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Findlay Nissan Henderson - Service Center

Henderson, NV

4.6
3,969 Reviews
Call Service Center (775) 364-2493

3,969 Reviews of Findlay Nissan Henderson - Service Center

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December 14, 2022

Usually it's pretty good, I have noticed lately that there seems to be a communication problem between departments i.e. Service Managers, Service departments, inter-properties trades etc. I am grateful More

by DBARRNV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Perez
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December 14, 2022

I am always welcomed at this dealership with a pleasant experience and top notch service. More

by ANTHONY.COBLENTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Villan
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December 12, 2022

Mike and Sonia are great. They are taking care of my side mirror issue on Saturday More

by SINCITYGECKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Sonia
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December 11, 2022

Very Professional and knows is job very courteous . He was helpful in giving information on future needs. More

by KHARRIS344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Polascik
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December 11, 2022

The service was excellent and timely. The staff was very friendly. I will be returning on the future. More

by BJHAN2231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Perez
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December 10, 2022

Chris is great tells me exactly what is going on, and they tell me if I actually need things done. More

by ITSJUSTMONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Polascik, Jenni Bolton
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December 10, 2022

Great service, Chris explained everything. Fixed tire pinhole leak again, for no charge. Oil change 3 pack is a good deal More

by MAXIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Polascik
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December 10, 2022

They changed my oil which was fine but they did not fix my hanging engine splash guard. They informed me I would need a new one but I went to AutoNation Nissan Las Vegas and they secured it for me without More

by c.05butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonia
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December 09, 2022

I did not feel like I was priority. Every time I called, she would never answer. My car was there a total of about 4 weeks. I hope and pray that my car is really fixed. More

by simsquen001
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Villan, Oscar Perez
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Dec 21, 2022 -

simsquen001 responded

I wasn't kept up to date with what was going on with my car. It was in service for about a month total. If I call to check the status periodically, I always catch and leave voicemail and most of the time I got no response back. I needed a loaner car the first service due to a national back order of an ECM. As a single father, I my responsibilities as a father and provider still must go on. I wondered why should I pay 35.00 per day? I didn't because I couldn't afford it. I hope and pray that my next service experience will be better. I would like a different service rep other than Debbie Villan from now on. This is not intended to get someone in trouble. Just need to work on making the customer feel comfortable. Thank you so very much for your time.

December 09, 2022

Fabian is awesome. He is very accomodating and help me out with my needs. He even went extra mile by iffering to do service with my other vehicle that day. More

by RHEA_TINGSON15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Perez
Report | Print
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