrysler Jeep Dodge Ram

January 16, 2021

Worst collision centre ever. Didn't complete repairs twice after being noted. Stay away, no pride. Mike is awful. Would raid 0 if I could. More

by Gonekneedeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Davidson
Jan 18, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to let us know about your recent experience with our Collision Center. My General Manager would like to further discuss. If you could email your contact information to atucker@firkins.com, we would greatly appreciate it. Thank you. -Amanda

Jan 18, 2021 -

Gonekneedeep responded

I have identified another issue with the job performed. I have scheduled time with John and James to review. If the issue is as it seems, I will be requesting a meeting with owners as well. If this ever gets resolved, i will make it my goal to assure that anyone who listens will not spend $1 at that dealership. If Firkins is a family name, they should be ashamed of the lack of pride that the workmanship and leadership they have in place reflects.

January 15, 2021

Great service, friendly personnel, punctual, free coffee, great mechanic Lance Moore? Young black man. Office had Wong email, has correct home address. Please send coupons, thanks More

by John Fisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Moore?, Mechanic young black man, Ken Haluska
Jan 18, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Thanks for leaving us a review. We appreciate it.

January 14, 2021

Joe did a great job and timely! Also assisted on matters unrelated to my service request. I appreciated his pleasant way of addressing my request More

by Rstanell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Murray
Jan 18, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for the 5-stars. We appreciate it and we look forward to seeing you again.

January 13, 2021

Every time I bring my Trackhawk in for service, Joe Murray takes it on. He looks at what I've suggested, via the website, should be done and provides me his honest feedback. I greatly appreciate that More

by Trackhawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Murray
Jan 18, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for this awesome review. We truly apppreciate it.

January 08, 2021

Completely satisfied with service.. service rep is friendly and business like. He keeps us informed of anything that the techs find while they are doing the service. More

by rjh2875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron DeAtley
Jan 18, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Thank yoy for taking the time to let us know about your recent service experience. We appreciate it and we look forward to seeing you again.

January 07, 2021

Our first visit for service, the experience was outstanding. The Service Advisor was very courteous as was everyone we dealt with. The service was done while we waited. Highly recommended! More

by rreynold6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Haluska, Carrol McMillen
Feb 03, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for leaving us a 5-star review of your recent visit. See you at your next visit!

January 07, 2021

Firkins has provided service for our Jeeps for almost 10 years. Our service advisor is Joe Murray. He is knowledgeable and reliable, as well as polite. More

by mswize
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Murray
Feb 03, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for being a loyal Firkins customer. We appreciate it and we look forward to seeing you again.

January 05, 2021

Firkins is the #1 Dodge Ram dealership in Florida in my book. Went there in October to upgrade our 1500 Ram to a 2500. Chris Richardson is an outstanding salesman and when a 2500 was not available due the More

by wsnikitas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The entire Firkins Ram Dealership Team !!, Christopher Richardson
Feb 03, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you very much for this awesome review. We appreciate it and we are so glad to hear that Chris provided you with an outstandig experience. Congratulations and best of luck with your new Ram truck!

January 04, 2021

Joe Wilbik was great to work with! Very professional! Did not pressure us and understood where we were at and knew what we would and wouldn’t go for! 5 stars! More

by redskinrick60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wilbik
Feb 03, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for leaving us a review. We truly appreciate it.

January 04, 2021

Time to take Jeep Cherokee in for service. Scheduled an appointment rather than just showing up. Service was prompt and the waiting time was less. Good work Firkens service department. More

by Drtcom8877
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Averso
Feb 03, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review. We appreciate it. See you at your next appointment.

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