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Finnin Ford

Dubuque, IA

4.7
45 Reviews
Call Dealership (563) 556-1010

3600 Dodge St

Dubuque, IA

52003

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45 Reviews of Finnin Ford

November 20, 2024

Sarah kimbriel was amazing to work with. Love my new ride. If you are in the market for a vehicle please go see sarah at Finnin ford. My vehicle was detailed and got to take home the same da More

by tptigges
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah kimbriel
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Nov 28, 2024 -

Finnin Ford responded

Thank you so much for sharing your positive experience! We're thrilled to hear that Sara provided you with such outstanding service. We'll be sure to pass along your kind words to her. We're also delighted that you love your new ride and that we could get it detailed and ready for you to take home the same day. We appreciate your business and recommendations.

November 17, 2024

Sarah k was amazing to work with. Went in looking for something to replace my ford escape that was totaled by a deer. She made us feel welcomed from start to finish. Shoutout to detai More

by tptigges
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah kimbriel
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Nov 28, 2024 -

Finnin Ford responded

We're so happy to hear that Sarah K provided you with such a welcoming and positive experience, especially after the unfortunate incident with your Ford Escape. We'll be sure to share your kind words with her, Sean, and Deric. It sounds like they made a great team in helping you find the perfect replacement vehicle. We're thrilled you're completely happy with your new ride and that it's looking nice and clean thanks to Sean's detailing skills. We appreciate your continued business and trust in Finnin Ford!

August 23, 2024

Chris Cruz was fantastic. He gathered information on what we were looking for and showed us multiple options including 2 test drives. He was very responsive and patient with o More

by Daryl B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cruz, Rob Hoffman, Deric Bush
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Sep 21, 2024 -

Finnin Ford responded

We're delighted to hear that Chris Cruz provided you with an exceptional car-buying experience! It sounds like he went above and beyond to understand your needs, present suitable options, and ensure all your questions were answered. We're particularly pleased that you appreciated his responsiveness and patience throughout the process. The overnight test drive is a testament to our commitment to customer satisfaction. We'll make sure to share your positive feedback with Chris, Rob, and Deric. We look forward to serving you again in the future!

August 15, 2024

We worked with Chris Cruz and he was great! He took the time to learn what I liked and didn’t like. He was helpful with paperwork and signing everything and always gave me updates throughout th More

by Courtneymadams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cruz, Gabe Finnin
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Sep 21, 2024 -

Finnin Ford responded

We're so glad to hear that Chris Cruz made your car-buying experience a positive one! It's wonderful that he took the time to understand your preferences and made the paperwork and signing process smooth and stress-free. Keeping you informed throughout is a priority for us, and we're thrilled that Chris excelled in that area. We'll be sure to pass along your kind words to him. Thank you for choosing us, and we hope you enjoy your new vehicle!

May 25, 2024

I needed a new truck and Cory was very helpful in finding the perfect truck for my needs. He was very informative and was able to answer all my questions. He even went the extra mile and helped me get the More

by harryrawlins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Heim
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May 30, 2024 -

Finnin Ford responded

Harryrawlins, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Finnin Ford. Please let us know If there is anything else we can do to assist you. Have a wonderful day!

November 27, 2023

Purchased a second vehicle from Brandon and had another great experience! I would highly recommend More

by richrink60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
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October 29, 2023

We were so disappointed that we didn't get the truck that Josh and Rob assured us that we had and to come back tomorrow to get the rest of the paperwork done. More

by ertmer1966
Recommend Dealer
No
Employees Worked With
Josh Phohl
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September 04, 2023

Salesman Chris Cruz was excellent Kept me up to date on my order. Explained everything very well More

by ikefeldman41
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Cruz
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August 17, 2023

Enjoyed working with Brandon when purchasing my new Ford Escape. Received great customer service at Finnin Ford. More

by Richard-cabrera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon, Rob, and Nate, Gabe Finnin
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August 16, 2023

Purchased a new ford escape from Brandon at finnin ford and had a great experience! More

by Richard-cabrera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
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Aug 16, 2023 -

Richard-cabrera responded

Brandon took very good care of Margaret Ravens and I made the purchase very easy

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