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Finnegan Chrysler Jeep Dodge Ram
Rosenberg, TX
483 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 483 reviews
December 06, 2022
The service department is a mess and not responsive. My truck needed routine service, took alimony 2 weeks and I had to text for uodates. Then service advisor asked me not to write a bad review if my My truck needed routine service, took alimony 2 weeks and I had to text for uodates. Then service advisor asked me not to write a bad review if my experience was not up to my standards More
by skampwerth
Employees Worked With
Don’t know my person
December 04, 2022
There was an issue with the display package in my new truck. I went to the dealership to discuss my concerns and the sales staff went above and beyond my expectations to ensure my satisfaction.I will def truck. I went to the dealership to discuss my concerns and the sales staff went above and beyond my expectations to ensure my satisfaction.I will definitely refer anyone interested in a new vehicle to Finnegan. I will be back when it is time for another car or truck. More
by david.mckenzie
Employees Worked With
DW Weddles , Daniel Ruggles, Gary McLellan
November 29, 2022
They were very organized and ready for me when I arrived at my appointment. My service person communicated with me very clearly bout the status of the work that I needed done. at my appointment. My service person communicated with me very clearly bout the status of the work that I needed done. More
by awillem0
Employees Worked With
Blake Winant
November 16, 2022
We purchased a 2023 Grand Cherokee Summit from Finnegan in Rosenberg in November 2022. The entire experience was pleasant. We felt that they listened to what we wanted and were fair in pricing. I would not in Rosenberg in November 2022. The entire experience was pleasant. We felt that they listened to what we wanted and were fair in pricing. I would not hesitate to use them again and will recommend them to our friends and family. Jonathan Boyd is exemplary. More
by Kscottarthur
Employees Worked With
Jonathan Boyd. Sales consultant
November 05, 2022
When I called about tires, Ayella was very helpful in findIng good tires for my car that were in my price range. She got me in quickly and got the work all done. I am thankful for her helping me get all findIng good tires for my car that were in my price range. She got me in quickly and got the work all done. I am thankful for her helping me get all this done. More
by reniantley
Employees Worked With
Ayella
November 01, 2022
The service department customer service reps and follow up is lacking big time. I had a vehicle in there for 3 days and had to call for updates every step of the way! Yeah n addition the person answering t up is lacking big time. I had a vehicle in there for 3 days and had to call for updates every step of the way! Yeah n addition the person answering the phone later in the day had zero customer service skills. There was a lady by the name of Sylvia and she was the only one that was somewhat professional when answering the phone to transfer me to service department. Several others not so much. And again, over the course of three days I had to call a lot, due to no follow up calls despite my service coordinator telling me each time they would call me with an update in several hours, or first thing in the morning. Never happened. More
by Adrian77
Employees Worked With
Iella
