Findlay Toyota

FJ Cruiser Repair & Maint Brendon Woodrum is a fantastic service consultant! Very knowledgeable, courteous and detail oriented ! I would definitely recomend Brendon and Findley Brendon Woodrum is a fantastic service consultant! Very knowledgeable, courteous and detail oriented ! I would definitely recomend Brendon and Findley for servicing your Toyota car, truck or FJ! More

Quik and easy!! We knew what we wanted and wound up getting it in a matter of a few hours and drove home the same day. Could not have been more easy than it was than We knew what we wanted and wound up getting it in a matter of a few hours and drove home the same day. Could not have been more easy than it was thanks to Jeff Peters. More

Great Service everytime Chris has helped me with my RAV4 and has always been very honest. He always text me ahead of time and ensures I know the price and why I need it done. Chris has helped me with my RAV4 and has always been very honest. He always text me ahead of time and ensures I know the price and why I need it done. Great place. More

Personnel Every time I have any problem about the car,I know Findlay is knowledgeable there to help. Especially Brandon Day Service Writer, who explains and m Every time I have any problem about the car,I know Findlay is knowledgeable there to help. Especially Brandon Day Service Writer, who explains and make sure I know exactly what and why all service being performed on my wonderful Hybred..... More

Great Service I have never received as great service as I received at Findley Toyota. The service manager Tommy and my service writer Phil Crabtree took very good I have never received as great service as I received at Findley Toyota. The service manager Tommy and my service writer Phil Crabtree took very good care of all my needs to take of service needed for my car. More

Power train warranty refused without proof Brought my vehicle in to get diagnosed and repaired at Findlay Toyota after a break down. Still under powertrain warranty at under 5 years old and aro Brought my vehicle in to get diagnosed and repaired at Findlay Toyota after a break down. Still under powertrain warranty at under 5 years old and around 40,000 miles on the odometer. However immediately upon visual inspection they said because there was a flex fuel kit for E85 in the vehicle my warranty was voided. This is without them actually diagnosing the problem therefore making it impossible to identify the actual cause of the break which is legally required by the Magnuson-Moss Act they don't seem to care about. They haven't opened it up but suspect a spun rod bearing based on the symptoms and say it requires around $5,000 for a short block replacement. Spun rod bearings are a common complaint online for these vehicles even on low mile stock vehicles with zero modifications and so I believe my problem is absolutely unrelated to anything I have on the car or to anything else because I've followed my maintenance. This seems like a complete cop-out from Toyota and their service department to avoid any responsibility. I followed regular maintenance and had these modifications running on the car for 2 whole years without any problems when casually driving on the freeway I suddenly bogged out and ran rough. They couldn't do better than to jump to the accusation that it's the owners fault and offer no help. Supremely disappointed there were no other options or compromises offered to me. Terrible service towards someone who's purchased their vehicle thinking they made quality vehicles. I'll take my repairs somewhere else now where I feel more confidently they'll actually take the time to identify the problem and fix it for a fair price. This will be the last time I do business with Toyota as a whole because clearly they don't care about their customers so in the future my next vehicle purchases will be with another company and I'll absolutely share my experience so that friends and family never have to deal with the same shady practices of Toyota Findlay. More

Great Experience We knew the truck we wanted, and went in on a Friday night at 7:30, and drove the truck home that night. Very informative and pleasant people working We knew the truck we wanted, and went in on a Friday night at 7:30, and drove the truck home that night. Very informative and pleasant people working at Toyota Findlay. Thank you again. More

2019 4runner Steen, Rick and Carlos all went above and beyond to sell us a new 4runner, we bought our 2016 4runner from Findley and it was time for a new one. They Steen, Rick and Carlos all went above and beyond to sell us a new 4runner, we bought our 2016 4runner from Findley and it was time for a new one. They got us every option we wanted and were very transparent in regards to cost. I won't buy a Toyota from any other dealer. We live across town and only 2 miles from Toyota dealer on our side of town, they had horrible customer service. So it is worth it to travel 35 miles to be treated very well. Thank you all for getting us want we wanted at the price we don't mind. More

Friendly and helpful staff Salesman and all staff friendly and helpful . Listened to what I was looking for and and went above and beyond to help with my purchase. Salesman and all staff friendly and helpful . Listened to what I was looking for and and went above and beyond to help with my purchase. More

Beatrice and everything was great!!Thank you Beatrice was very helpful when I leased my vehicle 👍thank you for your kind manner and patience. Yes will recommend Beatrice to friends and family Beatrice was very helpful when I leased my vehicle 👍thank you for your kind manner and patience. Yes will recommend Beatrice to friends and family More