Firkins Chrysler Jeep Dodge Ram

This place is amazing. I have been purchasing vehicles from this dealer for years. I am never disappointed when leaving. Everyone employed there, that I interact with is fri I have been purchasing vehicles from this dealer for years. I am never disappointed when leaving. Everyone employed there, that I interact with is friendly, professional and courteous. I always refer my friends and family to this dealer. More

Great team to work with, very responsive First contact with Firkins was great (virtually with Bella) and that experience continued on through the test drive / financing process in working wit First contact with Firkins was great (virtually with Bella) and that experience continued on through the test drive / financing process in working with Brad. He was very responsive (even in off hours) and he is the main reason why I would recommend Firkins to anyone going through the car buying process. Carl in Finance was awesome as well - although signing papers can be a painful process, he made the experience as quick as it could be and I enjoyed our conversation along the way. More

Exceptional Customer Service! We purchased a new Jeep Grand Cherokee. Great service with Theresa S. Knowledgeable, friendly and made it stress free. Highly recommend her! Thank you We purchased a new Jeep Grand Cherokee. Great service with Theresa S. Knowledgeable, friendly and made it stress free. Highly recommend her! Thank you Theresa! More

Firkin Chrysler Jeep Ram is top rated! #1 Scott Betti is a professional. He knows everything about the product he is representing. The dealership is top rated. Joe Murray in service goes over Scott Betti is a professional. He knows everything about the product he is representing. The dealership is top rated. Joe Murray in service goes over and above every time. You will not have a better car buying experience any where else More

Road hazard warranty I had a nail in a tire, they gave me a new tire mounted and balanced at no charge. They had a busy day going and it was hot out so it wasn't a real sh I had a nail in a tire, they gave me a new tire mounted and balanced at no charge. They had a busy day going and it was hot out so it wasn't a real short visit, but with lots of vehicles to look at and friendly staff, I'd give them two thumbs up! More

Bait and switch I saw a sale on Facebook of Step Up Buy Back program.It said Firkins had over 200 different kinds of cars. So I was interested.But I texted and said I I saw a sale on Facebook of Step Up Buy Back program.It said Firkins had over 200 different kinds of cars. So I was interested.But I texted and said I need to step down for lower payments.Then Fred Noyes texted me and said and he can work with me and made and appointment. I went to the dealership and he was no where to be found. No 200 cars. I ended up with Brad Saunders.. He is very nice, but never showed me any cars. Sold me a Journey. I was not happy. I was forward to looking for all these 200 cars. I am 60 years old I do not need a big Dodge Journey. The only good thing came out of this transaction was that my interest rate went down and payment just a little. In the end I would have never visited the dealership that day if it was not for tha advertising on Facebook and textind with Fred Noyes. So yes I'm calling as I see it bait and switch. Not very happy.This is no reflection on Brad I guess he just doing what he is told to do. Not very happy!! More

About the 8th time in for repair since December Tired of bringing the car in for the same problem and getting the same response. Also, car was given back to me extremely dirty and when I asked about Tired of bringing the car in for the same problem and getting the same response. Also, car was given back to me extremely dirty and when I asked about it was told there was no water. More

New Jeep Thank you Patrick for working with me to get my new Jeep lease. I appreciated your patience as we looked at a few options and then help me get the ve Thank you Patrick for working with me to get my new Jeep lease. I appreciated your patience as we looked at a few options and then help me get the vehicle the same day! More

First service call It started out rocky and I thought why did I buy a card here. But, it was a misunderstanding at first but the service tech regrouped and we are both o It started out rocky and I thought why did I buy a card here. But, it was a misunderstanding at first but the service tech regrouped and we are both okay and things worked out very well. I love my new car and only want the best for it. I almost bought from Douglas in Venice,but heard a lot of good things about Firkins so we bought from you. Hope it is all good from here forward. More

Extremely pleases with our salesman! I love my new vehicle, it was the one I saw online and knew that I wanted. Ira Salem, helped to get the deal done for me. He stayed after hours to com I love my new vehicle, it was the one I saw online and knew that I wanted. Ira Salem, helped to get the deal done for me. He stayed after hours to complete paperwork and he was pleasant and cheerful and extremely helpful with explaining the new vehicles features. More