Finnegan Chrysler Jeep Dodge Ram

Employees were rude and would not listen. The service department was the worse experience I have ever had when at a dealership. The service department was the worse experience I have ever had when at a dealership. More

Service itself was good and for reasonable prices. It seemed difficult to properly communicate and arrange service, but it was ultimately done. It seemed difficult to properly communicate and arrange service, but it was ultimately done. More

The service team was very courteous and helpful. I wouldn’t hesitate to go back or refer to others. I wouldn’t hesitate to go back or refer to others. More

Finnegan Auto Group is an unethical, manipulative dealership that you should avoid at all costs. They illegally ran our credit without consent—despite us explicitly telling them not to—before we even dealership that you should avoid at all costs. They illegally ran our credit without consent—despite us explicitly telling them not to—before we even saw the vehicles we were going to be coming in to look at. This blatant violation of the Fair Credit Reporting Act and invasion of privacy was just the start. When confronted, they tried to lure my wife into signing a credit app to cover their tracks, refusing to discuss their ‘great deal’ until she did. It’s a manipulative bait-and-switch tactic to trap you into buying from them before you can shop competitors. The sales manager, GM Zeke Torres, and owner Gary Finnegan were all informed, yet they’ve done nothing but ignore us, hoping we’ll give up. They’d rather face complaints and fines with the CFPB and Texas AG than own up to their actions or offer a solution. Their business ethics, respect for customers, and service are nonexistent. Worse, they seem to target women with manipulative tactics—repeatedly going behind my back to pressure my wife while lying to me about it. Avoid this dealership at all costs unless you want to be deceived, disrespected, and legally violated. Shop anywhere else. More

Great service with solid follow ups, customer service and communication. Totally recommend going to them. communication. Totally recommend going to them. More

Always friendly service and quality care. Timely service with excellent customer service. Great family team. Timely service with excellent customer service. Great family team. More

Great service adviser and great service very good communication . They are very knowledgeable about customer service. communication . They are very knowledgeable about customer service. More

Recently got my oil changed and tires rotated. Christina was very helpful with making the process smooth. Given got a car wash. She checked up on me and kept me updated with status of my truck. Gr Christina was very helpful with making the process smooth. Given got a car wash. She checked up on me and kept me updated with status of my truck. Great customer service. Thanx Christina! More

Re: service of Ram Promaster 1500 on Monday, 1/13/25 The state inspection was completed. I have to assume the oil change, tire rotation, and complimentary multi-point inspection were completed. However, the state inspection was completed. I have to assume the oil change, tire rotation, and complimentary multi-point inspection were completed. However, the air pressure alert light is still on, and so I must also assume that the tech did not check that particular point. Discount Tire, here I come. I also asked that the recall service be performed. It was not, and apparently the service writer did not even order it. Another service writer was to schedule that repair. I have not heard back about that. I recommend Finnegan to Dodge etc. owners in Rosenberg because it's the only game in town. Also, I appreciate the complimentary Uber service and vehicle wash. If I had known that the recall was not going to be addressed, I would have stayed at the dealership. I do not know if a car wash is still a perk. While I was still thinking I'd wait, I had asked that it not be done so that I could get out of there quickly. I am now trying to submit this review but the app will not let me because I haven't rated the employees I worked with. I did not work with Sales, Finance, or Management, I will select random employees just so I can get out of this review. More