Firkins Chrysler Jeep Dodge Ram

Service Excellence ! Joe Murray, is the Best! Total Professional from the first phone call. Joe let me know everything that was going on and my options. Thanks for everyth Joe Murray, is the Best! Total Professional from the first phone call. Joe let me know everything that was going on and my options. Thanks for everything. More

Best car shopping experience From the moment we were greeted by Derek Gonyea by the Jeep Wranglers, we already felt a difference from other dealerships. He made the entire car sa From the moment we were greeted by Derek Gonyea by the Jeep Wranglers, we already felt a difference from other dealerships. He made the entire car sales process painless and surprisingly stress free. We met Josh Scutt shortly after, who was a wealth of knowledge and patient with all of our questions and concerns. We cannot say enough about the excellent experience. We were able to come to an agreement with ease, and shortly after met Carl Kovach for the signing and finance part. It was the end of the day, and he took the time to thoroughly explain every detail. He made us laugh, and we had such a good time while going over the fine print and warranty info. Crazy...but true. He is the absolute best. I will never go anywhere else, and will refer my friends, family and co-workers. More

New Truck Purchase Excellent customer service and response with questions and concerns. Carl has gone over and above helping me with issues not related to the purchase Excellent customer service and response with questions and concerns. Carl has gone over and above helping me with issues not related to the purchase of the Dodge Ram. More

Great I appreciate the help everyone gave me. The coffee, water and donuts are really good to have especially when you have a longer wait than you expected. I appreciate the help everyone gave me. The coffee, water and donuts are really good to have especially when you have a longer wait than you expected. More

Friendly The service department got me in when I had my scheduled appointment. They would let you know what the problem would be with your vehicle before just The service department got me in when I had my scheduled appointment. They would let you know what the problem would be with your vehicle before just fixing it. More

The most amazing car buying experience Buying a car is never fun and we have been putting this off for almost a year. We have looked at probably ten different vehicle models and decided on Buying a car is never fun and we have been putting this off for almost a year. We have looked at probably ten different vehicle models and decided on a Jeep Wrangler. We were upside down on our last car so we knew it would be a challenge. We went to the previous Jeep dealer in Seminole and they haggled with us for almost a week. They changed prices and were ultimately ready to lose the deal over $100. They seemed pushy and kept wanting us to put down a nonrefundable deposit. My gut just kept telling me not to do it. The next day (Saturday) I contacted Jenna at Firkins. We exchanged a few emails and by Monday we had everything figured out. By Tuesday we had the deal done and we were waiting in our credit union. Well our credit union ended up being a nightmare and it was Damion in their finance department that saved the day. He is an absolute gem and we owe him a big steak dinner. He stayed late and worked his rear off for use getting us approved. He got the deal done just like he said they would. This deal was a nightmare but it had NOTHING to do with Firkins...they were the only ones that were stable and reliable and trustworthy. They kept their word on everything and went the extra mile. Todd the manager and Justin our sales guy were all so awesome! We absolutely will refer people here and will absolutely come back to Firkins! We are a Firkins family now! More

Good job The service center is great. Making appointments is super easy, they allowed me to drop my car off early so I could get to work and called me as soon The service center is great. Making appointments is super easy, they allowed me to drop my car off early so I could get to work and called me as soon as it was finished. More

Great Service Oil change and tire rotation, in and out within 40 minutes. Great way to start the day. All were very professional Made every effort to make me feel Oil change and tire rotation, in and out within 40 minutes. Great way to start the day. All were very professional Made every effort to make me feel like a priority. More

Pleasant and easy I have bought 3 cars at Firkins and have alays been treated right. Good experience with both sales and service departments. Dave in sales is awesome g I have bought 3 cars at Firkins and have alays been treated right. Good experience with both sales and service departments. Dave in sales is awesome guy to deal with More

A truly painless car buying experience -- first time ever!!! I called that afternoon regarding a car I saw on the internet. The car was pulled up front and ready for us to test drive and review upon arrival. I I called that afternoon regarding a car I saw on the internet. The car was pulled up front and ready for us to test drive and review upon arrival. I had a pre-approved finance offer from Capital 1 so we didn't have to go through the normal back and forth. They accepted my 1st pricing offer -- which I thought was fair -- got through finance -- and we were on our way with the new car less than 2 hours later! My only complaint is that the car was delivered to us with a 1/4 tank of gas -- I was expecting a fill-up - and also even though the car was used -- it had 3 new tires and 1 tire showing significant wear....I'm hoping that both situations can be rectified when my son-in-law takes the car back today or tomorrow for detailing since it was raining when we took delivery. Other than that--great buying experience! More