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Findlay Toyota - Service Center

Henderson, NV

4.6
2,224 Reviews
Call Service Center (702) 566-2573

2,224 Reviews of Findlay Toyota - Service Center

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February 03, 2025

Received an oil change. Brought car home and parked. Next morning oil leak underneath car on driveway. Called dealership closed on Sunday not able to take care of. More

by KIM71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phill Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 03, 2025

The staff is friendly and helpful. My service rep Phill Crabtree is excellent. The work is good. More

by VEROSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phill Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Romero
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Feb 05, 2025 -

Findlay Toyota responded

Verosmith, Thank you for mentioning Phil Crabtre in your review! We know that he will be delighted to know that his efforts made your experience special.” Thank you for leaving Phil a 5 STAR review.

February 03, 2025

It is the first time I had to come back with my new Corolla Cross. The car came with some dull areas on the front of the hood.whixh had to be taken care of. Jordan is very courteous and patient. He al More

by MYDOGNIKKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I wasnt happy with the Finance Department
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Feb 03, 2025 -

Findlay Toyota responded

Hello Valued Customer, We're glad that Jordan was able to show you some new features. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. Your satisfaction is our top priority, and we look forward to serving you again in the future.

February 03, 2025

Have always been very satisfied with the service I have received and also the staff has been most cooperative! I am ready to purchase a new Sienna Van when I find the right one. Have already gave specs to More

by BRAGG5555
Recommend Dealer
Yes
Employees Worked With
Tyler Campuzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natalie Arenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Findlay Toyota responded

Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

February 02, 2025

Lihn answered all my questions about my Toyota Care plan & what needed to be done on this visit & future visits. Truck is running great. More

by websiteski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linh Phan
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Feb 03, 2025 -

Findlay Toyota responded

Hello Valued Customer, Thank you for sharing your experience with us. We're glad that Lihn could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

February 02, 2025

I am always please with the work at this dealership. Friendly and always on time as promised. More

by mjlindstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Argentine 5 stars
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Feb 03, 2025 -

Findlay Toyota responded

Hello Valued Customer, Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know. See you again soon.

February 02, 2025

Very nice dealership. Like the lounge while waiting for service to be completed. One thing needs improvement is the coffee area is dirty. Should be cleaned up every day More

by CCC731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linh, Phan
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Feb 03, 2025 -

Findlay Toyota responded

CCC731, Thank you again for taking the time to share your feedback with us. We take all reviews seriously and will use them in our continuous improvement efforts. We value our customer’s opinions and would like to thank you for bringing this matter to our attention.

February 02, 2025

The service I receive at Findlay Toyota always exceeds my expectations. I came early to my appointment and they finished my service before the time I was quoted. Vince was excellent. More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince
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Feb 03, 2025 -

Findlay Toyota responded

Amanda, Thank you for mentioning Vince in your review, I'm sure he will be delighted to know his efforts made your experience special. Your satisfaction is our top priority, and we look forward to serving you again in the future.

February 02, 2025

They are very welcoming and helpful. Service was quick. They answered all questions and ordered what I needed. More

by NONAME0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Lopez
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Feb 03, 2025 -

Findlay Toyota responded

Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

February 02, 2025

Eric was quite helpful and saw that my car received the scheduled service as needed. More

by STEPHEN_R_SAWYER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ereic
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Feb 03, 2025 -

Findlay Toyota responded

Stephen R Sawyer, Thank you for sharing your experience with us. We're glad that Eric was able to exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

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