Firkins Chrysler Jeep Dodge Ram

Excellent service , pleasant staff. I’m just visiting the area and I wish the dealership in Ocala (Philips Chrysler) where I purchased this vehicle and 3 other Chrysl , pleasant staff. I’m just visiting the area and I wish the dealership in Ocala (Philips Chrysler) where I purchased this vehicle and 3 other Chrysler vehicles was as friendly and accommodating as your store More

Friendly, professional, and trustworthy. Even after my warranty's expired, I won't take my jeep anywhere else. I used to go to a small service shop close to my house, but then got burned on Even after my warranty's expired, I won't take my jeep anywhere else. I used to go to a small service shop close to my house, but then got burned on them doing a half*** job, and burned again when they joined AAA and their prices more than tripled. Both the sales and service teams at Firkins have always treated me like family. More

Oil change Called and set up a appointment on Wednesday for a Thursday morning oil change arrived there about 6:35 am Joe was already in his booth on the compute Called and set up a appointment on Wednesday for a Thursday morning oil change arrived there about 6:35 am Joe was already in his booth on the computer, he stepped out and said that he was getting everything ready and that he would get back with me shortly. I went in and got a cup of coffee came back out waited a few minutes and then he came back out and got my information. He called me as soon as it was done. I have always dealt with Joe Murray he’s very professional More

Service was quick and courteous. I dropped off my car in the morning without an appointment and was able to pick it up a few hours later with the work completed. I dropped off my car in the morning without an appointment and was able to pick it up a few hours later with the work completed. More

Bought a 2019 Grand Cherokee. Shawn Clarke was my salesman and he did a good job moving the process along, allowing me to look at multiple vehicles and reacting to a problem that I Shawn Clarke was my salesman and he did a good job moving the process along, allowing me to look at multiple vehicles and reacting to a problem that I discovered after taking the vehicle. The sales manager I worked with (sorry - don’t recall his name) was direct and honest and made me only one offer that, based on my research, was very good and accepted. overall experience was excellent. Good job to all involved. More

Rocky start, solid sales rep, frustrating closing, nice car Shawn was a class act in the sales process after having a previously poor experience at Firkins and another dealership. Sales process still had some h Shawn was a class act in the sales process after having a previously poor experience at Firkins and another dealership. Sales process still had some hiccups but the vehicle purchased is a good fit. More

Very knowledgeable and thorough sales associate Rhonda O’Brien was our sales associate. She was very professional and knowledgeable of your products. She was a pleasure to work with and we would buy Rhonda O’Brien was our sales associate. She was very professional and knowledgeable of your products. She was a pleasure to work with and we would buy from her again. She is an asset to your sales force!! More

Awesome service. Great customer service and always willing to work with your schedule. Prices was reasonable and they are willing to provide you with the best discoun Great customer service and always willing to work with your schedule. Prices was reasonable and they are willing to provide you with the best discounts for the work you need. More

2016 Mustang I had a painless experience. By far one of the best dealerships in the area. Would buy from them again. Thank you to everyone who helped me in this b I had a painless experience. By far one of the best dealerships in the area. Would buy from them again. Thank you to everyone who helped me in this buying process. More