Findlay Toyota Prescott
Prescott, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 592 reviews
No followup and the poorest communicative skills ever!! Do yourself a big favor and only purchase your new or used Toyota Vehicle from a Phoenix Dealer since they are definitely more competitive, have produ Do yourself a big favor and only purchase your new or used Toyota Vehicle from a Phoenix Dealer since they are definitely more competitive, have product knowledge and are forth coming. You will also save on the sales tax rate much better than flagstaff and Prescott. The sales person that contacted me after I built and priced a 2018 TRD Pro was Ernie Cardenas in the New Car Sales Dept. After his initial contact with me by email I sent him 2 other emails with questions and also followed up with 2 phone calls and I never ever heard from him again? In reality he promised something he could not deliver and it was easier not to call me back thinking that I would just go away. All these issues happened approx 12/30/17 and today is 1/23/18 and I still haven;t heard back from the New Car Sales Manager. I guess Robby also thinks I'll just go away.I purchased a new Tacoma and a Camry from a Phoenix Dealer and saved a ton of money. I can't stress to let all you folks know is to only go to Phoenix to purchase your new or used Toyota. Go online and search which Toyota Dealer has the lowest Sales Tax and then work your deal from there. Don't be concerned about walking out the door if that Dealer can't satisfy your needs each Dealer is different and some really need to make a deal happen, Most important take that trip to Phoenix and don't even think about working with Findlay Toyota Prescott you''ll just be wasting your Time, BTW Chandler has the lowest Sales Tax. More
Excellent Attention Dario was my sales representative. The gentleman was a ‘paragon’ of patience. I think of myself as a cautious shopper. Dario took time to completely e Dario was my sales representative. The gentleman was a ‘paragon’ of patience. I think of myself as a cautious shopper. Dario took time to completely explain all my options available to me. His attention to detail was excellent, if he did not have positive information, he told me he would find out and he did. I would not hesitation to recommend Dario’s service and attention. I feel he expressed strong Findlay values. I was completely satisfied with my 2018 4Runner. More
Excellent service Very helpful and friendly staff would recommend them to all friends. Have been coming here for years and they have all been very good. David in Serv Very helpful and friendly staff would recommend them to all friends. Have been coming here for years and they have all been very good. David in Service has been most helpful. More
Great friendly people After dealing with deception and rudeness at one dealer and lack of inventory at another, my husband and I were very satisfied at the reception we got After dealing with deception and rudeness at one dealer and lack of inventory at another, my husband and I were very satisfied at the reception we got at Findley Toyota.Jeffrey Bonner and Jeffery Adler treated us with respect and efficiently. They made what is usually a stressful procedure a surprising pleasure. Mark Johnson was great as always (bought our 1st Toyota from Mark in 2008). Thanks for the service and courtesy. More
Great experience Great service and great vehicles! Raz and Alondra were very helpful and patient. I spent an entire day searching for a car with Raz, and he was friend Great service and great vehicles! Raz and Alondra were very helpful and patient. I spent an entire day searching for a car with Raz, and he was friendly and eager to help the whole time. More
Great Experience at Findlay Toyota , Prescott ,az About Every 7 years we look for a new car---we went back for another Toyota, and the closest was the old Tims Toyota, now Findlay. We have experience About Every 7 years we look for a new car---we went back for another Toyota, and the closest was the old Tims Toyota, now Findlay. We have experienced the certified program and were interested again. Our last car was a 2007 Highlander, bought in 2010 under the certified used program. That was great. I called and asked the operator to give me a mature salesman-not a gimmicky person. I was connected to Ernie . I described a car my wife saw and we discussed it- thinking we might like a bigger car-- the 4runner- We came in that eve and met Ernie Cardenas. He was the picture of helpful: answered questions--no smart xxx or hype or 2nd grade psychology--just pretty darn real. Through t he next hours, we drove and discussed the 4runner, Tacoma, and highlanders. In the end the new highlander fit the bill. This dealership does not work on commissions per se--soo the personnel ALL were very service oriented as opposed to high pressure and smoke and mirrors. I would suggest this dealership and Ernie in particular. We also met one of the nicest and most thorough and friendly business managers---Mark Johnson. All in all a pleasant experience and a whole lot of new car WITH support. I feel better about this car purchase than any ever ( except my first new Camaro I ordered custom back in 1979 when I was about 8 or 9) "--) oops , I digress........ This is only the second one of these recommendations I 've done in positive fashion in maybe 30 years.....in fact I usually don't waste my time doing one. So Ernie, thank you from me in that you made my wife a happy driver !!! And to Casey and Mark for keeping the lamps lit late to get er done !! More
Great people, Great customer service, Great price! I just purchased a 2018 Toyota Camry XLE V6 from Findlay. Christina Wilcox, internet sales director, was nothing short of fantastic to work with. Sh I just purchased a 2018 Toyota Camry XLE V6 from Findlay. Christina Wilcox, internet sales director, was nothing short of fantastic to work with. She was courteous, professional, not once did she even remotely attempt to apply pressure and made the entire buying process easy. This was no small feat when you take into account that I live and work in the Phoenix metropolitan area. Not only was customer service spot on, so was the price of the vehicle. I attempted to work with just about every dealer in Phoenix but, Findlay made it worth it to travel to Prescott and take delivery. As a side note, they also offered to deliver the vehicle to me! Kyle was great as well. He introduced us to the vehicle, answered all questions. He quickly took care of the requests that we made and did so extremely quickly and professionally. Do yourself a favor, if you are looking for a vehicle, include Findlay on your short list of people to work with, you won't regret it. Mark Ptashkin More
Happy with our new Rav4 Adventure Raz and Alondra were very helpful and patient with us. We asked a lot of questions and they were very professional in explaining all the new features Raz and Alondra were very helpful and patient with us. We asked a lot of questions and they were very professional in explaining all the new features on this car. We really like our new Adventure and look forward to a lot of great road trips. More
Excellent first time car buying experience! I had an excellent experience purchasing a car from Alan Hoover! My previous car had been a hand-me-down, so this was my first time purchasing a car, I had an excellent experience purchasing a car from Alan Hoover! My previous car had been a hand-me-down, so this was my first time purchasing a car, and I could not have asked for a better car buying experience. Alan was extremely friendly and helpful with finding the perfect hybrid car for me. He even drove over the different hybrid cars from across the lot so I could compare all the models side by side. He thoroughly explained the different features of each car and was very helpful with answering all of my questions. I felt like Alan had my back and best interest at heart and was definitely not trying to push me into buying anything. Once I found the perfect car, the purchasing experience went very smoothly. Alan spent extra time going over every single feature of the car with me to make sure I understood what every button did and understood every feature on the touchscreen display. I highly recommend Findlay Toyota to purchase your next car, but be sure to ask for Alan! More
5 star service Just leased a Toyota Tundra from Findley Toyota. The service was excellent, the staff worked hard to meet my needs in a truck and the price. I appreci Just leased a Toyota Tundra from Findley Toyota. The service was excellent, the staff worked hard to meet my needs in a truck and the price. I appreciate all their help and work in getting me a truck. I am definitely buying and/or leasing my next truck from Findley. I highly recommend Findley Toyota to anyone who wants 5 star service from the beginning to the end . I have purchased two other trucks from Findley Toyota and have never been disappointed. More