Finnegan Chrysler Jeep Dodge Ram
Rosenberg, TX
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Out of the way to help I was having problems with my new truck and traveling through the area. Lexi was super she did everything she could to get me in and out and even stay I was having problems with my new truck and traveling through the area. Lexi was super she did everything she could to get me in and out and even stayed late to accommodate getting my truck back on the road. More
New Truck Purchase The entire trade in process and purchasing of a new vehicle was a quick and easy process with an excellent staff from management all the way down to s The entire trade in process and purchasing of a new vehicle was a quick and easy process with an excellent staff from management all the way down to sales and finance. More
Worst car shopping experience ever! EVER! I shopped ahead on the internet and saw a Ram 1500 that perked my interest at Finnegan. I called first to tell them the truck I was interested in and I shopped ahead on the internet and saw a Ram 1500 that perked my interest at Finnegan. I called first to tell them the truck I was interested in and explained to them my health situation would keep me from purchasing until next week...if I could purchase at all. In other words, I was not going to buy that day! I also requested that they give me their best price. I’ve been through a lot lately and did not want the stress of haggling. They promised me they would have the truck ready and the numbers ready. I test drove the truck, it wasn’t quite what I wanted, but if the price was good, I might come back. Well, I waited and waited for the quote, finally Don the sales manager presents me with a Base number that is far higher than the internet price. Then he proceeds to go through all the add ons and their prices and the price gets even higher. Ridiculously higher! I looked at him and said “i’m outta here”. He ran after me with paper in hand and is telling me he will remove the price of all the add ons. He was leaning on my car while crossing them off. I never thought this would happen, but I literally had to start crying for him to let me leave. In his defense, crying is easier for me these days then ever. But, it should have never come to that. Plus, they obviously lied to me on the phone when I was very honest with them. More
Great experience I worked with both Richard and Robert, they were both very knowledgeable and did a great job at getting me in the Jeep I wanted at an excellent price. I worked with both Richard and Robert, they were both very knowledgeable and did a great job at getting me in the Jeep I wanted at an excellent price. Very refreshing to work with car sales people that are genuine and professional. More
Fairchilds Always helpful and always given a estimate of wait time. They all know me by name and the price is good I will continue to buy my vehicles from this Always helpful and always given a estimate of wait time. They all know me by name and the price is good I will continue to buy my vehicles from this dealership. More
Lexi was extremely helpful. Lexi was extremely helpful and explained how long the recall updates would take and offered me a ride home if I didn't want to stay. She made sure my Lexi was extremely helpful and explained how long the recall updates would take and offered me a ride home if I didn't want to stay. She made sure my questions were answered and I was taken care of. More
Excellent Job! This dealership was awesome! I did everything I needed them to do, went above and beyond every step, and did it quickly and efficiently. The staff was This dealership was awesome! I did everything I needed them to do, went above and beyond every step, and did it quickly and efficiently. The staff was super professional, knowledgeable about the jeep and it’s options and operation, and made it easy and fun for me to learn all of the cool new features I got! Great job! More
Finnegan Dodge Chrysler Jeep Ram Excellent Customer Service The Service Director Dwayne Gosvenor called and was so professional. I am very impressed with this dealership and their service! I bought a $30,000 Je The Service Director Dwayne Gosvenor called and was so professional. I am very impressed with this dealership and their service! I bought a $30,000 Jeep Cherokee from them and their upper Management is awesome! More
Amazing experience! The staff was extremely pleasant to work with. Mike Todd was a wonderful sales man with a great personality. The sales manager and the finance manager The staff was extremely pleasant to work with. Mike Todd was a wonderful sales man with a great personality. The sales manager and the finance manager work diligently to make sure the deal went through even after they had officially closed. More
Outstanding Customer Service My Ram truck required a recall and needed oil/filter service. From making the appointment to completion of the service, Finnegan auto group was very My Ram truck required a recall and needed oil/filter service. From making the appointment to completion of the service, Finnegan auto group was very professional, made the process easy and met their quoted time frame. Decided to have tires rotated which uncovered a huge nail. Grateful for that! More