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Findlay Toyota Prescott

Prescott, AZ

4.9
608 Reviews
Here at Findlay Toyota Prescott we are dedicated to our customers' needs. Our educated sales and service staff have years of experience and will put our customer first. We aren't just a better dealership, we are a great community partner.
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3200 Willow Creek Rd

Prescott, AZ

86301

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Showing 608 reviews

March 03, 2025

Super stoked about my new Camry. Alan saved the day as it was time to retire my Tacoma. Highly recommend! More

by Lawrence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Findlay Toyota Prescott responded

Thank you for sharing your excitement! We're thrilled to hear that Alan was able to assist you in transitioning from your Tacoma to your new Camry. It's wonderful to know that you're super stoked about your new car. Your recommendation means a lot to us. If you ever need any further assistance, please don't hesitate to reach out. Enjoy your new Camry and happy driving!

February 28, 2025

Was doing a search on a new truck in the area, went to Findlay GMC and Findlay Toyotoa (Prescott) for a look. Drove a couple of GMC's then headed over to the Toyota folks. Was introduced to Alan 'Hoov' Ho More

by Slackers16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Findlay Toyota Prescott responded

Thank you so much for sharing your experience with us! We're thrilled to hear that Alan "Hoov" Hoover and our team were able to assist you in finding the right Tundra and making the process smooth and satisfying. Your kind words mean a lot to us; we're glad you drove away happy. Enjoy your new truck, and if you need anything else, don't hesitate to reach out. Safe travels!

February 13, 2025

Overall, extremely disappointed from sales to service. What was supposed to be a “Certified Pre-Owned” 4Runner that had a “160-point inspection” and is “like new.”. Wasn’t… Whoever performed this inspecti More

by Sam W.
Recommend Dealer
No
Employees Worked With
Mike Hixon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Antillon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Baumer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Patton, Tony Santos
Feb 13, 2025 -

Findlay Toyota Prescott responded

Thank you for sharing your detailed experience with us. We sincerely apologize for the numerous issues you encountered with your Certified Pre-Owned 4Runner. It is clear that we fell short of our standards and your expectations, and for that, we are truly sorry. We understand how frustrating and inconvenient it must have been to deal with these ongoing problems, especially given the time invested in service appointments. We regret the oversight in the inspection process. Please know that we have taken your feedback seriously and are implementing measures to ensure that such issues do not occur in the future. Our goal is to provide all our customers with safe, reliable vehicles and a positive experience from sales to service. Thank you again for bringing this to our attention. We value your feedback and are committed to improving our processes to better serve our customers.

February 07, 2025

Friendly no pressure. They managed to come up with a price I could live with More

by deborah.mcdon57
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Corey Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Baumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
Feb 07, 2025 -

Findlay Toyota Prescott responded

Hi Deborah! Thank you for taking the time to share your feedback. We're glad we were able to provide you with a no pressure buying experience!

January 04, 2025

I was in a real tough money situation, and Steven Baumer found me a car anyway 😊 I'm extremely grateful for his assistance! More

by ambercasasrobinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Baumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Findlay Toyota Prescott responded

Thank you so much for your kind words, Amber! We're thrilled to hear that Steven was able to help you find a car despite your tough situation. We truly appreciate your trust in Findlay Toyota Prescott, and we're grateful for the opportunity to assist you. If you need anything else, don't hesitate to reach out!

November 27, 2024

My experience purchasing a new Camry at Findlay with Steven was great and very straightforward. He made sure I had all the information I needed and was very pleasant to work with! More

by lauriedellinger84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Baumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Findlay Toyota Prescott responded

Thank you for sharing your experience! We’re so glad to hear that Steven made your purchase of the new Camry both straightforward and pleasant. Providing all the necessary information and making the process enjoyable is what we strive for. We appreciate your business and hope you love your new car!

November 16, 2024

Steven of Prescott Findely helped purchase the RAV 4 XLE in a professional manner and the interaction was easy and smooth. Thanks Steven. More

by tarmah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Baumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Findlay Toyota Prescott responded

Thank you for the fantastic review! We're thrilled to hear Steven made your RAV4 XLE purchase easy and smooth. He takes great pride in delivering a professional and enjoyable experience. We appreciate you choosing Findlay Toyota Prescott and hope you enjoy every mile in your new RAV4. Thanks again!

November 16, 2024

I've been inquiring with Steven and the Findlay team over a year before finally making the decision to purchase the RAV4 Hybrid XLE Premium. Steven is a great communicator and a genuinely nice guy. Have h More

by Fallon Norman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Baumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Findlay Toyota Prescott responded

Thank you so much, Fallon, for your thoughtful review and for trusting Steven and the entire Findlay team with your purchase. We're thrilled to hear about your positive experience and appreciate your kind words. It means a lot to know you felt well taken care of and that our team delivered exceptional service. Enjoy every moment with your new RAV4, and we're always here if you need anything in the future. Thanks for being part of the Findlay Family!

November 10, 2024

Very pleased with the treatment and service during the process of purchasing our new Toyota Tacoma. Steven was responsive and clear; his colleagues were equally kind and helpful. We are enjoying the new v More

by dvanness211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Baumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Seebok
Nov 18, 2024 -

Findlay Toyota Prescott responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Steven, and our team provided responsive and helpful service during your Tacoma purchase. Enjoy your new vehicle, and thank you for recommending us!

November 01, 2024

Steven was great! He got us the price we wanted, delivered our vehicle because it wasn't ready at time of sale and has communicated well when I needed resolution to a More

by csquared32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Baumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Findlay Toyota Prescott responded

Thank you so much for your kind words! We’re thrilled to hear that Steven provided you with excellent service and that you’re happy with your vehicle. It’s wonderful to know that he went above and beyond to ensure everything was perfect for you. If you need any further assistance or have more feedback, please don’t hesitate to reach out. We look forward to serving you again in the future! 🚗✨

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