Firkins Chrysler Jeep Dodge Ram

First rate Came in for warranty service on my 2018 jeep compass start stop. Ron my service tech went beyond the call of duty to correct a problem with the batte Came in for warranty service on my 2018 jeep compass start stop. Ron my service tech went beyond the call of duty to correct a problem with the battery system and made sure it was corrected properly before it left the dealership even though it took three days to find the problem. More

Patrick Patrick was great. He listened to what I wanted and when they didn't have what I wanted in stock he found it at another dealer. He spent time expla Patrick was great. He listened to what I wanted and when they didn't have what I wanted in stock he found it at another dealer. He spent time explaining all of the features and answered all of our questions. He was very professional and friendly and in my book he is a 10. Stephen Bartlett More

Got the job done They were able to get me right in and fix everything that needed to be fixed. They got rid of the ticking noise I had and were able to quickly diagnos They were able to get me right in and fix everything that needed to be fixed. They got rid of the ticking noise I had and were able to quickly diagnose it. They also completed all the recall work. No complaints. More

Body Repair Mark Johnson, Collision Center Assistant Manager, met me as soon as I walked in the office. He took control of reviewing the damage done to my Dodge G Mark Johnson, Collision Center Assistant Manager, met me as soon as I walked in the office. He took control of reviewing the damage done to my Dodge Grand Caravan and dealt with the insurance company that provided an estimate which was much lower than the repairs that needed to be made by Firkins. The customer service exceeded my expectations. I would definitely go back to Firkins. More

Collision repair I am a snowbird that resides in winter haven, fl for the winter. While returning to winter haven after visiting our son and his wife who live in Parr I am a snowbird that resides in winter haven, fl for the winter. While returning to winter haven after visiting our son and his wife who live in Parrish, fl, I hit a deer while returning. No injuries but the vehicle sustained major front end damage. Had the car towed back to Firkins dealership in Bradenton. I dealted with mike Davidson, collision center manager for for the repair. This occurred by phone because of the 80 mile distance to winter haven. Mike took care of everything and assured me that things would be done right. Mike did exactly what he said he would do. Returned all parts that didn’t fit or look good. Pressure tested the radiator and scanned all electronics with the motor. The car looks great, body shop employees did one great job. I am one happy New Yorker who was 1200 miles away from home with a large problem ,and dealing with strangers. I would recommend the firkins dealership to anyone. Chuck Moffe Winter haven, fl 33881 More

Very Helpful I appreciate the shuttle service, I could not really get a ride at that time. Richard was very helpful, he went beyond my expectations! Thanks, Ti I appreciate the shuttle service, I could not really get a ride at that time. Richard was very helpful, he went beyond my expectations! Thanks, Tim Hudson More

Long wait My appointment for an oil change & tire rotation was for 8:40 am. I checked in at approximately 8:25 am. My van sat on the lot till 9:35 am before b My appointment for an oil change & tire rotation was for 8:40 am. I checked in at approximately 8:25 am. My van sat on the lot till 9:35 am before being serviced. When I finally paid & left it was after 10:00 am. Your price for a cabin filter is way too high and the valve cap for the right rear tire is missing. More

Excellent service Everything was perfect!!! Thank you all very much at Firkins. From walking in to leaving there in the car I wanted, everyone made the experience great Everything was perfect!!! Thank you all very much at Firkins. From walking in to leaving there in the car I wanted, everyone made the experience great. More

Easiest car I’ve ever bought! This was by far the easiest car purchase I’ve ever had! Brett made the entire transaction from start to finish as simple as possible. Everything was r This was by far the easiest car purchase I’ve ever had! Brett made the entire transaction from start to finish as simple as possible. Everything was ready to go when I arrived as Brett and I b pretty much did everything via text and email. I absolutely loved the “paperwork” portion which is usually the worst part! The new technology of making the whole thing paperless was awesome! This has set a new standard of car buying for me! More

Always great service from Joe Murray Joe always takes great care of me. Quick response , caring and goes above and beyond the basic service. He’s professional and extremely knowledgeable. Joe always takes great care of me. Quick response , caring and goes above and beyond the basic service. He’s professional and extremely knowledgeable. I’d recommend him without doubt. More