Findlay Toyota

At Toyota Service, their manager Chelsea is great in handling customer"s issue. I was happy how to resolve my issue. I just hope the roadside assistance staff will handle assistance request accurately. handling customer"s issue. I was happy how to resolve my issue. I just hope the roadside assistance staff will handle assistance request accurately. More

Great customer service! I didn’t wait long for my truck to be service. The service technician, David David is amazing! Very helpful and courteous! I will definitely recommend this Findlay Toyota. to be service. The service technician, David David is amazing! Very helpful and courteous! I will definitely recommend this Findlay Toyota. More

Great experience! Tai and Frances are awesome! Would do future deals with them! future deals with them! More

Since I live 120 miles north of Henderson (in Alamo of Lincoln County), I thought I would have a long wait for service. But I was approached immediately by Anthony Perez who instantly started my service Lincoln County), I thought I would have a long wait for service. But I was approached immediately by Anthony Perez who instantly started my service rolling, and told me it would be completed within 2 hours--which it was. Anthony Perez IS NOT even listed as your employee, so I cannot praise him under his picture because he has no picture. Please photo-graph Anthony and put him on your evaluation listing. He is a 5 star employee. Darrel Hansen, Alamo, Nevada. More

Tommy was the reason we bought our New Car at Findlay Toyota. He was upfront and he kept us in the loop the whole way Toyota. He was upfront and he kept us in the loop the whole way More

As always I was informed of every aspect of the visit. Brandon Day was the advisor. The car was serviced and delivered as promised. As always have expected and received excellent service. Thank You Brandon Day was the advisor. The car was serviced and delivered as promised. As always have expected and received excellent service. Thank You More

Most of the Findlay staff regardless of assignments are willing to assist when requested. A special thank you to TJ Summers ( Finance Manager) and Anthony Perez (Service Consultant). Both will take the ti willing to assist when requested. A special thank you to TJ Summers ( Finance Manager) and Anthony Perez (Service Consultant). Both will take the time to explain and resolve any concerns or issues in a friendly and courteous manner. More

As always…Carlos and Mona were exceptional in their service!! 8 cars we’ve bought todate…always amazing dealing with them!! Great job!!! Thabk you service!! 8 cars we’ve bought todate…always amazing dealing with them!! Great job!!! Thabk you More

Good experience employees are helpful and friendly.had a good experience overall. I woul be willing to recommend this to my friends and I would say keep it up good experience overall. I woul be willing to recommend this to my friends and I would say keep it up More

What can be said about Tommy and Findlay Toyota? Considering 2021 has been a year of up and downs, currently 1 week away from my first child, in the middle of a pandemic and in a time when navigatin Considering 2021 has been a year of up and downs, currently 1 week away from my first child, in the middle of a pandemic and in a time when navigating the auto market is extremely difficulty, Tommy came in to save the day. I have been in the market for a new car since February and as many people know the car market right now is very…competitive. Used cars going for over msrp of new cars, new cars being market up $10-$15k over msrp and inventory being non existent almost made me give up on my search. Luckily Tommy reached out to me in June saying he had the exact 4Runner I’ve been looking for coming in. Being that Findlay Toyota is an out of state dealership for me I was a bit concerned about the entire process of buying out of state, but Tommy and Findlay made the process seamless and almost easier than buying inside of my own state. After putting down a deposit Tommy frequently updated me on ever step of the way of where my car was with a pretty exact ETA of arrival. When the car finally arrived Tommy sent me videos and called immediately! I arrived the next day to pick up my new car and the process was extremely easy and Tommy is such a personable guy. None of those old schools “car salesman” tactics were used which made me know I made the right decision in choosing Findlay. After finishing up the easiest paperwork I’ve ever done at a dealership I was on my way home. If you are ever in the need of a car you can rely on Tommy and the staff at Findlay to take care of you. Although I may be 4.5 hours away, I would definitely purchase another vehicle from this location due to the outstanding customer service and ease of the car buying process. More