Findlay Toyota

Great service and was done in a short time. Checked my car and found no problems Checked my car and found no problems More

Went for would change. .. issue came after. I was told left rear tire needs to be changed.. I said no.. I'll take care of it. So they advised me all tires had air put in.. . .. issue came after. I was told left rear tire needs to be changed.. I said no.. I'll take care of it. So they advised me all tires had air put in.. .. picked up my car.. and not even 2 minutes after my tore light turned on. Next morning completely flat tire. Put spare? went to tire shop.. to find out when they filled up my tire at dealer.. the air valve was damaged and we had to replace it for $20.. no issue before dealer, but damaged as soon as we drive off! Not sure if it was done intentionally..or accidently.. either way not ok. More

Work was completed timely and efficiently in a very positive manner. It was supposed to be an hour and it was fine in 20 minutes positive manner. It was supposed to be an hour and it was fine in 20 minutes More

Makayla was great 10/10, great working with her. She was very knowledgeable and helpful during my service visit. Total pro! She was very knowledgeable and helpful during my service visit. Total pro! More

The ladies that are located behind the cashier desk are absolutely lazy, rude, and helpless. They will not do anything that involves going a little extra for the customer. All I asked from them was to look absolutely lazy, rude, and helpless. They will not do anything that involves going a little extra for the customer. All I asked from them was to look up the Toyota Visa Rewards telephone number due to not having any phone service while inside of the Findlay Toyota dealership, they refused to do that and the more seasoned one just sits at her desk, messaging on her phone, giving smirks. Absolutely ridiculous service from them, I have bought multiple vehicles from there and take all of my business there but won't for much longer if this is the type of service and degrading value of customer care that they will be offering. More

I couldn’t be more satisfied with the service I receive at Findlay Toyota, whether it’s purchasing a vehicle or maintaining the one I’ve purchased. Extremely courteous staff, from John Barr, sales staff, m at Findlay Toyota, whether it’s purchasing a vehicle or maintaining the one I’ve purchased. Extremely courteous staff, from John Barr, sales staff, maintenance staff to the very pleasant gentleman who manages the coffee and courtesy area. I intend to be a loyal customer for all of my transportation needs. I routinely interact with Will Collier as my service and maintenance consultant, as busy as he constantly is, will never fails to respond in a timely manner to my questions and concerns. More like a friend than a consultant. Great job Will, you’re very much appreciated. More

Accommodating, Beautiful surrounding, Courteous employees , Delivers good service, Excellent , Friendly, Great choices of cars , Tony !!! , Delivers good service, Excellent , Friendly, Great choices of cars , Tony !!! More

Approximately 15 months ago I filled out a survey and gave Findlay Toyota an outstanding compliment. Specifically towards 3 individuals, but one service personnel not commendable. I have a scheduled appo gave Findlay Toyota an outstanding compliment. Specifically towards 3 individuals, but one service personnel not commendable. I have a scheduled appointment on a recall part and a key FOB pending, sometime soon. Hoping it will be a good experience. I'll give another survey when completed, thank you. Findlay Toyota Family have a great week! More

I called and explained what was going on with my coolant leak. I was quoted $700 ish. I asked if they would need to replace timing belt at same time was told no. I brought in for diagnostic and quoted 150. leak. I was quoted $700 ish. I asked if they would need to replace timing belt at same time was told no. I brought in for diagnostic and quoted 150. They parked it in back lot and then sent me an estimate for 3500. I said no thank you. I asked them if they filled with water or coolant after pressure test so I. Oils drive away. They said yes. I picked it up, paid $165 and overheated 1/2 mile down road. I added an entire gallon of coolant and nursed it home. I don’t believe for one second that you completed the checklist that you said was completed and you definitely didn’t put water or coolant in so I could drive away. Worst dealer experience I’ve ever had. More

Xavier is always prompt and professional. He explains thoroughly what was done and what needs to be done. Service is great. The place is clean He explains thoroughly what was done and what needs to be done. Service is great. The place is clean More