Findlay Toyota

Customer service Great Customer service they took care of my needs and always took time to listen to what I had to say. Also they told me what to look for on my car fo Great Customer service they took care of my needs and always took time to listen to what I had to say. Also they told me what to look for on my car for future needs.. More

Charles Thrash is a gem of a man. If everything else (getting my check timely) was handled as smoothly as my dealing with Charles, I would have given 5 stars. But I don't know who to If everything else (getting my check timely) was handled as smoothly as my dealing with Charles, I would have given 5 stars. But I don't know who to fault. Eric always returned my calls, which is not something always done at dealerships. Gay Otey ultimately saved the day for me when I spoke her on the 12th day. Once she got in the loop I had my check the same day. She was wonderful. It should not, however, have taken 12 days and five calls to get to that point. Thank you. More

Waste my money and time Even ask for my wifes green card it's been a week still not answer. What a waste 😠😠😠😡send everything they need and just promess alot but didn't ge Even ask for my wifes green card it's been a week still not answer. What a waste 😠😠😠😡send everything they need and just promess alot but didn't get nothing lost time at dmv, More

Great team The team at Findlay Toyota is great. This is my third vehicle with the group. The customer service has me returning time after time. Thank you The team at Findlay Toyota is great. This is my third vehicle with the group. The customer service has me returning time after time. Thank you More

Service on my 2018 Toyota I have bought or leased about 4 cars from your dealership. The last time my car was serviced in July I showed the technician the damage to the passen I have bought or leased about 4 cars from your dealership. The last time my car was serviced in July I showed the technician the damage to the passenger door. I said every car that I have leased or bought from your dealership has ended up with the same damage to the passenger side of the vehicle. When I pointed out this to the tech he said well maybe it's the way you park! Since the damage is on the passenger side of the vehicle I would have had to hit my husband's truck when I parked the vehicle. This tech was rude to suggest that I caused the damage myself. More

Options & Patience Moses delivered with ease and patience. Staying within my requirements made it comforting and notifying me of new deals. Friendly service surpassed a Moses delivered with ease and patience. Staying within my requirements made it comforting and notifying me of new deals. Friendly service surpassed all the other dealerships, from beginning to the end with finance (AJ) and the young ladies in the back processing payment. Awesome Team Work! More

The way buying a car should be I walked into Findlay Toyota thinking the process was going to take forever. I was amazed that I was in and out in less than 2 hours, and that include I walked into Findlay Toyota thinking the process was going to take forever. I was amazed that I was in and out in less than 2 hours, and that includes signing all of the paperwork. Tommy was never “pushy” and answered my questions openly and honestly. TJ, the finance guy, was quick and personable. He also wasn’t pushy with extra options, if I said “no”, he moved on. The car that I purchased was still on the truck when I bought it and I was given a 5 day range of when it could be here. I expected to only hear back when my car arrived, but Tommy texted me each day to give me an update. The whole experience was what I hope ALL of my future car buying experiences will be. More

Great buy If you are looking for a new car with an excellent deal this is where to go and ask for Tommy he was great, from the beginning he asked what we were l If you are looking for a new car with an excellent deal this is where to go and ask for Tommy he was great, from the beginning he asked what we were looking for and answered all our questions, he listen to our goals and help us get the deal we wanted. We are beyond happy with our new addition to the family. Thank you tommy!!! more than just a sell person :) More

Horrible Purchased a Jeep on a Saturday after driving the vehicle about 80-100 miles my check engine light came on so it makes me think Toyota erased the light Purchased a Jeep on a Saturday after driving the vehicle about 80-100 miles my check engine light came on so it makes me think Toyota erased the light to make a quick sale. Scheduled for service the following weekend my vehicle unfortunately did not make it. 3 days after scheduling my service appointment my vehicle overheated. Toyota towed the vehicle to their shop and it has been there for nearly 1 month. They said it has a damaged cylinder and a blown head gasket. This is very unacceptable since they claim to run their vehicles thru several inspections to ensure their vehicles are road worthy which I now know this is false. I only drove my vehicle for 3 days and the rest of the month it's been in the shop getting "fixed" More

Go past centennial and go directly to Findlay Toyota Save yourself a lot of time and aggravation go directly to Findlay Toyota ask for Paul Lueth. I went to Centennial Toyota and wasted 2 days. They make Save yourself a lot of time and aggravation go directly to Findlay Toyota ask for Paul Lueth. I went to Centennial Toyota and wasted 2 days. They make promises they can’t keep and will leave you feeling like you don’t want a Toyota. If it wasn’t for Paul Lueth we would never have bought a Toyota. He knows the brand and takes great pride in doing his job. More