Findlay Toyota

I bought a car from Payam, he has excellent service and very honest. I recommend him immensely. Thank you Toyota for have such person as your staff very honest. I recommend him immensely. Thank you Toyota for have such person as your staff More

I scheduled an appointment online through TrueCar. com to view a Camry Hybrid for Saturday, December 10th, at 10 AM. I was contacted by an agent twice that week, confirming I’d be there. That morning I com to view a Camry Hybrid for Saturday, December 10th, at 10 AM. I was contacted by an agent twice that week, confirming I’d be there. That morning I confirmed with him I was on my way and that I’d let him know when I had arrived. I texted him and waited for him in the lobby. He was busy with another customer and passed me off to an Internet Sales Manager to assist me. I informed him what car I was interested in test driving. He proceeded to talk me out of a hybrid stating, “You’d pay 5 or 6K more just to save $10.00 on gas.” I test-drive the 2023 Camry, and it still didn’t have all the features I wanted, like seat warmers and push-to-start. I called my father to inform him of what the manager had said and the warranty package he was offering to see if I should go through with the purchase (Seeing as I am a female and this is my first car purchase on my own). I went to the reception desk to have him paged, waited 10 minutes, and he never showed up. After waiting, I asked to work with a different sales consultant. I was introduced to James Taylor by his sales manager James lol, around 11:05 AM. I explained what happened earlier with the other two consultants and my interest in the Camry Hybrid they had in stock. I had a goal of sticking with purchasing a new car or a car within the last five-year timeframe with low mileage, leather interior, heated seats, blind spot monitors, and Apple Car play. He answered my questions while checking out a 2020 Camry Hybrid XLE. I test-drove it and loved it. I asked Mr. Taylor if he had to purchase a car for his daughter and what kind it would be. He informed me that he would stick with a Toyota and probably would do the Camry hybrid just based on the car's longevity and its retaining its value so well if I decided to resale. I called my father again and told him about the deal, and Mr. Taylor kindly answered all of my dad’s questions. I informed Mr. Taylor that I’d like to purchase it. We returned inside the dealership, and I ran into the Internet Sales Manager, that never answered the page. He tried to say that Mr. Taylor had to put the other sales guy on the deal. I said no, he doesn’t. He didn’t even check on me to see if I was happy with my dealings with you, and I paged for you, and you never showed up. He denied being paged, yet other sales consultants saw and heard my request that he be paid. I proceeded to complete my purchase with Mr. Taylor, adamant that the original sales consultant be removed. Thankfully, I was able to purchase my car with Mr. Taylor. He honestly is one of the most pleasant sales consultants I’ve met. He made sure that I had water and food for the long process of purchasing a car before Christmas! I’d recommend him 100 times over to friends and family. Work with Mr. James Taylor if you're ever in need of a new car! Tell him Courtney sent you! More

Had great service and they go above and beyond to help me when I need service when I need service More

Excellent service. My wait was short. Was informed what services I needed for the maintenance of my car. Sam was very professional knows his job. My wait was short. Was informed what services I needed for the maintenance of my car. Sam was very professional knows his job. More

A+ CUSTOMER SERVICE. I ALWAYS GO TO MR BRENDAN BUSH. HE ALWAYS PROVIDES EXCELLENT CUSTOMER SERVICE. THIS RECENT SERVICE WAS FOR OIL CHANGE AND BRAKE CHANGE. HE ADDRESSED I ALWAYS GO TO MR BRENDAN BUSH. HE ALWAYS PROVIDES EXCELLENT CUSTOMER SERVICE. THIS RECENT SERVICE WAS FOR OIL CHANGE AND BRAKE CHANGE. HE ADDRESSED ALL MY QUESTIONS AND CONCERNS. THANK YOU TOYOTA More

Difficult time to buy a car with chip shortages and everything else. Had to wait a long time to get the van but once it was built Dave kept us informed each step of the way so we could be ready. Love o everything else. Had to wait a long time to get the van but once it was built Dave kept us informed each step of the way so we could be ready. Love our new van. More

We've used Findlay Toyota for all of our service needs for over two years and are very pleased with their staff and the services they provide. we did not buy our Rave4 from this dealer, but they have been for over two years and are very pleased with their staff and the services they provide. we did not buy our Rave4 from this dealer, but they have been very gracious about providing the services we've asked them to perform. More

They were awesome. I was able to complete the whole deal in 90 minutes from the time I got there. Very efficient and did what they said they would do I was able to complete the whole deal in 90 minutes from the time I got there. Very efficient and did what they said they would do More

I found the truck online. I contacted the dealer and Michael Rodriguez and JP Martorana were assigned to assist me. They made the deal happen. I had some financing hoops to ju I contacted the dealer and Michael Rodriguez and JP Martorana were assigned to assist me. They made the deal happen. I had some financing hoops to jump through. I was not particularly impressed with either one of them. JP got in the truck with me for a short test drive and immediately turned on the heated seats. 10 seconds later he was putting the window down saying it was so hot. He was just trying to show me the truck had heated seats. I had to laugh. Michael told me they would send me some floor mats because they didn't have any for this truck at the moment. He has not answered any texts or emails or phone calls and of course the mats were never sent. I'm not very impressed. More

Bought a new Camry. My salesman, Ben Hong was very helpful. He was knowledgeable and friendly. It was a very pleasant experience. I would definitely recommend both Ben a My salesman, Ben Hong was very helpful. He was knowledgeable and friendly. It was a very pleasant experience. I would definitely recommend both Ben and Findlay Toyota to anyone buying a new car. More