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Findlay Toyota Prescott

Prescott, AZ

4.9
592 Reviews
Here at Findlay Toyota Prescott we are dedicated to our customers' needs. Our educated sales and service staff have years of experience and will put our customer first. We aren't just a better dealership, we are a great community partner.
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3200 Willow Creek Rd

Prescott, AZ

86301

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Showing 592 reviews

January 23, 2018

No followup and the poorest communicative skills ever!! Do yourself a big favor and only purchase your new or used Toyota Vehicle from a Phoenix Dealer since they are definitely more competitive, have produ More

by southwesthappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ernie Cardenas
January 17, 2018

Excellent Attention Dario was my sales representative. The gentleman was a ‘paragon’ of patience. I think of myself as a cautious shopper. Dario took time to completely e More

by Gtay1433
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derio Urueta
Jan 17, 2018 -

Findlay Toyota Prescott responded

Hello Gtay1433, Thank you so much for the review. I am so happy that Derio was able to explain all the options and make sure he got you the information you needed.

January 10, 2018

Excellent service Very helpful and friendly staff would recommend them to all friends. Have been coming here for years and they have all been very good. David in Serv More

by Wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kimberly Alexander, Doug Shideleler
Jan 11, 2018 -

Findlay Toyota Prescott responded

Hello Wayne, Thank you for the review. I'll be sure to let David know!

January 06, 2018

Great friendly people After dealing with deception and rudeness at one dealer and lack of inventory at another, my husband and I were very satisfied at the reception we got More

by Direwolf92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Johnson , Jeff Bonnar, Casey Powell, Jeff Adler
Jan 08, 2018 -

Findlay Toyota Prescott responded

Dear Direwolf92, Thank you so much for the review! I am happy that Jeff and Jeff were able to take the stress out of the process. It is our goal to make car buying as easy as possible.

January 05, 2018

Great experience Great service and great vehicles! Raz and Alondra were very helpful and patient. I spent an entire day searching for a car with Raz, and he was friend More

by Bl321
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alondra Castillo
Jan 05, 2018 -

Findlay Toyota Prescott responded

Hello Bl321, Thank you so much for the review. I am happy that Raz and Alondra were so helpful.

January 05, 2018

Great Experience at Findlay Toyota , Prescott ,az About Every 7 years we look for a new car---we went back for another Toyota, and the closest was the old Tims Toyota, now Findlay. We have experience More

by Roger Hurm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnson, Casey Powell, Ernie Cardenas
Jan 08, 2018 -

Findlay Toyota Prescott responded

Hello Roger, I am so glad to hear that everyone treated you so well. Thank you for taking the time to write a review for us, it means a great deal. Enjoy your new highlander!

December 31, 2017

Great people, Great customer service, Great price! I just purchased a 2018 Toyota Camry XLE V6 from Findlay. Christina Wilcox, internet sales director, was nothing short of fantastic to work with. Sh More

by Mark Ptashkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Wilcox, Kyle Watson
Jan 02, 2018 -

Findlay Toyota Prescott responded

Hello Mark, I am so happy to hear how well you were treated. It is our goal to provide high customer service and I am glad to hear Christina and Kyle helped you out so much. We really don't mind to deliver a vehicle anywhere. Thank you so much for taking the time to write a review.

December 31, 2017

Happy with our new Rav4 Adventure Raz and Alondra were very helpful and patient with us. We asked a lot of questions and they were very professional in explaining all the new features More

by Ready to Drive
Recommend Dealer
Yes
Employees Worked With
Bob "Raz" Rasmussen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alondra Castillo
Jan 02, 2018 -

Findlay Toyota Prescott responded

Hello Ready to Drive, Thank you so much for the review. I am glad that Raz and Alondra were patient and helpful.

December 28, 2017

Excellent first time car buying experience! I had an excellent experience purchasing a car from Alan Hoover! My previous car had been a hand-me-down, so this was my first time purchasing a car, More

by haleydelong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Hoover
Dec 29, 2017 -

Findlay Toyota Prescott responded

Hello Haley, I am pleased to hear that Alan made your first car buying experience such a great one! Thank you so much for the review!

December 27, 2017

5 star service Just leased a Toyota Tundra from Findley Toyota. The service was excellent, the staff worked hard to meet my needs in a truck and the price. I appreci More

by JohnS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark in finance was beyond excellent, did a fantastic job., Albert Guzman
Dec 28, 2017 -

Findlay Toyota Prescott responded

Hello John, Thank you for the review. I am so happy that Mr. Guzman and Mark were able to provide you with such a great experience.

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